Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a few items via eBay live, I could see them well and Matt explained everything in detail. When I received them I was so happy, they looked even better than in the show, excellent condition an... Voir plus

Noté 5 sur 5 étoiles

I am very impressed with Preloved Tech Shop. I purchased some items on Ebay live and they arrived in a couple of days and were exactly as described. They show the item being auctioned in great details... Voir plus

Noté 1 sur 5 étoiles

Got quoted price for my galaxy A 55 5g £121 witch was in excellent condition. Sent phone of after 4 days had to email them finally got a response saying phone had just arrived, 2 days later got an ema... Voir plus

Noté 5 sur 5 étoiles

I stumbled across Preloved Tech whilst searching for iMac & MacBook systems. The company interact and explain every aspect of the device you are perspectively abut to purchase from the aesthe... Voir plus

À propos de l'entreprise

  1. Service de débloquage et de recyclage de téléphones
  2. aussi dans
  3. Centre de recyclage
  4. Maché en ligne
  5. Magasin de téléphonie mobile

À propos de Preloved Tech

Écrit par l'entreprise

Prelovedtech.co.uk is a technology recycling business located Telford, Shropshire providing customers with the best prices to ethically recycle and sell their unwanted tech including;

> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles

Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;

Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.

Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.

Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.

Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.

We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.

We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.

We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.

Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

498 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(498)

23 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Smooth and seamless process

Smooth and seamless process. Preloved kept me updated throughout the process.

3 avril 2025
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Réponse de Preloved Tech

Hello,
Thank you for you're review and its great to hear your experience was a positive one. We look forward to welcoming you back when you next have a device to sell.

Thanks
PLT Customer Services

Noté 5 sur 5 étoiles

Great experience

Actually got paid the quoted amount, which has never happened to me before! All very simple, money paid almost immediately after accepting the offer.

31 mars 2025
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Réponse de Preloved Tech

Thanks for your review and great to hear you enjoyed a positive experience. please feel free to come back to our site when you next have some tech to sell or recycle.

Kind regards
PLT Customer Service

Noté 5 sur 5 étoiles

Spot On

The whole process was straightforward and quick. Really pleased that the figure I was quoted as kept to and paid into my account very, very quickly. Pleased, well yes and would use again.

31 mars 2025
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Réponse de Preloved Tech

Hello,
Thanks for your lovely review and great to hear your experience was a positive one. We look forward to welcoming you back to our website when you next have some tech to sell or recycle.

Kind regards
PLT Customer Services

Noté 5 sur 5 étoiles

Great experience, very helpful

Was looking for a phone for my daughters birthday, contacted Matt, who was extremely helpful. Told him what I ideally wanted and he found the right device for her. Great communication throughout. Thank you

27 mars 2025
Avis spontané
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Réponse de Preloved Tech

Thanks for your review and great to hear you enjoyed a positive experience. please feel free to come back to our site when you next have some tech to sell or recycle.

Kind regards
PLT Customer Service

Noté 5 sur 5 étoiles

Excellent way to sell your old mobiles!!

The website was very easy to use. The process was efficient & they kept me informed of the progress. The processing of the final transaction to paypal was quick & easy. I will definitely use again. Thank you.

21 mars 2025
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Réponse de Preloved Tech

Hello,
Thanks for your lovely review and great to hear your experience was a positive one. We look forward to welcoming you back to our website when you next have some tech to sell or recycle.

Kind regards
PLT Customer Services

Noté 5 sur 5 étoiles

Easy to send in my old phone

Easy to send in my old phone, via a prepaid label/bag that was sent to me. Kept informed, via email of the progress of my order. Money arrived in the bank promptly. I would certainly use this service again in the future.

21 mars 2025
Logo de Preloved Tech

Réponse de Preloved Tech

Thanks for your review and great to hear you enjoyed a positive experience. please feel free to come back to our site when you next have some tech to sell or recycle.

Kind regards
PLT Customer Service

Noté 5 sur 5 étoiles

Would happily use again

Excellent, no issues selling my phone with Preloved Tech.

My only (minor) feedback would be if they could send a confirmation of receipt of phone a bit sooner e.g. it was approx 24 hours after Royal Mail tracking said it had arrived

21 mars 2025
Avis spontané
Logo de Preloved Tech

Réponse de Preloved Tech

Hello,
Thanks for your lovely review and great to hear your experience was a positive one. We look forward to welcoming you back to our website when you next have some tech to sell or recycle.

Kind regards
PLT Customer Services

Noté 5 sur 5 étoiles

Very quick service would

Very quick service would
definitely use them again

17 mars 2025
Logo de Preloved Tech

Réponse de Preloved Tech

Thanks for your review and great to hear you enjoyed a positive experience. please feel free to come back to our site when you next have some tech to sell or recycle.

Kind regards
PLT Customer Service

Noté 5 sur 5 étoiles

Very good

Very good. Gave the amount of cash they said. Phone was in good condition but thought they would offer less than original quote. They didn't, paid in full.

19 mars 2025
Avis spontané
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Réponse de Preloved Tech

Hello,
Thanks for your lovely review and great to hear your experience was a positive one. We look forward to welcoming you back to our website when you next have some tech to sell or recycle.

Kind regards
PLT Customer Services

Noté 5 sur 5 étoiles

Reliable and Efficient

Great to deal with. Kept informed of progress & prompt processing of transaction.

14 mars 2025
Avis spontané
Logo de Preloved Tech

Réponse de Preloved Tech

Thanks for your review and great to hear you enjoyed a positive experience. please feel free to come back to our site when you next have some tech to sell or recycle.

Kind regards
PLT Customer Service

Noté 5 sur 5 étoiles

Highly recommended

Having used this service before, I had no hesitation in using them again. The whole process could not be easier, the driver who collected was super helpful and I am confident that the services is fully GDPR compliant and the items recycled.
Highly recommended.

19 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Very Disappointing Experience

Order ref: CR23812
On the 16/01/25. I agreed to sell my iPhone SE 2020 to Pre Loved Tech for £45
On the 31/01/25I received an email from Preloved Tech confirming my phone had arrived and was being scheduled to be checked. .
On the 04/02/25 I received another email from Preloved Tech to say: "Our checks found the device has moderate signs of use including some wear to the screen as shown in the attached photo" PreLoved Tech downgraded my phone to 'poor' with a new valuation of £30 offered. I declined.
The photo of alleged scratches was very suspicious looking more like deliberate, swirling scribble a child would do rather than scratches from normal use. The scratches are not visible to the naked eye either mine, or the family and friends who have also looked at the phone since its return.
Being retired, my iPhone had only reasonable use being used for calls and SMS only. It was sent to Preloved Tech in its original box complete with a leather, Apple iphone SE case and unused earphones. Under no circumstance would I describe the condition of my phone as being 'poor'.
My experience with PreLoved Tech was a waste of time, definitely not 'quick and easy' and very disappointing.
Not recommended

NB:Preloved Tech did return my phone, as requested, promptly and at their cost.

4 février 2025
Avis spontané
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Réponse de Preloved Tech

Hello Derek,
Thank you for posting your honest review, we do encourage customers to be completely transparent with their feedback as this helps us improve as a business.

Id like to draw some clarity to this review for balance. To be frank, you have been very accurate with your review. We did indeed need to downgrade your device from 'Good' to 'Poor' after our assessment due to the condition of the screen. We do take high resolution images, under test lighting conditions, this is so we can accurately feedback the condition of customer devices should there be any need to adjust pricing.

Due to the scratches, we would have to change the screen in order for the device to be resold at top price, and as a business who sells high quality refurbished equipment this is what we would have done. The cost of the screen would have been £25 + VAT, however to be as fair as possible we downgraded your device by £15 due to the condition as we felt this was fair.

Our service is completely non-committal, and as you can see from our 95% 5-star feedback, the vast majority of customers enjoy a very positive experience. If a customer refuses the regraded price we offer to send their device back within 24 hours at our expense. Which we did on this occasion at our expense.

When a customer requests their devices to be returned, our business loses money. We cover the costs to get your device shipped to us, tested, and shipped back if asked too. Its in our best interest to be open, honest and fair throughout the whole process so we all sales are successful and we have a device to refurbish and resell.

If you take some time to read through our feedback, 95% of customers have an excellent experience, even when sales don't go through. hats because we are a totally transparent business, which is unique in this industry.

I hope this reply has given you some clarity and i can only apologise that on this occasion the sale if your device didn't go how you would have liked. I do hope you will give us another try sometime in the future and good luck selling your device through other avenues.

Matt

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