Powells Jewellery Avis 

319
•
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lovely experience which resulted in finding my perfect wedding ring, after many months of searching. Esme was kind and knowledgeable, simply fantastic! Beautiful jewellery and many unique, vintage pie... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A very personal service. Everyone in the shop is interested in you, not just the person looking after you. Everyone chips in with a thought or piece of useful advice. They're interested in you. We jus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a wonderful ring but it had to repaired. Powell's, and especially Orla were amazing throughout the process of sorting it out. Orla replied promptly and professionally and answered every ques... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really lovely experience getting some heirloom jewellery remade into a new bespoke piece. From valuations through the design stage to realisation of the actual pendant, I was kept well informed all t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier
  2. aussi dans
  3. Expert en bijoux
  4. Horlogerie
  5. Joaillier
  6. Service de rachat de bijoux
  7. Service de réparation de bijoux

Écrit par l'entreprise

Specialists in vintage and contemporary fine jewellery, in the heart of historic Chester, since 1967.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

319 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(319)

106 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Powells is a great shop.

Powells is a great shop.
I buy something here every year much to the delight of my wife!
Tim

24 novembre 2025
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Réponse de Powells Jewellery

Hello Mr Bailey,

Thank you for a lovely 5 star review. Your loyalty to Powells over the years is something we all value.

We hope to see you again soon.

Kindest Regards,
Esme

Noté 5 sur 5 étoiles

They took the time to make me feel…

They took the time to make me feel welcome and crafted exactly what I wanted.

22 novembre 2025
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Réponse de Powells Jewellery

Hello Mr Talbot,

It was such a pleasure helping you create such a beautiful gift.

We hope to see you again soon.

Kindest regards,
Esme

Noté 5 sur 5 étoiles

Lovely staff, not pushy and understood you can't hurry an expensive purchase!

I went in to try on a ring I'd looked at on line for months. It fitted perfectly but it was expensive so I said I'd think about it and the lovely man serving me didn't try to pressurise me, just told me to get in touch if I changed my mind. I thought about it for an hour the went back and was served by a lady who'd put it to one side just in case..! The service was professional and understanding- can highly recommend.

18 novembre 2025
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Réponse de Powells Jewellery

Hello Bethan,

Thank you for such a fabulous review. Your words really do mean the world to us.
Sounds like the ring was made for you! I do hope you are enjoying wearing it.

Kindest Regards,
Esme

Noté 5 sur 5 étoiles

A very pleasant environment.

Michaela was friendly, knowledgeable and very professional. There was a welcoming atmosphere in the store. It was a pleasurable experience and I would highly recommend Powells the jewellers in Chester!

16 novembre 2025
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Réponse de Powells Jewellery

Hello Mrs Hulley,

Michaela was thrilled to see your lovely words, thank you.
We hope to see you again soon.

Kindest Regards,
Esme

Noté 5 sur 5 étoiles

Great first visit

First visit after a friend had recommended Powells to me and was very happy with my purchases and the member of staff that served me was really helpful.

12 novembre 2025
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Réponse de Powells Jewellery

Hello Mrs Shaw,

Thank you for leaving us a 5 star review. I am pleased to hear you enjoyed your first visit to Powells, we hope to see you again in the future.

Kindest Regards,
Orla

Noté 5 sur 5 étoiles

The staff are amazing

The staff are amazing. I would always return to Powells they are the best jewellers in Chester, excellent service.

7 novembre 2025
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Réponse de Powells Jewellery

Thank you for leaving us such a great 5 star review!

We hope to see you again in the future.

Kindest Regards,
Orla

Noté 4 sur 5 étoiles

Very helpful sakes lady when purchase…

Very helpful sakes lady when purchase made and also when revisiting for resizing however sales man on collecting was rather ‘dizzy’ and needed prompting.

4 novembre 2025
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Réponse de Powells Jewellery

Hello Gordon,

Thank you for your review, we hope your beautiful new purchase is being loved and worn with pride!

Kindest Regards,
Orla

Noté 5 sur 5 étoiles

Excellent service in all repairs

Excellent service in all repairs, always helpful and friendly my go to shop.

2 novembre 2025
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Réponse de Powells Jewellery

Hello Mr Chard,

Thank you for your 5 star review!

We hope to see you again soon.

Kindest Regards,
Orla

Noté 5 sur 5 étoiles

Lovely experience

I visited recently to buy a ring. The staff were excellent. The staff were friendly and professional and listened to what I was looking for and gave me lots to look at and try on. Lovely comfortable surroundings and I love the ring I bought. Thank you,

31 octobre 2025
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Réponse de Powells Jewellery

Hello Mrs Chadwick,

Thank you for such a super 5 star review.

I hope you are wearing your beautiful new ring with pride!

We hope to see you again in the future.

Kindest Regards,
Orla

Noté 5 sur 5 étoiles

Fantastic jewellers. Able to relax and choose without any pressure from staff.

Fantastic jewellers. Able to take your time to sit and relax and explore any jewellery items you may be interested in. No hard pressure selling at all. Staff very professional and knowable about piece of jewellery I chose. Owner, who is very experienced in diamonds took time out to show me the difference in clarity and colour of the diamond I was looking at.
I felt safe buying from here. I felt they were honest and had integrity. Powells is definitely the place I will be buying from again.

31 octobre 2025
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Réponse de Powells Jewellery

Hello Mrs Clayton,

Thank you for such a fabulous review. Your words really do mean the world to us.

We hope to see you again in the future.

Kindest Regards,
Orla

Noté 5 sur 5 étoiles

Stunning jewels and amazing experience

Wonderful service from
Carly, Will and Michaela. Absolutely stunning shop. Was made to feel really comfortable.. not rushed at all and was shown more options of what I was looking for. Also hugely enjoyed Will and Carly showing us some of the most exquisite rare items. Will definitely go back and recommend to all my friends . This was my first purchase here

30 octobre 2025
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Réponse de Powells Jewellery

Hello Clares,

Thank you for such a lovely 5 star review. The team will be pleased to hear your kind words, especially Carly, Will and Michaela.

We hope to see you again in the future.

Kindest Regards,
Orla

Noté 5 sur 5 étoiles

All of the staff in Powells were…

All of the staff in Powells were extremely friendly and knowledgeable. Orla was very helpful and respectful. There was no pressure to purchase and I really enjoyed trying the different necklaces on. I would definitely recommend this shop if you are looking to purchase a special piece of jewellery.

26 octobre 2025
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Réponse de Powells Jewellery

Hello Kath,

Thank you for your lovely review. It was lovely to meet you and your Husband and find you something for such a special occasion.

I hope you are loving wearing your new beautiful necklace!

Kindest Regards,
Orla

Noté 5 sur 5 étoiles

Exceptional service

Exceptional service, both ladies
we saw were brilliant especially the design people,who designed my pendant using diamonds from my late mum's engagement ring.i am so pleased with it

21 octobre 2025
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Réponse de Powells Jewellery

Hello Mr & Mrs Coldray,

We are so happy to hear that you are happy with your bespoke pendant especially with it being such a sentimental piece.

We hope to see you again in the future.

Kindest Regards,
Orla

Noté 5 sur 5 étoiles

They had exactly the right ring…

They had exactly the right sapphire eternity ring for me. A good selection of quality items.
The Sales assistant was very helpful and courteous.
A very enjoyable experience.

15 octobre 2025
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Réponse de Powells Jewellery

Hello Mrs Wise,

We are pleased to hear you enjoyed your experience with us and found the perfect Sapphire & Diamond Eternity Ring for you!

We hope to see you again in the future.

Kindest Regards,
Orla

Noté 5 sur 5 étoiles

Whenever I need some really special…

Whenever I need some really special jewellery I always shop with Powells
Lovely staff and such beautiful jewellery
Especially love the pre loved
Staff so helpful and very patient

8 octobre 2025
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Réponse de Powells Jewellery

Hello Mrs McMahon,

Thank you for your 5 star review and kind words, the team will be very pleased to hear about your experience.

Kindest Regards,
Orla

Noté 5 sur 5 étoiles

Called in on the off chance saw two…

Called in on the off chance saw two beautiful rings the assistant was so helpful and patient with me as I could not make up my mind which one to have. Nothing was too much trouble had to leave ring in shop to resize can't wait to pick it up soon.

7 octobre 2025
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Réponse de Powells Jewellery

Thank you for such a lovely 5 star review. We hope you are wearing your beautiful new ring with pride!

We hope to see you again in the future.

Kindest Regards,
Orla

Noté 5 sur 5 étoiles

We got what needed.Great staff

We got what needed.Great staff

6 octobre 2025
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Réponse de Powells Jewellery

Hello Mr James,

Thank you for leaving us a 5 star review! I am pleased to hear that you were able to find what you were looking for.

We hope to see you again in the future.

Kindest Regards,
Orla

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service, nothing was too much trouble..

5 octobre 2025
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Réponse de Powells Jewellery

Hello Clive,

Thank you for leaving us a 5 star review, the team will be pleased to hear your feedback.

We hope to see you again in the future.

Kindest Regards,
Orla

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