Powells Jewellery Avis 

318
•
TrustScore 5 sur 5

5,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Lovely experience which resulted in finding my perfect wedding ring, after many months of searching. Esme was kind and knowledgeable, simply fantastic! Beautiful jewellery and many unique, vintage pie... Voir plus

Noté 5 sur 5 étoiles

A very personal service. Everyone in the shop is interested in you, not just the person looking after you. Everyone chips in with a thought or piece of useful advice. They're interested in you. We jus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a wonderful ring but it had to repaired. Powell's, and especially Orla were amazing throughout the process of sorting it out. Orla replied promptly and professionally and answered every ques... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really lovely experience getting some heirloom jewellery remade into a new bespoke piece. From valuations through the design stage to realisation of the actual pendant, I was kept well informed all t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier
  2. aussi dans
  3. Expert en bijoux
  4. Horlogerie
  5. Joaillier
  6. Service de rachat de bijoux
  7. Service de réparation de bijoux

Écrit par l'entreprise

Specialists in vintage and contemporary fine jewellery, in the heart of historic Chester, since 1967.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

318 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(318)

106 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely people to deal with

Lovely people to deal with. Professional and courteous.

1 juin 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Hello Susan,

Thank you for a lovely 5 star review.

We are looking forward to welcoming you back into store.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

What’s to say ? - beautiful jewellery and a shop that values your business 👍

What’s to say ? , I’ve dealt with Powells in Chester many times , and as usual even though we didn’t specifically go in looking for anything we ended up buying a beautiful antique gold chain , we dealt with Teri who was helpful and when we asked for their best price they didn’t mess me around and gave me their best price.

Yes , You can buy new jewellery- but second hand jewellery just adds an extra dimension to the purchase and is just better for value and has character and a patina that new jewellery just can’t compete with.

28 mai 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Hello,

Thank you for your kind words, I shall pass on your positive feedback to Terri.

I do hope you are enjoying your new bracelet and earrings. We look forward to seeing you again soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

A place that had a ring to it...

Powells is one of those shops where you step back in time. You feel the atmosphere before you even look at anything. I had seen something on their website and asked them to hold it for me, which they did. When I went in I was made very welcome and when I did get to see the item I liked, I was able to take my time and examine it carefully. The whole experience was lovely and so were the staff.

23 mai 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Thank you again for such a lovely review Carol. Your kind words are extremely appreciated.

We cant wait for your next visit to the store.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

You can always rely on honesty with any…

You can always rely on honesty with any purchase.
staff are always very helpful and never push you to buy but will always advise so you feel comfortable with any purchase.

16 mai 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Hello Roger,

Thank you for such a kind review. It's always a pleasure seeing yourself and Anne. Your repeat custom certainly means a lot.

We hope to see you again soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Knowledgeable and Professional Staff

Very welcoming and professional staff who were able to quickly satisfy our search for an emerald ring.

14 mai 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Thank you for a lovely 5 star review Mr Craig.

We hope to see you again in the future.

Kindest Regards,
Esme

Noté 5 sur 5 étoiles

Really easy process

Really easy process. Quick (tracked) and beautifully wrapped. Very happy

14 mai 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Hello Alex,

Thank you for such a lovely review. We do hope you are enjoying the ring!

We hope you order again with us soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Beautiful Jewellers

We always use Powells, Chester for their beautiful jewellery, excellent customer service and value for money.

8 mai 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Thank you for a glowing 5 star review Jo.

We hope to see you again in the future.

Kindest Regards,
Esme

Noté 5 sur 5 étoiles

Excellent info from Orla

Excellent info from Orla. Friendly, informative, knowledgable. Wasn’t too pushy with making a sale. Would recommend to friends and family for any future jewellery purchases.

25 avril 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Hello Aaron,

Thank you for such a positive 5 star review. I'll notify Orla of your kind words.

We look forward to welcoming you back into store.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Good communication arranging delivery

Good communication arranging delivery. Quick and excellent service. Very happy.

28 avril 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Hello Peter,

Thank you for such a lovely review. We do hope you are enjoying the brooch!

We hope you order again with us soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Really friendly and helpful

Really friendly and helpful, excellent service

12 mars 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Thank you for such a positive 5 star review.
We look forward to welcoming you back into store.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Superb service from a very friendly and…

Superb service from a very friendly and attentive jewellers. Thank you

22 avril 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Hello,

Your kind words are greatly appreciated.

Thank you for a lovely 5 star review.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Lovely customer service!

Lovely customer service!

Thank you

9 avril 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Thank you for such a lovely 5 star review Rhian

Hoping to see you again soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

As usual the personal attention was…

As usual the personal attention was exemplary. Helpful assistance without being too pressing. A delightful experience
Thank you

2 avril 2026
Avis spontané
Logo de Powells Jewellery

Réponse de Powells Jewellery

Thank you for such a lovely 5 star review Anna.

Hoping to see you again soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

staff are lovely in powells

staff are lovely in powells
Thank you for being so nice my diamond ring is lovely.
Thank you
XXX

26 mars 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Hello Andrea,

I do hope you are enjoying wearing your fabulous new diamond trilogy ring! We appreciate your kind words.

Hope to see you again soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

No hesitation in recommending Powells

Great service. At no time did we feel pressured or rushed in terms of time. Guided through our options by Declan who took time to listen to our needs and advised accordingly.

Good communications throughout and the items were available 3 weeks early from a 6-week estimate. No hesitation in recommending Powells for your jewellery needs..

23 mars 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Hello John,

Thank you for your glowing 5 star review. I will pass your kind words onto Declan.

We hope to see you again soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Welcoming

Welcoming, professional, helpful yet not at all pushy.
The engraving is exceptional.

17 mars 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Hello Mike,

Thank you for your kind words! We are so pleased that you are thrilled with your engraving.

Looking forward to you visiting the store again soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Very pleasant and knowledgeable staff…

Very pleasant and knowledgeable staff who made me welcome and did not rush me. I was given an estimated time for the alterations to be completed but it was actually done within a far shorter time frame. When I collected my jewellery, I was delighted with the results, and they far exceeded my expectations. Once again , the staff were so friendly and polite. I would definitely recommend Powells to others.

16 mars 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Hello Jenny,

I'm so glad you had a fantastic experience, we are looking forward to welcoming you back into store.

Your kind review means so much.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Customer service was excellent

Customer service was excellent. Didn't feel pressured to sell or buy. A lovely experience

14 mars 2026
Logo de Powells Jewellery

Réponse de Powells Jewellery

Hello Chris,

Your kind words are greatly appreciated.

Thank you for a glowing 5 star review.

Kindests regards,
Esme

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus