The whole experience was easy from arranging for someone to call in to measure the Multi York sofa. Give advice on choosing a fabric and pattern. Then fitting the loose covers well within the ti... Voir plus
L'entreprise a répondu
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Absolute nuisance. Never asked for as little as a quote from them, nevermind made a purchase and I've been absolutely plagued with junk mail. I've returned multiple unopened letters and they are still... Voir plus
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It was an easy experience, I was sent swatches of material and to be honest it did take me a long time to decide. Once I contacted Plumbs to confirm my choice they were very quick to respond. Their op... Voir plus
L'entreprise a répondu
Excellent service from start to finish buying replacement covers for a 30 year old Multiyork 3 piece suite. Fabric samples arrived quickly. Our consultant, Wayne, was very helpful & accomplished in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.
Coordonnées de contact
Brookhouse Mill, PR17PZ, Preston, Royaume-Uni
- 01772 838363
- social@plumbs.co.uk
- plumbs.co.uk
4,4
Excellent
6 k avis
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Saved a family heirloom!
We had a sofa and armchair reupholstered by the Plumbs team. From the friendly, helpful team, the choice of fabrics and the beautiful reupholstery it has been a really positive experience. We even know the names of the skilled workers who worked on our job. Not 5 star as we had a problem with thw return delivery and we are not clear who caised the issue vut in fairness to Plumbs they heard ny concerns and gave us opportunity to view our delivery before we paid the balance so exellent customer service from Plumbs.
30 avril 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We’re really pleased to hear that, you have been delighted with the quality workmanship. Our apologies, for any errors with regards to delivery, and it’s great to hear that your concerns were addressed.
A very pleasant experience.
Friendly and helpful staff made it easy at every stage of the process. The fitting was done by a very efficient guy who made it a stress free procedure! I will definitely use Plumbs again.
29 avril 2026
Réponse de Plumbs
It’s great to hear that you’ve received a pleasant service from our Team, and that you are pleased with the end result. Thank you for your valued custom.
Réponse de Plumbs
We would like to thank you for taking the time to provide us with your feedback. We’re really pleased to hear that you have been delighted with the excellent workmanship by our skilled staff.
From the very first phone call to the…
From the very first phone call to the delivery and fitting of our new curtains and blind every single employee I spoke to was in every sense polite, efficient and helpful. That is not usual these days sadly. The final products delivered and fitted are excellent too. Thank you Plumbs. Ten out of ten in my opinion.
8 mai 2026
Réponse de Plumbs
We appreciate you taking the time to provide us with your feedback. We take great pride in the traditional service we have to offer and we're really pleased to know that you have been delighted with the service and quality products.
Our sofa has been transformed
Our sofa has been transformed. I'm very impressed with the quality of material and workmanship which has resulted in a perfect fit. I'd highly recommend.
28 avril 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We’re really pleased to hear that you are delighted with the results.
very friendly service
Barbara came with sample books there were so many to choose from plenty choice i enjoyed the help ideas and fabrics Barbara showed me and chose a fabric that matched in perfect with my new decor a design i would not have immediately thought of but will match in perfectly so am looking forward to seeing the finished result and am pleased they will be professionally fitted for me.
14 mai 2026
Avis spontané
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service received, which has met your expectations.
Helpful friendly and tidy.
24 avril 2026
Réponse de Plumbs
We appreciate your feedback and we're really pleased to hear that you have received a friendly service and would like to thank you for your valued custom.
Brilliant service and execution
28 avril 2026
Réponse de Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received brilliant service.
Satisfied customer
I have bought curtains and loose covers from Plumbs on more than one occasion. I have always been pleased and my recent purchase was no exception. Carol with whom I dealt was efficient, friendly and cheerful
6 mai 2026
Réponse de Plumbs
We appreciate you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the overall service and quality products, which have thoroughly met your expectations.
Plumbs services are always highly…
Plumbs services are always highly professional but with a totally friendly expertise that makes it so much easier to make positive choices. I would recommend them with confidence.
5 mai 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. It's great to hear that we have met your expectations with regards to the service and quality products.
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service and delighted with the end result.
A nightmare
A nightmare. The most awful retail experience I have ever suffered. Incompetent staff, with no idea of customer care. Bullying threatening behaviour. Poor workmanship. Damage to property.
I shall have to take them to court.
Go somewhere else... I wish I had.
REPLY TO PLUMBS 2 JUNE 2026
Pretty words with no intentions. How can you investigate when you do not know who I am?
REPLY TO PLUMBS 4JUNE 2026
You did not ask for my details and I did not provide them, so how did you get them?
30 avril 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're sorry to hear that we have not met your expectations. We take all feedback seriously and this will be passed onto the Team, for internal investigation.
Reply 2/6/2026 - I can confirm that you kindly provided your details to us, and we have updated our records on the 12th May, and the contents of your feedback was passed onto the Management Team.
I am so glad I chose plumbs to recover…
I am so glad I chose plumbs to recover my comfy sofa, with some lovely material and wonderful pattern designs to choose from.
It did take quite a while from choosing the material to having it fitted, but the wait was definitely worth the while, it has completely transformed our sofa, it was beautifully made, and beautifully finished. The lovely man who made the templates and fitted it on completion was amazing. I have only the highest praise for the people who made the covers for my sofa. A big well done to them all.
25 avril 2026
Réponse de Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have been overly delighted with the whole process, which has met your expectations.
Extremely helpful and professional.
24 avril 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We take great pride in the service we have to offer and we're really placed to hear that you have found our service helpful and professional.
Delighted
For two years, we couldn’t make up our minds about what to do about our conservatory furniture covers but Barbara from Plumbs completely solved the problem for us. She arrived promptly with a range of samples took the time to discuss our needs and concerns and guided us through the options with great patience
and professionalism.
Barbara made the whole process so easy and stress free and we truly couldn’t have made the decision without her help. When the covers arrived, she returned to fit everything perfectly.
We are absolutely delighted with our covers The service from Plumbs was top class from start to finish and we would highly recommend them to anyone looking for quality products and outstanding customer care.
22 janvier 2026
Avis spontané
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear how delighted you have been with the overall service and quality products, which have met your expectations.
Your company is very good
Your company is very good, our six chairs are perfect, and quick,
3 mai 2026
Réponse de Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service and products.
Excellent product
Helpful & friendly local consultant. Kept informed by the company. Faster than expected service and excellent quality of product for a fair price.
27 avril 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been provided with a helpful and friendly service.
Réponse de Plumbs
We appreciate you taking the time to provide us with your feedback. It's great to heat that you have received a friendly and professional service.
Good service and product.
23 avril 2026
Réponse de Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received great service and quality products.
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received an efficient service and delighted with the end result.
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