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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fais has been amazing I dealt with the company over Christmas for a pc for my son and they delivered, they called to tell me the one I ordered wasn’t up to their standards and wouldn’t send it so gave... Voir plus

Noté 5 sur 5 étoiles

Our niece had her laptop screen broken and it black out. Within a day, our technicians at Pro Tech IT was able to replace the screen and had the laptop working up to its original standard. The techni... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’ve had a fantastic experience with ProTech! This was our third time buying laptops from them, and as always, they were incredibly nice and helpful. Their customer service is top-notch, and they’ve... Voir plus

Noté 5 sur 5 étoiles

I needed a laptop for my son to use at school. I came across Protech and found that they had an awesome range of laptops ranging from small tablet style ones to gaming machines. Many of these are not... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'informatique
  2. Magasin de téléphonie mobile
  3. Service de réparation d'ordinateurs
  4. Grossiste en ordinateur
  5. Atelier de réparation de téléphones mobiles
  6. Magasin d'ordinateurs d'occasion

Écrit par l'entreprise

At ProTech IT Solutions, we’re committed to providing high-quality refurbished and new technology, all while promoting sustainability in the tech industry. Based in Ravenhall, Melbourne, we specialize in expertly refurbishing laptops, smartphones, Computers and a wide range of electronic devices. Our team works diligently to restore and upgrade pre-owned equipment to meet Australian standards, ensuring it performs like new. All our products are provided with 6 months warranty for your peace of mind. By giving old devices a second life, we not only help reduce e-waste, but we also make reliable, affordable technology accessible to everyone. Whether you're a business looking for cost-effective tech solutions or an individual searching for an eco-friendly upgrade, we’ve got you covered – and we serve customers Australia-wide. Our mission goes beyond just selling products; we’re dedicated to fostering a circular economy in the tech industry. At ProTech IT Solutions, we believe in making technology sustainable and affordable for all. Join us in our journey....


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

89 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing team at ProTech IT Solutions

Fais has been amazing I dealt with the company over Christmas for a pc for my son and they delivered, they called to tell me the one I ordered wasn’t up to their standards and wouldn’t send it so gave me an upgrade instead. Then it arrived just in time for Christmas. I then emailed at the start of April on the hunt for a pc for my daughter. Again Fais and the team were fantastic knew I had specific specs I wanted. When I found one that was in stock it was over my budget however I was offered it with a discount to hopefully be able to get it, unfortunately I couldn’t do split payment with the discount so Fais came up with another solution which I was more then happy to do even though it ment paying the full price. Fais was amazing and I wanted to only purchase through him. So even with all my back and forth and not being certain Fais never made me feel bad and was perfect. If I needed another pc I’d definitely be coming back to ProTech IT Solutions! Thank you again Fais it was a pleasure

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Thanks for yourfollow-up

Thanks for yourfollow-up. It is pleasing in today's world that your business is prepared to follow up your sales. In your business of refurbished computers, it is understandable that minor glitches can occur.

I have been impressed with your preparedness to fix these glitches. I will be recommending your business to others looking for an economy computer because of your excellent after sales support.

Thank you for all of that!

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Good Laptop

The laptop I ordered was exactly as described and works great. The only thing is i didn't realize the laptop had cash convertors stickers on the laptop and charger.

10 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Simply the best

I have used ProTech IT Solutions a few times now and each and every time the guys have gone over and above to make sure my every need is met. I will not be shopping anywhere else for my IT needs. 100% recommend

27 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

IT business that cares!

I had initially purchased a Lenovo ThinkPad t14s laptop from Protech IT Solutions for about $800. The following day I had a call from them saying that all they had left of the t14s' were B-grade models and they weren't particularly happy selling them due to aesthetic damage. I was offered two alternatives or a refund, and took one of the alternatives, which ended up being more expensive than my original purchase, at no cost to myself. I just wanna commend these guys for fantastic, prompt communication, a helpful attitude, and for helping me find a suitable option when my original choice was unavailable! This is the sort of business that I will absolutely come back to in the future.

9 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Support and Great Services

I bought Surface Studio from Pro Tech 30 Jun and Delivered on 2 July.

Initially the laptop having the software setup issues, (maybe new to Surface Latip Model) we have highlighted the issue to the Pro Tech, they are responded fast, esponsive and managed resolve our setup issues.

Appreciate and Thanks Pro Tech.

3 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

A happy customer!

Fass and his team team have consistently provided safe and friendly service with products that are great value. I’m a happy customer! 😇

21 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service and Great Products!

I recently purchased two Apple MacBooks for my daughters from ProTech IT, and the entire experience was smooth and stress-free. The staff were knowledgeable, patient, and genuinely helpful in guiding me to the right models for their needs.

They offered competitive pricing, and the service felt very personal — not something you always get when buying tech. The MacBooks were ready to go and my daughters couldn’t be happier.

They also gave me cash for my old laptops to use towards the new laptops!

Highly recommend ProTech IT for anyone looking for quality products and exceptional customer care. Will definitely be back!

14 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

10 out of 10

These guys are every bit as good as the reviews say. I wouldn't hesitate to recommend them. They're easy to deal with, promptly reply to queries and go out of their way to ensure you're satisfied with your purchase.

14 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent IT Services and Support

I had a fantastic experience with ProTech IT Solutions! Their team is highly professional, responsive, and knowledgeable. They provide reliable IT support and go above and beyond to ensure smooth operations. Highly recommended for businesses looking for quality IT solutions!

18 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Consistently Excellent Service and Great Prices!

We’ve had a fantastic experience with ProTech! This was our third time buying laptops from them, and as always, they were incredibly nice and helpful. Their customer service is top-notch, and they’ve consistently offered us great prices. Over the years, we’ve purchased two laptops before, and this time was no different – the quality and support are excellent. Thank you for always taking such good care of us. Highly recommended!

24 décembre 2024
Avis spontané

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