Lovely experience which resulted in finding my perfect wedding ring, after many months of searching. Esme was kind and knowledgeable, simply fantastic! Beautiful jewellery and many unique, vintage pie... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
A very personal service. Everyone in the shop is interested in you, not just the person looking after you. Everyone chips in with a thought or piece of useful advice. They're interested in you. We jus... Voir plus
L'entreprise a répondu
I bought a wonderful ring but it had to repaired. Powell's, and especially Orla were amazing throughout the process of sorting it out. Orla replied promptly and professionally and answered every ques... Voir plus
L'entreprise a répondu
Really lovely experience getting some heirloom jewellery remade into a new bespoke piece. From valuations through the design stage to realisation of the actual pendant, I was kept well informed all t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Bijoutier
- aussi dans
- Expert en bijoux
- Horlogerie
- Joaillier
- Service de rachat de bijoux
- Service de réparation de bijoux
Écrit par l'entreprise
Specialists in vintage and contemporary fine jewellery, in the heart of historic Chester, since 1967.
Coordonnées de contact
2 Eastgate Row, CH1 1LF, Chester, Royaume-Uni
- 01244311312
- info@powellsjewellery.com
- powellsjewellery.com
5,0
Excellent
319 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Professional and knowledgeable
Ritchie impressed me with his welcome. He was able to explain in detail to me about the item I was interested in and demonstrated a thorough knowledge of the item’s features. I would recommend the service I received and would be happy to visit again in the future.
4 octobre 2025
Réponse de Powells Jewellery
Hello Mr Davies,
Thank you for such a lovely review, Richie will be over the moon to hear your kind words.
We hope to see you again in the future.
Kindest Regards,
Orla
Friendly
Friendly, easy going, no hard sales pitch. Was not looking for anything particular the item looked right.
29 septembre 2025
Réponse de Powells Jewellery
Hello Mrs Chambers,
Thank you for your 5 star review. We are pleased to hear that although you weren't looking, you found a piece of jewellery that you love!
We hope to see you again in the future.
Kindest Regards,
Orla
The gentleman that served us was really…
The gentleman that served us was really helpful- not at all pushy- and knowledgeable. The store has really nice pre loved jewellery as well as new .
12 septembre 2025
Réponse de Powells Jewellery
Hello Chris,
Thank you for such a wonderful review. We hope to see you again in the future.
Kindest Regards,
Orla
Excellent service when choosing a ring…
Excellent service when choosing a ring and communication whilst waiting for it to be resized .
20 août 2025
Réponse de Powells Jewellery
Thank you for a glowing 5 star review Ms Watkins.
We hope to see you again in the future.
Kindest Regards,
Orla
Orla and esme were so helpful kept me…
Orla and esme were so helpful kept me at ease , definitely use this jewellers again they went above and beyond 😁
30 août 2025
Réponse de Powells Jewellery
Thank you for such a fabulous review Mr Bedson, it was a pleasure to see your ideas come to life! We hope to see you and the future Mrs Bedson again soon.
Kindest Regards,
Orla
Top Experience
Only popped in to have a look and found exactly what we were looking for. Good communication throughout the process and updates on when the engraving would be complete. A really good experience from all the staff.
17 août 2025
Réponse de Powells Jewellery
Hello Richie,
Thank you for leaving us a 5 star review, the team will be very pleased to hear this. We hope to see you again in the future.
Kindest Regards,
Orla
As soon as I walked in I felt…
As soon as I walked in I felt comfortable and the lady I spoke to knew exactly what I wanted Would recommend to anyone who wants a professional and knowledgable service
21 août 2025
Réponse de Powells Jewellery
Hello Carrie,
Thank you for such a fabulous 5 star review. We look forward to seeing you upon collection of your new ring.
Kindest Regards,
Orla
Réponse de Powells Jewellery
Hello Angie,
Thank you for leaving us a 5 star review. I hope you are loving your new earrings!
Kindest Regards,
Orla
Réponse de Powells Jewellery
Hello Mrs Witter,
Thank you for leaving us a fabulous 5 star review! We hope to see you again in the future.
Kindest Regards,
Orla
Excellent courteous enthusiastic …
Excellent courteous enthusiastic service and always interesting pieces.of jewellery
30 juillet 2025
Réponse de Powells Jewellery
Hello Ms Ralston,
Thank you for leaving us a wonderful 5 star review. We hope to see you again in the future.
Kindest Regards,
Orla
The staff were just brilliant
The staff were just brilliant - helpful without being pushy, and I now have a beautiful ring to treasure.
21 juillet 2025
Réponse de Powells Jewellery
Hello Claire,
Thank you for leaving us a 5 star review! Continue enjoying your beautiful ring and we hope to see you again in the future.
Kindest Regards,
Orla
Excellent service
Excellent service, good communication and friendly, helpful staff. Have used them several times and have always been very happy with the service.
27 juin 2025
Réponse de Powells Jewellery
Hello Jo,
Thank you for your 5 star review! We really value your custom and hope to see you again in the future.
Kindest Regards,
Orla
Réponse de Powells Jewellery
Thank you for your 5 star review Steven. We hope to see you again in the future.
Kindest Regards,
Orla
Very helpful and professional staff and…
Very helpful and professional staff and repaired my gold bracelet in super quick time.
24 juin 2025
Réponse de Powells Jewellery
Hello Yvonne,
Thank you for your review. It is great to hear you are happy with your repaired bracelet, enjoy wearing it! We hope to see you again in the future.
Kindest Regards,
Orla
Outstanding customer service
Very pleasant young lady,Orla,who explained all the options that were possible, very clearly and patiently.There was no feeling of being pressurised over making a decision,very comfortable and relaxed surroundings and was kept up to date, by email,between visits to the shop.
23 juin 2025
Réponse de Powells Jewellery
Hello Mrs Barrow,
Thank you for such a kind review. It has been a pleasure to work with you to find something for your golden wedding anniversary. I am so excited for your bespoke piece to come back from our workshop!
Kindest Regards,
Orla
Very and helpful and friendly service…
Very and helpful and friendly service with no pressure to buy.
21 juin 2025
Réponse de Powells Jewellery
Thank you for your 5 star review Glyn, the team will be happy to hear about your experience.
We hope to see you again in the future.
Kindest Regards,,
Orla
Réponse de Powells Jewellery
Hello Ms Stevenson,
Thank you for your 5 star review. Our team will be happy to hear your kind words as this is what we strive for.
We hope to see you again in the future.
Kindest Regards,
Orla
Trust is everything
Trust is everything. I just sold some jewellery I no longer wanted. Will was amazing and gave a very fair price. There are plenty of untrustworthy jewellers in the area, to put it mildly. Go to Powell’s where they are unswervingly friendly, honest and knowledgeable.
17 juin 2025
Avis spontané
Réponse de Powells Jewellery
Hello Trudy,
Thank you for such a glowing 5 star review. Your trust in Powells means the world to us as does your loyalty over the years.
We look forward to seeing you again in the future.
Kindest Regards,
Orla
Réponse de Powells Jewellery
Thank you for your review Babara, I hope you are loving your new necklace & earrings. We hope to see you again in the future.
Kindest Regards,
Orla
Excellent service.
Professional service with clear repair time stated at drop off. This target was bettered by one week, allowing me to collect the repair prior to going on holiday.
3 juin 2025
Réponse de Powells Jewellery
Hello Mr Collings,
Thank you for such a fabulous review! Our repairs team will be pleased to hear about your experience.
Hope you had a lovely holiday & we hope to see you again in the future.
Kindest Regards,
Orla
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.