Plumbs Avis 

5 949
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The whole experience was easy from arranging for someone to call in to measure the Multi York sofa. Give advice on choosing a fabric and pattern. Then fitting the loose covers well within the ti... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolute nuisance. Never asked for as little as a quote from them, nevermind made a purchase and I've been absolutely plagued with junk mail. I've returned multiple unopened letters and they are still... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was an easy experience, I was sent swatches of material and to be honest it did take me a long time to decide. Once I contacted Plumbs to confirm my choice they were very quick to respond. Their op... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from start to finish buying replacement covers for a 30 year old Multiyork 3 piece suite. Fabric samples arrived quickly. Our consultant, Wayne, was very helpful & accomplished in... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maison & jardin

Informations provenant de diverses sources externes

Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(5 949)

620 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Wonderful service

Wonderful service. Delighted with the loose covers which are beautifully made.

1 mai 2026
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Réponse de Plumbs

We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received an efficient service and delighted with the quality products.

Noté 4 sur 5 étoiles

Good quality and fitting .

Good quality and fitting .
Replacement seat pads delivered in very badly packed box . ³

29 avril 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received an efficient service and delighted with the fitting. We will pass on the details with regards to the packaging to our Teams.

Noté 5 sur 5 étoiles

Excellent efficient & personal …

Excellent efficient & personal service from start to finish. I was kept informed of progress and Karen the Plumbs representative was wonderful throughout and fitted the covers perfectly and professionally iBeautiful covers transformed my settees. Thank you Plumbs. My 4th set of covers over many years! I'd never go anywhere else!

30 avril 2026
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Réponse de Plumbs

We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the efficient service and the beautiful transformation of your furniture.

Noté 5 sur 5 étoiles

First class service for a first class…

First class service for a first class product

30 avril 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have rated our service and products, 'First Class'.

Noté 5 sur 5 étoiles

Very efficient service from measuring…

Very efficient service from measuring to fitting. I am delighted with my new covers and would certainly recommend Plumbs.
My contact John , was very helpful and professional

30 avril 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received an efficient service and delighted with the fitting.

Noté 5 sur 5 étoiles

An elderly armchair brought back to stunning new life.

Rob was brilliant. He helped me choose the best fabric to cover my large armchair, gave me lots of advice, and when he brought the cover it fitted perfectly. I am so pleased with the result. Despite its age, the chair looks and feels like a very expensive new armchair. Thank you so much Rob - and Plumbs.

28 avril 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service received, from the Local Home Representative and also, throughout the order which has met your expectations with the service and quality products.

Noté 5 sur 5 étoiles

Very pleased with my two pairs of…

Very pleased with my two pairs of curtains and new tracks. Not cheap but excellent quality and so well-fitted.

20 avril 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service and been delighted with the workmanship.

Noté 1 sur 5 étoiles

Sofa was damaged before return and no…

Sofa was damaged before return and no one remarked on it until I pointed it out. It was not a cheap item to have reupholstered, the company has now said it will get it repaired but I am still waiting for this to happen and I don’t know if it will be successful. So disappointing I thought I could rely on this company.

15 avril 2026
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Réponse de Plumbs

Thank you for taking the time to share your experience with us, and we're really sorry to hear that damage has been caused to your furniture. We take great care and attention, whilst handling our customers furniture and it is upsetting to hear, that your wood has been exposed to damage. I can see from the records that this is being handled by our Team, and an appointment has been arranged with a view to repair.

Noté 5 sur 5 étoiles

Great service

No hard sell. Good discount offered. Quick response from upholsterer. Great turnaround and workmanship from upholsterer.

25 avril 2026
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Réponse de Plumbs

We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service and quality products.

Noté 5 sur 5 étoiles
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Réponse de Plumbs

We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that we have met your expectations with the quality and service.

Noté 4 sur 5 étoiles

Very happy with the 'new' sofa I now…

Very happy with the 'new' sofa I now have as a result of its new covers. Even though the cheaper of the fabric choices still looks great, and I was assured by Andrew the covers will still look great after 15 years.

28 avril 2026
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Réponse de Plumbs

We appreciate your feedback and we're really pleased to hear that you are delighted with the quality products. Thank you for your valued custom and sharing your thoughts with us.

Noté 4 sur 5 étoiles

The whole process was smooth and…

The whole process was smooth and enjoyable, the staff are professional and friendly, the only issue I have had is a button from one of the scatter cushions I ordered has come off and I am struggling to reattach

26 avril 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received a professional and friendly service. Please contact us, with regards to the scatter issue and our Team would be delighted to assist in having this rectified for you.

Noté 5 sur 5 étoiles

Thanks

Plumbs representative visited the house with plenty of swatches to choose from. You still had the measurements of my sofa from 17 years ago when I previously had it recovered.( The cover had worn well, it was just rather faded). The new cover was made and fitted in a relatively short space of time and , as expected, fits fine and is just what I expected. So - courteous, helpful, speedy service! Thanks.

27 avril 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service and quality products.

Noté 5 sur 5 étoiles

The lady who came to my home brought…

The lady who came to my home brought lots of samples, took plenty of time, & was interested & engaged (without in any way pushing her tastes), the timeline (for taking the sofa away for reupholstering & returning it) was adhered to, & the delivery guys were brisk & considerate. The quality was excellent.

23 avril 2026
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Réponse de Plumbs

We appreciate you taking the time to share your feedback with us. It’s great to hear that you have been delighted with the results, of the quality and also, the service provided.

Noté 5 sur 5 étoiles

Two 1959 sofas rebuilt to perfection .

We have just had two 1959 sofas recovered by Plumbs and would just like to say “ we’re over the moon ,fantastic , attention to detail first class and Plumbs quite rightly should be highly recommended for their craftsmanship , as both sofas have come back more comfortable then ever having been rebuilt from frame upwards with nothing spared . Superb , true craftsmanship is rare to find these days well worth the money spent , well worth the time they were away . Thankyou “ .

21 avril 2026
Avis spontané
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We’re really pleased to hear that you have been delighted with the overall service and workmanship.

Noté 4 sur 5 étoiles

I had not expected the striped covers…

I had not expected the striped covers to have bright white piping so Plumbs took them back & redid the piping in marching pale green, which.was very pleasing, at no extra cost to me.

15 avril 2026
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Réponse de Plumbs

We appreciate you sharing your experience with us and we’re pleased to hear, that you are delighted with the results. Thank you, once again for sharing your feedback with us.

Noté 4 sur 5 étoiles

Excellent staff help to make a great service

Great quality service from adviser visit and customer service staff to receiving our two newly reupholstered chairs. Only 4 stars as had to wait 3 months for our chairs to be collected for work to start. It was worth the wait as Colin the upholsterer was very helpful and he and his team did an excellent job. Our well used and loved Multiyork wing chairs are like new.

14 avril 2026
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Réponse de Plumbs

Thank you for taking the time to share your experience with us. Your comments have been noted and It's great to hear that you have received excellent service and delighted with the end result.

Noté 5 sur 5 étoiles

From meeting Barbara sales consultant…

From meeting Barbara sales consultant to the finished product the attention to detail was excellent.
Plumbs went over and above to ensure customer satisfaction I was also contacted by Steven updating me over my order .
I felt put of the process I am absolutely delighted with the end result.

30 avril 2026
Avis spontané
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Réponse de Plumbs

We appreciate you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the service and quality products.

Noté 5 sur 5 étoiles

Very efficient

Very efficient, careful and caring. Material and craftsmanship both of high quality.

23 avril 2026
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Réponse de Plumbs

Thank you for taking the time to share your experience with us. We’re really pleased to hear that you have received an efficient and caring service and that you have been delighted with the end result.

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