Powells Jewellery Avis 

318
•
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lovely experience which resulted in finding my perfect wedding ring, after many months of searching. Esme was kind and knowledgeable, simply fantastic! Beautiful jewellery and many unique, vintage pie... Voir plus

Noté 5 sur 5 étoiles

A very personal service. Everyone in the shop is interested in you, not just the person looking after you. Everyone chips in with a thought or piece of useful advice. They're interested in you. We jus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a wonderful ring but it had to repaired. Powell's, and especially Orla were amazing throughout the process of sorting it out. Orla replied promptly and professionally and answered every ques... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really lovely experience getting some heirloom jewellery remade into a new bespoke piece. From valuations through the design stage to realisation of the actual pendant, I was kept well informed all t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier
  2. aussi dans
  3. Expert en bijoux
  4. Horlogerie
  5. Joaillier
  6. Service de rachat de bijoux
  7. Service de réparation de bijoux

Écrit par l'entreprise

Specialists in vintage and contemporary fine jewellery, in the heart of historic Chester, since 1967.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

318 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(318)

105 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely experience

Lovely experience which resulted in finding my perfect wedding ring, after many months of searching. Esme was kind and knowledgeable, simply fantastic! Beautiful jewellery and many unique, vintage pieces, we’ll definitely return to Powells. Thank you!

16 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Love this jewellery store

Love this jewellery store. Richie was the best, helped me choose a special ring for my big birthday, nothing was too much trouble.
Thank you

8 octobre 2026
Avis spontané
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Réponse de Powells Jewellery

Thank you for such a kind 5 star review. We are so glad we could be apart of your special celebration. I shall pass your lovely words onto our amazing Richie!

We hope you are enjoying your new ring and will be visiting again soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

I bought a wonderful ring but it had to…

I bought a wonderful ring but it had to repaired. Powell's, and especially Orla were amazing throughout the process of sorting it out. Orla replied promptly and professionally and answered every question I had. The service was excellent as was the initial shopping experience.

3 octobre 2026
Avis spontané
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Réponse de Powells Jewellery

Hello Bethan,

We are so pleased we could give you such a lovely shopping experience, we appreciate your trust in us. Orla was so pleased to read your lovely review.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Great customer service …

Excellent service and given accurate assessment of the repair costs and told immediately the items were ready

2 octobre 2026
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Réponse de Powells Jewellery

Thank you for a kind 5 star review Sue

We hope to see you again in the future.

Kindest Regards,
Esme

Noté 5 sur 5 étoiles

Commissioning a bespoke ring from Powells Jewellery

Commissioning a bespoke ruby wedding ring from Powells was a memorable and enjoyable experience.

Orla expertly and patiently guided us through the design process to include elements from vintage family jewels and create a beautiful new ring.

7 octobre 2026
Avis spontané
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Réponse de Powells Jewellery

Thank you for such a kind 5 star review. We appreciate your support and i shall pass your lovely words onto our fabulous Orla.

We hope you are enjoying your new ring and will be visiting again soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Always great service

Always great service, best jewellers in chester.

28 septembre 2026
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Réponse de Powells Jewellery

Thank you for such a lovely review Karen. Your kind words are extremely appreciated.

We cant wait for your next visit to the store.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Professional

Professional, reliable and efficient, first-rate service, bought 2 lovely rings. We shall bear powellsjewellery in mind should we require any further jewellery.

2 octobre 2026
Avis spontané
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Réponse de Powells Jewellery

Hello Cliff,

Thank you for your kind words, I shall pass this onto the lovely Declan who helped you along with the journey.

We appreciate your loyalty.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

I wanted a bracelet to complement my…

I wanted a bracelet to complement my dress ring and I was shown a range which would be suitable. One particular stood out and it was prefect match.

25 septembre 2026
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Réponse de Powells Jewellery

Hello Mo,

Thank you for your constant support of the business, its always such a pleasure to see you in store.

Looking forward to seeing you again sometime soon!

Kindest regards,
Esme

Noté 5 sur 5 étoiles

A very personal service

A very personal service. Everyone in the shop is interested in you, not just the person looking after you. Everyone chips in with a thought or piece of useful advice. They're interested in you. We just happen to have been to Selfridge's where the exact opposite is true, staff more interested in themselves than their customers.

22 septembre 2026
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Réponse de Powells Jewellery

Hello Mark,

Thank you for your lovely 5 star review. I will pass your kind words onto our fabulous Carly.

We hope to see you again in store sometime soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Great service

We always have great service at Lowell’s and find them so kind and helpful. We have used the firm for many years and so has our daughter.

24 septembre 2026
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Réponse de Powells Jewellery

Hello Kate,

Thank you for such a kind 5 star review! We appreciate your loyalty and repeat custom a lot.

Looking forward to seeing you again in store sometime soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Excellent service

Excellent service, and incredible vintage and antique pieces of jewelry.

18 septembre 2026
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Réponse de Powells Jewellery

Thank you for such a lovely review Phil. Your kind words are extremely appreciated.

We cant wait for your next visit to the store.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

I love an old school Jewellers

I love an old school Jewellers. I took a ring in to be resized, I'm delighted to be able to wear it again. Immaculate work and done promptly. I wouldn't hesitate to use them again.

12 septembre 2026
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Réponse de Powells Jewellery

Hello Trish,

Thank you for your lovely 5 star review. I hope you are enjoying wearing your ring again.

We hope to see you again in the future.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Great service

Great service! Always a pleasure to visit Powells

7 septembre 2026
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Réponse de Powells Jewellery

Thank you for a kind 5 star review Lisa

We hope to see you again in the future.

Kindest Regards,
Esme

Noté 5 sur 5 étoiles

Orla was great

Orla was great. Very knowledgeable about what we wanted and helpful without being pushy.
Excellent service. Thanks

7 septembre 2026
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Réponse de Powells Jewellery

Hello Gillian,

We appreciate your kind words, i shall pass your lovely feedback onto our Orla.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Staff are warm and friendly excellent…

Staff are warm and friendly excellent service and always worth visit. Prices always competitive

1 septembre 2026
Avis spontané
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Réponse de Powells Jewellery

Hello Julie,

Thank you for your lovely 5 star review. I hope you are enjoying your new ring.

We hope to see you again in the future.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Lovely Jewellery

Lovely Jewellery, Good service, prompt delivery

1 septembre 2026
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Réponse de Powells Jewellery

Thank you for a kind 5 star review Rachel.

We hope to see you shop again in the future.

Kindest Regards,
Esme

Noté 5 sur 5 étoiles

Yet another enjoyable visit to…

Yet another enjoyable visit to Powells!!
As always our first stop when we visit Chester is this wonderful family owned jewellers and as always the ever changing window display grabs your attention and curiosity, it is not the usual high street super bright dazzling window displays requiring sunglasses, instead it is a very tasteful eclectic display artistically presented.
My wife spotted a couple of pre owned Clogau rings which we purchased,
Whether you are just browsing or whether you are making a purchase the welcome is consistently warm friendly and inviting regardless of which assistant you meet, and thank you to Esme on this occasion
If you are visiting Chester take a look you won't be disappointed!!
No doubt we will be back!!

29 août 2026
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Réponse de Powells Jewellery

Hello Steve,

Thank you for you ongoing support and loyalty. It is always a pleasure to see yourself and your family.

We hope to see you soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

My 80th birthday present.

I was buying an item for myself for a special birthday.
The circumstances made me feel quite emotional but the staff were sensitive to the situation and were very kind to me. I left Powells wearing my new ring and feeling very thrilled ! I haven’t taken it off yet!

26 août 2026
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Réponse de Powells Jewellery

Thank you for a kind 5 star review Susan, we do hope you enjoy wearing your new ring and had a fantastic birthday.

We hope to see you again in the future.

Kindest Regards,
Esme

Noté 5 sur 5 étoiles

Heirlooms rejuvenated into a new bespoke piece

Really lovely experience getting some heirloom jewellery remade into a new bespoke piece. From valuations through the design stage to realisation of the actual pendant, I was kept well informed all the way.
Amy gave en pointe guidance and had a great understanding of the whole process, as well as the emotions associated with handed down jewellery. It was a pleasure, and I am delighted with my new pendant.

13 août 2026
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Réponse de Powells Jewellery

Hello Jo,

We really appreciate your kind 5 star review. We do hope you are enjoying wearing your fabulous new bespoke made necklace.

Kindest regards,
Esme

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