The whole experience was easy from arranging for someone to call in to measure the Multi York sofa. Give advice on choosing a fabric and pattern. Then fitting the loose covers well within the ti... Voir plus
L'entreprise a répondu
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Absolute nuisance. Never asked for as little as a quote from them, nevermind made a purchase and I've been absolutely plagued with junk mail. I've returned multiple unopened letters and they are still... Voir plus
L'entreprise a répondu
It was an easy experience, I was sent swatches of material and to be honest it did take me a long time to decide. Once I contacted Plumbs to confirm my choice they were very quick to respond. Their op... Voir plus
L'entreprise a répondu
Excellent service from start to finish buying replacement covers for a 30 year old Multiyork 3 piece suite. Fabric samples arrived quickly. Our consultant, Wayne, was very helpful & accomplished in... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.
Coordonnées de contact
Brookhouse Mill, PR17PZ, Preston, Royaume-Uni
- 01772 838363
- social@plumbs.co.uk
- plumbs.co.uk
4,4
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Service and quality topnotch as usual
Service and quality topnotch as usual. This is my third chair cover... thanks to my cat! It 'chairs' up my newly downsized property.
3 juin 2026
Réponse de Plumbs
We appreciate you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the quality service and quality.
Totally satisfied with my experience in…
Totally satisfied with my experience in terms of product quality, staff interactions and overall service.
3 juin 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been satisfied with the overall experience.
Upholstery well done, delivery service not so good
Thé upholstery service was good and I am pleased with the end result, but the overall experience was marred by a poor pick-up service, which was uncommunicative.
2 juin 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're pleased to hear that you have been delighted with the service and quality. We will pass on your comments with regards to the Logistics to the relevant team.
Choice of fabric good and workmanship…
Choice of fabric good and workmanship excellent. However very overpriced compared to other local tradesmen. For this reason we would not recommend
23 mai 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. It's great to hear that you are pleased with the fabric and quality. Your feedback is important to us and we will pass on to the Marketing and Sales Teams.
Everything was very satisfactory
Everything was very satisfactory but I would have prefer to have more choices of colours.
thanks!
24 avril 2026
Réponse de Plumbs
We appreciate you taking the time to provide us with your feedback. It's great to hear that everything has been satisfactory and we will pass on your feedback to the Sales Team.
Consultant Amanda was excellent great…
Consultant Amanda was excellent great service. Just a couple of hiccups but soon put right. Very happy with the loose covers they have made a really good difference. Thank you.
22 mai 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback, Michael. We're really pleased to hear that you have been delighted with the service received, the quality products.
Our curtains keeps falling out of rack…
Our curtains keeps falling out of rack as plumbs used very cheap and light rack for a heavy curtain.
Unprofessional and negligent service
6 juin 2026
Avis spontané
Réponse de Plumbs
We’d like to hear more from you, please call us on 01772 838363, and ask to discuss your concerns with our Window Servicing Team. Our quality is important to us and we appreciate you have concerns of which, we’d love to hear from you, to discuss further.
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. It’s great to hear that you have been pleasantly surprised by the service and quality, which has met your expectations.
Get Thinking
Cover very loose fitting moves all the time and seems very out dated using tape to secure covers. Surely after many washes pulling tape to get cover off and pressing it on again it will not be so strong I believe in this day and age a better way to secure cover is needed.
21 mai 2026
Réponse de Plumbs
Thank you for providing us with your feedback. Our product manufacturing process is really important to us, to ensure all our products meet our requirements and customer expectation. All products come with guidance and after care information. We are always on hand for any assistance you may need. We have been manufacturing covers for over 60 years, and our quality is always improving, and very much important as we continue to grow. Please feel free to contact us on 01772 838363, should you wish to discuss your concern.
The rep who came gave us clear guidance…
The rep who came gave us clear guidance without any pressure.
His preparations were meticulous and the fitted covers are extremely good quality and fit, and value for money.
28 mai 2026
Réponse de Plumbs
We appreciate you providing your feedback with us Wendy. It’s great to hear that you have thoroughly enjoyed the whole experience and that you are pleased with the results.
Réponse de Plumbs
Thank you Sally, for your kind words and feedback. We’re really pleased to hear that you have received an efficient and reliable service, and most of all the quality of products.
Recommended
The quality of service, and the manner of your representative have been very good. Our new covers look smart and fit well. This would have been 5 stars, had the order been complete at the time of fitting (awaiting new seat pads and curtain fabric, from the order placed about a week after the main one).
29 mai 2026
Réponse de Plumbs
Thank you for sharing your experience with us. It’s great to hear that you have been delighted with the service and quality products so far. Please contact us on 01772 838363 and we’ll be happy to provide you with an update on your order.
Great service from start to finish
Great service from start to finish. We are delighted with the new covers for our conservatory sofas and chairs.
Everything went as planned with no hold ups and we were kept informed at each stage. We cannot fault any part of the process.
29 mai 2026
Réponse de Plumbs
We appreciate you taking the time to provide us with your feedback. We’re really pleased to hear that you’ve received great service throughout and that your order went smoothly and as planned.
Poor quality blinds - avoid at all costs
Chose Plumbs for custom-made roman blinds. Took months to arrive, then the mechanism broke less than a month after the 12 month guarantee ended. I appealed and they would not budge. Cost us hundreds - a costly mistake. Would not touch Plumbs again with a barge pole.
5 juin 2026
Avis spontané
Réponse de Plumbs
We appreciate you taking the time to provide us with your feedback. Whilst we understand you experienced a delay and we’d like to apologise for that. All guarantees are from delivery and are set out in the Terms and Conditions. Whilst your product is out of guarantee, we will always take the necessary steps to try and help and I am sorry to learn, that we have been unable to assist you further on this occasion.
Seat refurbishment
Good service with a knowledgeable and friendly representative. Excellent refurbishment work. It is a different and beautiful seat now.
20 février 2026
Réponse de Plumbs
Thank you Ann-Marie, for your feedback on on our service and products. We appreciate all feedback, and will share this with those involved in the production of your order.
My furniture looks new again.
Margaret, the local representative, was friendly, knowledgeable, and helpful. There was a good selection of fabrics to choose from and I liked her ideas and suggestions which aided my selection. I decided on loose covers for both my three sofas and the dining room chairs. The covers are well made and when ready they were fitted quickly and efficiently. I’m really pleased with my purchases and my furniture looks new again.
18 mai 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We’re really pleased to hear that you have thoroughly enjoyed the experience and that the service and quality have met your expectations.
A very satisfied customer
Anita's first visit was a pleasure. She understood my financial needs and showed me fabric patterns in my price range.
The curtains were made and delivered in the quoted time and hung by Anita.
I am delighted with them.
14 mai 2026
Réponse de Plumbs
We appreciate you taking the time to share your experience with us and it’s great to hear, that Anita listened and was able to supply you with Curtains, within your budget which have met your expectations.
From the representative coming to…
From the representative coming to measure and give guidance, to him fitting the loose covers, ahead of the scheduled time, the whole experience was positive and everyone remarks on how nice the covers look.
21 avril 2026
Réponse de Plumbs
We appreciate your feedback Fay. We’re really pleased that you have received excellent service and that you’ve been delighted with the outcome.
Very pleased.
Lauren was so very helpful on many levels. She has so many good, practical ideas….for everything!
I’m delighted with my curtains throughout my static caravan. They have added a touch of class to the space. I don’t hesitate to recommend Lauren as your representative and the company, Plumbs. Thank you very much.
16 mai 2026
Réponse de Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service provided from your Local Home Consultant, which has met your expectations.
Excellent Service
24 mai 2026
Réponse de Plumbs
Thank you for your feedback Nigel, it’s very much appreciated. We’re really pleased to hear that you have received excellent service and would like to thank you for your valued custom.
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