Precision Door Service Avis 

Very satisfied with the service. The technician, Vincent Loverde, was willing to answer my questions and accommodate my budget based on parts/job that was needed. Thank you.

Came out for a quote to replace springs. Price changed 3 times while he was talking to us. Tried to upsell insane number of unnecessary items (learned this from other company that we went with to do install of new springs). BUYER BEWARE! Learned they work on commission for upsells!

We just had an opener install 2 months ago. $700.00. One of the remotes quit working. Changed the battery for $14.00 and that did not work. Called them and they said it would be an $85.00 service charge to reprogram the opener. I explained that it was only two months old. He said it was still an$85.00 service call. I got mad and then they hung up on me. Stay AWAY.

THE DOOR WAS NOT AS HEAVY, BUT IT DID NOT FIT THE THE TOTAL SPACE, IT FIT OK, I ASKED THE GARAGE DOOR MAN ABOUT IT, HE SAID ME THE GARAGE FLOOR IS UNEVEN. TO ME, THE BOTTOM OF THE GARAGE THAT IS RUBBER IS NOT LONG ENOUGH. SO THEY GAVE ME A NEW DOOR, BIG DEAL NOW I WILL HAVE TO FIND THE RIGHT STUFF TO MAKE IT FIT THE TOTAL SPACE, NOT THE ONLY THING WRONG WITH THE GARAGE DOOR

I came home from work and thought I was in Park, in my driveway. Apparently, I wasn’t. I ran through my garage door. Precision Garage Door had my door completely installed in 2.5 hours. Our installer Demetri, was incredible. So polite and professional. No mess. Perfection. If you want perfection, without the hassle or pressure sales..call Precision Garage Door, and ask for Megan. Demetri and Megan are so knowledgeable and total rock stars in this business. Make this your FIRST CALL. There’s no company better. God bless you for all you did for us.

I booked an appt for a new door and installation estimate. The day before their system texted me and confirmed the appt time slot. The time slot came and passed and not a peep. I called and was told at first I was scheduled for 2 hours later. Then after holding was told the technician was running behind on a job and would be late. I won't be calling again.

I learned something new today, so I get to stay home! I had a spring on my garage door break, so needless to say the door wouldn’t open.

I took to the internet, first provider to pop up was Precision Door. High reviews, easy to schedule online, the service guy that showed up was very professional. Explained everything he was going to do, let me know there were 3 options he was going to quote, spring replacement, cable replacement and rollers.
The spring only quote was $945.00, add the other parts, close to $1600.00. I passed and told him I was going to get another quote. I was aware when I signed up there was an $89.00 dispatch fee. I had to pay if I declined service. I paid without reservation. I called another provider, Garage Doors by George. Service guy showed up, told be it would be about $300.00 to replace both springs. Deal! 20 minutes later, door works great. So, this is what I learned, start a service company, let the prospect know upfront that they will charged a dispatch.Being I saved over $600.00 by not biting on the first
price, the dispatch fee doesn’t bother me. If I would spent the $945, then learned I could have gotten it at a better price, I would not have felt to good! Hopefully my experience will help someone in need of garage door service in the Cedar Rapids area.

Trevor Kalista informed me from when he left to when he arrived. He was very knowledgeable - he gave me the good/bad of what I had - than the choices I had going forward - very honest and straight forward. He answered ALL my questions. After installation he explained everything he installed and how it worked.
The best comment I can make is I would request Trevor if need help again!!!!
Company was excellent to deal with.

Quick response time. Completed the repair in a timely matter same day

Josh arrived as prearranged by phone and was respectful and attentive to listening to my concerns. He then asked a few questions and spent time zeroing in on my doors problem. He then explained the cause of my issue and showed me his assessment of the problem. Thank you

Off the bat I was impressed that they do service work on Saturdays! Second, Mr. Lopez, the tech, was nice and quickly diagnosed the problem and was able to explain the what, where, when and how of our issues with our commercial and residential doors. Everything was in stock and they came out next day to install and repair both doors. Great experience.

Best garage door company one could ask for! I called on a Saturday as our garage door would open but wouldn't close.

They sent out a technician on a SUNDAY WITHOUT emergency fees as they do appointments on Sundays.

The owner, Ron, came out, assessed the problem, showed us how to fix it in the future and also gave us a quote for a future garage door, which we will need in the next couple of years anyway.

Service, professionalism, cost - you could not ask for anything better.
We called Precision Door Service because we also used them in our prior home and in my parents home for garage door opener installation and service. We are truly overjoyed with their quality of work.

Thank you for the great experience!

Ultra high prices.
Price beyond reasonable.
I feel terrible about it.
I will not use these folks again.

I own a rental. The garage door wouldn't open. I called Precision. Told them it was a rental with a broken spring. They gave the renters the appraisal 1900.00 Crazy! A torque spring 59.00...they charged 399.00 plus a ton of other parts and charges. It was an emergency and it needed to be fixed, so the renter signed it thinking that Precision had contacted me. They did not. So after renter pays thinking he'll be reimbursed by me. I called for an update and learned they were just finishing the job. Without talking to me. After they left I called the PDS manager. He did give me a small refund 399.00 but after speaking again to my renter, I was informed the serviceman said it's not going to work for long, that there are more things wrong. Then why would you fix it? I already had a quote for a garage door and brand new opener for 2100.00. This place is unprofessional and I wished I had checked other people's reviews for verification. My loss. Their loss for future business.

Joern Von Kehler was the technician. He was polite, efficient and got the job done quickly.

We had a new garage door opener installed along with a new belt, new roller and new remotes. The technician was extremely helpful and knowledgeable. He was pleasant and a joy to work with. This was a good experience and hopefully the garage door system will continue to run smoothly with no problems and last as long as the last system lasted,30 years.

Dylan Davis was very friendly and knowledgeable on what he was doing . I would ask for his help again .

From the first point of contact to the end of the door repair, the experience was excellent.
My technician, Rob Wiggins, was punctual and a pleasue with whom to work; definitely knew what he was doing. He was very efficient and showed me, in detail, what had to be done and what didn't need to be done now if money was an issued; listed the price of each item so that I could see what the cost was going to be . I approved his starting the job and within about 3 hours he was done. He walked me through every item he replaced, how the new controls worked and I am a very happy client. No run arounds, no upsale no nonsense. Very personable and professional. Would certainly recommend this business and Rob.

Fantastic service and experienced, courteous technician. Darrick did a wonderful job and explained everything before and after his work. Easily the best garage door service I have ever had. COomplete multi-point inspection, replaced the eye lights and fixed several improper installation problems that had been made by a different company 3 months before on a new system. I can't say enough how happy I am with the technician and the service.