PowerToolSalesUK.com Avis 196

The part fitted and works as it should , it took a little longer than I thought it would to arrive but that maybe due to postal strike

Problem with paying, but all sorted by Shane and ordered around 12.30 arrived before 10 next day, excellent service over phone too 👏🏻👏🏻

This company must be the biggest joke I ever in countered I bought a part from their website few day after I received an email seeing part it’s been delivered but I didn’t received anything I got in touch with them and they said yes it’s been delivered with a photo proof of delivery which was nothing to do with me or my address I managed to get in touch with the delivery company dhl and after some investigation from my side I found out that they sent the part to a different address I sent an email and tell them the dhl said the part was delivered but not to the address it supposed to go they recognised is they’re mistake and will send a new part to the correct address a week after that I got in touch with them again and ask where is my part they sent an email with the tracking number and after they spoke with dhl apparently the part was destroyed in transit and they will send a new part ,few days after that I received another email asking if I’m happy with the part and to fill in a kind of claim form a declaration from me that I didn’t received the part I told them the part didn’t arrived and they sent me a copy of the tracking number which is clearly showing they bought the label but they never dispatched the part the label wasn’t scanned and if this wasn’t enough now I received two declaration forms to fill in for not receiving the parts even if the last one was never sent and they said if I do not fill the forms they will never send me the part and cut they’re losses with my self I opened a case with PayPal and after some email harassment from them I received the refund ,personally I think this should go on YOU'VE BEEN FRAMED

Easy purchase with full communication

Good comms before sale confirming exact unit and they answered emails very quickly just how it should be..would have no issues in recommending them

Excellent quality service. Parts in stocks and delivery on time a1

Great product's, quick dispatch and delivery.

Excellent service and communication prompt delivery would definitely recommend

Good price and the staff very helpful. Why to I have to submit at least 50 characters for the trust pilot review…..

we have used Power tool Sales on several occasions and always fast delivery and great customer service aswell as fair pricing

Excellent, it's a shame other companies don't have the same service would definitely use them again

Polite, helpful, understanding overall service that you really respect and value

I have used this company several times and will again. So pleased that they stock what I want as I often struggle to find particular products. Communication and overall transaction has always been really good. Thank you to them.

I ordered ta tool with what I hoped were the correct accessories and got an immediate phone call to confirm all was correct. That’s good service.

Terry came back to me to answer my queries in a very short time, and I then made the correct purchase based on his recommendation. Very Happy!

Forgot to say the motor turned up next day!
Thanks!
Full marks 😁👍

Quick and helpful communication, and very fast delivery of an item they had to order in from the manufacturer.

Fast turn around for the quotation. Easy payment, receipt received promptly and delivery on time when when quoted. Thank you.