Used Plumb Call at my previous property last year and asked them to service my new property boiler. Initially booked for July but Family emergency dictated it was moved and the date was rebooked with... Voir plus
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Lisez les avis des autres
Bill was fantastic! Very friendly, but not intrusive. Explained what he was doing as he went along. Checked his list to ensure all requested work was completed. Boiler service and additional plumbing... Voir plus
L'entreprise a répondu
We moved house and decided to have existing boiler and immersion tank replaced with a Combi system and moved from our Utility room to the garage. We had 2 quotes and accpted the quote from Plumbc... Voir plus
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Very keen to get out asap to see what our needs were… spoke to me like I was an idiot and then never called back… complained the whole time they were here about the job and what a nightmare it would b... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
PlumbCall is a well-established Plumbing & Heating Company in Peterborough and its surrounding areas that have built up an enviable reputation for its services over the last 35 years. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work at very competitive rates. Our highly experienced team of engineers will make you feel assured that your boiler installation is installed in the safest and most efficient way possible. Our accreditations include: - LPG - Gas Safe - OFTEC - Oil Heating Why choose Plumb-Call for your Plumbing & Heating services in Peterborough. Clean & Tidy Service - We respect all our client's homes and all services we provide and ensure that we carry this out with care and attention from start to finish. Top-Rated Customer Service - Our aim is to provide the best plumbing & heating experience to all our customers throughout the entire process. No Hidden Costs - All our quotes are transparent, and once the quote has been accepted, there will be no hidden charges.
Coordonnées de contact
35 Mere View Industrial Estate, Yaxley, PE7 3HS, Peterborough, Royaume-Uni
- 01733 243047
- admin@plumb-call.co.uk
- plumb-call.co.uk
4,5
Excellent
141 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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PlumbCall actually responded to my…
PlumbCall actually responded to my enquiry. They were able to give me a prompt appointment and kept to time schedule. I felt confident that the service was good and no hidden extras were added to the cost.
15 février 2023
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Morning! Thanks so much for your kind review, we really appreciate it. I'll be sure to pass this onto the rest of the team. We'd love if you would get in touch with us by telephone or email, so that we can enter you into our quarterly prize draw. Have a Brilliant Week. From the PlumbCall Team, we look forward to hearing from you.
Great experience with this company
Very professional, arrived on time, work was done to a high standard and completed on time despite some obstacles on the way. Would be happy to recommend this company to anyone needing plumbing and heating work done.
15 février 2023
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Thank you Christine for your lovely review! We really appreciate it. We're so happy we could provide you with such a wonderful experience. Expect to receive an email from us. Have a Great Weekend! From the PlumbCall Team.
Ideal Mexico HE15 service.
He advised me of a couple of possible future problems, but I felt a full service should be more thorough, I expected that the combustion chamber would have been examined, and possibly vacuumed out. a bit too quick for my liking. With that I'm mind, Also the price makes your hourly rate quite expensive. I perhaps would not use you again.
26 janvier 2023
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Afternoon Mr Mabbutt, we are very sorry that you feel this way. We are sorry that the service you received has prompted you to contact us and we regret any inconvenience or frustration that your experience has caused you. I will be sure to pass on your comments to the rest of the team so that we're able to take into consideration your comments, and use them to improve our service and ensure our customers are completely satisfied with the service they are provided. I will be emailing you separately, in the meantime please call the office to discuss this further.
Excellent service
17 janvier 2023
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Morning! Thanks so much for your lovely review, we really appreciate it. We'd love if you would get in touch with us by telephone or email, so that we can enter you into our quarterly prize draw. Have a Brilliant Week. From the PlumbCall Team, we look forward to hearing from you. Thank you once again!
Réponse de PlumbCall Plumbing and Heating Ltd
Thank you Philip for your lovely review! It is very much appreciated. We're glad we could provide you with such an efficient service, I'll be sure to pass your comments on to the rest of our team. Expect to receive an email from us. Have a Great Christmas. From the PlumbCall Team.
Not recommended
Not recommended. Booked them to carry out a service on my Worcester Bosh Oil fired boiler. Up front price of £151. Engineer carried out service BUT didn't want to clean filter and didn't have any spares to replace fuel oil line and heat exchange seal. Today I received a quote to finish the job £269 + VAT !!!! Feeling ripped off.
12 décembre 2022
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Afternoon Stuart, we are very sorry that you feel this way. We do wish you would have contacted us direct regarding this instead, so that we could have helped to resolve the situation and the points you have raised. We will be responding to you via email, and trust we can give some clarity to this matter.
Excellent service from start to finish
Excellent service from start to finish. I had a new Vaillant boiler installed, and wanted a local supplier I could trust, not a faceless company on the internet. They were friendly, fast, efficient thoroughly professional, and reasonably priced. Boiler delivered and fitted within 2 days of ordering. Hot water and heating at last! Wonderful 😊
24 novembre 2022
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Thank you so much for taking the time to leave us your review! We really appreciate your kind feedback. We're so glad we could help you in a quick and efficient manner. We will forward this onto the engineers and office staff! Very happy to hear you finally have hot water and heating! Expect an email from us soon! Have a great day.
New Boiler Installation
I felt that the Plumb Call team were really engaged providing me with constant updates and great advice. Karen and Steve both stood out for me and there customer service was excellent
23 novembre 2022
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Good Afternoon! Thanks so much for your sweet review, we really appreciate it. I'll be sure to pass this onto Karen and Steve. We'd love if you would get in touch with us by telephone or email, so that we can enter you into our quarterly prize draw. Have a Brilliant Weekend. From the PlumbCall Team, we look forward to hearing from you. Thank you once again! You've made their day!
Guidelines
Pleasent, helpful, on time, answers the phone, good job done. All that you want.
15 novembre 2022
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Thank you Paul for your sweet review! It is very much appreciated. We're glad we could provide you with such a great service, I'll be sure to pass your comments on to the rest of our team. Expect to receive an email from us. Have a Great week. From the PlumbCall Team.
Hot water / heating upgrade.
We have had quite a lot of work done to upgrade hot water and heating. PlumbCall installed a new immersion heater enabling us to use our solar panels plus off peak electricity for all hot water, and have made this compatible with using the gas boiler for heating in winter. We are pleased with the result and have saved money by reducing gas usage. When in the past the gas boiler was on all year round for hot water and heating, now the boiler has been off all summer. We can recommend PlumbCall for any domestic heating and plumbing work, in our experience they offer a responsive, reliable and cost effective service.
5 octobre 2022
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Thank you so much for taking the time to leave us your lovely review Chris! We really appreciate your lovely feedback, we're so glad we could help you with this project, and we will forward this onto the rest of the team! Expect an email from us soon! Have a great Monday.
Lovely people great service
26 septembre 2022
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Thank you Val for your kind review! It is very much appreciated. We're glad we could provide you with such a lovely service, I'll be sure to pass your comments on to the rest of our team. Expect to receive an email from us. Have a Great Day. From the PlumbCall Team.
New boiler fitted
New boiler fitted, installer friendly, worked quickly and very efficiently. excellent job carried out, pipes very tidy against the wall in cupboard.
Very clean and tidy job, well pleased, would employ again.
21 septembre 2022
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Thank you so much for taking the time to leave us your review! We really appreciate your wonderful feedback, and we will forward this onto the engineer who installed your boiler, and of course the rest of the team! Expect an email from us soon! Have a lovely weekend.
WATER LEAK FROM LOFT
AFTER A VERY BAD EXPERIENCE OF A LOT OF WATER COMING THROUGH THE UPSTAIRS LANDING CEILING & A NIGHT OF DRIP, DRIP, DRIP, AND NOT BEING ABLE TO FIND THE LEAK, BEARING IN MIND THAT THE MAIN WATER STOPCOCK VALVE HAD BEEN TURNED OFF.
MARK THE M.D. & THE PLUMBCALL TEAM KEPT IN TOUCH WITH MY WIFE TO REASSURE THAT THEY COULD SEND SOMEONE ROUND TO FIX THE PROBLEM PROMPTLY WITHIN THE HOUR & THEY DID THAT.
MARK FROM THE PLUMBCALL TEAM FOUND THE LEAK & FITTED A NEW BALL VALVE & FLOAT IN THE COLD WATER STORAGE TANK.
A BIG THANK YOU TO ALL AT PLUMBCALL.
AN EXCELLENT EXPERIENCE & SERVICE.
MR & MRS F.CORRAD0
25 août 2022
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Thank you Mr Corrado for your lovely review, it is very much appreciated. We are so glad we could assist you promptly. Expect to receive an email from us. Have a Great Day. From the PlumbCall Team.
Great service Plumb call
Thanks Plumb call. Another great job finished. Quick and efficient. And as always a great company to deal with.
18 août 2022
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Thank you Kevin for your sweet review! It is very much appreciated. We're glad we could provide you with such an efficient service once again. Expect to receive an email from us. Have a Great Day. From the PlumbCall Team.
Quick response to an urgent weekend…
Quick response to an urgent weekend issue. The problem was rapidly diagnosed and repaired.
15 août 2022
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Thanks Christopher for your kind review, it is very much appreciated. We're so glad we could get out to you over the weekend. Expect to receive an email from us. Have a Fantastic Day! From the PlumbCall Team.
New oil fired combi boiler.
A big thank you to the guys (and gal) from Plumb Call for supplying and fitting our new oil combi boiler, all in less than 2 days.They could not have been a more knowledgeable, friendly and polite crew. Together with a very competitive price what’s not to like. Can highly recommend them for your new boiler.
1 juillet 2022
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Thank you so much for taking the time to leave us your review! We really appreciate your lovely feedback, and we will forward this onto the engineers and office staff! Expect an email from us soon! Have a great Friday.
Great professional service from PlumbCall
Great professional service from PlumbCall. I am happy with their service.
1 juin 2022
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Thank you so much for taking the time to leave a review! We really appreciate your positive feedback. We have forwarded this on to the Engineer. You will be hearing from us soon.
Great trusted company.
It was a joy to do business with PlumbCall, from the booking process, administration and the work carried out. The whole organisation was very helpful, professional and friendly. The fitter had a great personality and we fully trusted his obvious expertise. I will definitely use them again. 😎😎😎
27 mai 2022
Avis spontané
Crooks.
Worst experience I’ve had with a plumber. Totally overpriced the job then neglected the full ending price. “Helpfully” offered to give a phoney receipt and asking for a portion to reduce the tax, which frankly constitutes fraud. They are now cheeky and brazen enough to ask me to write this very review. I’m disgusted and furious and will never use these crooks again.
20 mai 2022
Avis spontané
Brilliant knowledge and service!
4 avril 2022
Avis spontané
Réponse de PlumbCall Plumbing and Heating Ltd
Thanks so much for taking the time to leave a review! We really appreciate your lovely feedback, and we're so glad you're happy with our service. You will be hearing from us soon.
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