ProTech IT Solutions Avis 

95
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered two laptops online, the same model. The store manager Fais called me to say he wasn’t happy with the quality of the laptops he had on stock of what I had ordered, so he offered 2 of another... Voir plus

Noté 5 sur 5 étoiles

I came to ProTech looking for a laptop for my tafe work and showed then a particular model i was looking for and they recommended a better laptop and price matched it. The laptop showed up a few day l... Voir plus

Noté 1 sur 5 étoiles

Misleading customers by having instock on website and also on Facebook ads. Once instore they attempt to sell you a computer that isn't what you went for . 2 trips to store and both times laptop no... Voir plus

Noté 5 sur 5 étoiles

Our niece had her laptop screen broken and it black out. Within a day, our technicians at Pro Tech IT was able to replace the screen and had the laptop working up to its original standard. The techni... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'informatique
  2. Magasin de téléphonie mobile
  3. Service de réparation d'ordinateurs
  4. Grossiste en ordinateur
  5. Atelier de réparation de téléphones mobiles
  6. Magasin d'ordinateurs d'occasion

Écrit par l'entreprise

At ProTech IT Solutions, we’re committed to providing high-quality refurbished and new technology, all while promoting sustainability in the tech industry. Based in Ravenhall, Melbourne, we specialize in expertly refurbishing laptops, smartphones, Computers and a wide range of electronic devices. Our team works diligently to restore and upgrade pre-owned equipment to meet Australian standards, ensuring it performs like new. All our products are provided with 6 months warranty for your peace of mind. By giving old devices a second life, we not only help reduce e-waste, but we also make reliable, affordable technology accessible to everyone. Whether you're a business looking for cost-effective tech solutions or an individual searching for an eco-friendly upgrade, we’ve got you covered – and we serve customers Australia-wide. Our mission goes beyond just selling products; we’re dedicated to fostering a circular economy in the tech industry. At ProTech IT Solutions, we believe in making technology sustainable and affordable for all. Join us in our journey....


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

95 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(95)

15 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Overall merchant seller provided very…

Overall merchant seller provided very good customer service and great condition of the products I purchased.

13 juin 2024
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Réponse de ProTech IT Solutions

Thank you for taking time to share your valuable review Rigo. We are so grateful that you are happy with your devices purchased from us. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team

Noté 5 sur 5 étoiles

Great experience

Great experience, kind regards to the team and no improvements at all.

10 juin 2024
Avis spontané
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Réponse de ProTech IT Solutions

Thank you for taking time to share your valuable review Cade. We are so grateful that you are happy with your devices purchased from us. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team

Noté 5 sur 5 étoiles

I am very pleased with products I…

I am very pleased with products I purchased from ProTech IT . Team had been very much supportive in finding right device and providing amazing deals and discounts on products I purchased. Thank You.

13 juin 2024
Avis spontané
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Réponse de ProTech IT Solutions

Thank you for taking time to share your valuable review SA. We are so grateful that you are happy with your devices purchased from us. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team

Noté 5 sur 5 étoiles

The Laptop worked perfectly

The Laptop worked perfectly, like new! Postage was fast. All good !

20 mai 2024
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Réponse de ProTech IT Solutions

Thank you for taking time to share your valuable review Wayne. We are so grateful that you are happy with your laptop purchased from us. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team

Noté 5 sur 5 étoiles

Needed assistance with a solution for our business

Needed assistance with a solution for our business. The advice and service was A1. Would definitely recommend.

16 mai 2024
Avis spontané
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Réponse de ProTech IT Solutions

Thank you for taking time to share your valuable review Tim. We are so grateful that you are happy with your devices purchased from us. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team

Noté 5 sur 5 étoiles

I have recently visited pro IT…

I have recently visited pro IT solutions, fahad has been really helpful and accommodating. My friend and I bought our gadgets with the sense of security. Thanks for the hospitality.

10 mai 2024
Avis spontané
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Réponse de ProTech IT Solutions

Thank you for taking time to share your valuable review Adnan. We are so grateful that you are happy with your devices purchased from us. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team

Noté 5 sur 5 étoiles

10/10

Faisal from Pro Tech is truly professional in his field, he has never let me down on any of my iMac issues I had. He is very knowledgeable and explains things in lemans terms and definitely value for money.
He even brought my iMac as I’m using a laptop for my line of work now.
I always use Pro Tech for any computer issues I experience and sent many of my friends & family to use their services as well.
I always support local businesses and glad these guys are local.
Keep up the good work!

18 avril 2024
Avis spontané
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Réponse de ProTech IT Solutions

Thank you for taking time to share your valuable review Michael. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team

Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience. Really honest, loyal boys and so friendly and courteous.

2 mai 2024
Avis spontané
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Réponse de ProTech IT Solutions

Thank you for taking time to share your valuable review Lucy & Frankie. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team

Noté 5 sur 5 étoiles

Consumer needs

Well, I ordered a Macbook mid 2011 online and by the time I picked it up he asked me “what will you use it for” so I said for school stuff. Apparently since it’s a very old one it won’t do, he recommended me early 2014 which I can use Microsoft 365 on. Now, oh boy, I’m really liking this. Thing is, they don’t just “sell” gadgets. They look outside the box and identify the needs of their consumers (I got the Macbook for a good price!) Rating it 12 out of 10! Store recommended!

25 avril 2024
Avis spontané
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Réponse de ProTech IT Solutions

Thank you for taking time to share your valuable review Ron. We are so grateful that you are happy with your Macbook Laptop. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team

Noté 5 sur 5 étoiles

Amazing customer service that meets…

Amazing customer service that meets your needs. They are very patient and try their best to meet your needs. 100% recommend them for your IT needs.

24 avril 2024
Avis spontané
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Réponse de ProTech IT Solutions

Thank you for taking time to share your valuable review Ahmad. We are so grateful that you are happy with your Microsoft Surface Book Laptop. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team

Noté 5 sur 5 étoiles

10/10

These guys were really great, helped me pick a Mac out that I'll be using at uni! Gave a good price as well. My Mac is basically brand new and i'm really happy with it and the service! Also delivery is very fast.

19 avril 2024
Avis spontané
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Réponse de ProTech IT Solutions

Thank you for taking time to share your valuable review Ruby. We are so grateful that you are happy with your Macbook laptop. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team

Noté 5 sur 5 étoiles

Value for money service

Quick service, practical recommendations, reasonably priced

24 avril 2024
Avis spontané
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Réponse de ProTech IT Solutions

Thank You Helen. We hope you enjoy your Hp laptop now! Thanks

Noté 5 sur 5 étoiles

Prompt service

Parcel arrived promptly and in excellent condition. All I had to do what log in with my Apple ID and I was up and running in no time

11 mars 2024
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Réponse de ProTech IT Solutions

Thank you so much for your review Caroline. It was our pleasure serving you! We are stoked you are happy with your purchase. Enjoy your new Apple ipad.
Kind Regards, Team ProTech

Noté 5 sur 5 étoiles

My old MacBook Air display corrupted

My old MacBook Air display packed up.Could not afford a new one.Searched on line and came across these guys. They had good reviews but was not sure. They were a long way from where I lived but I decided to give it a shot..Got there and spoke with Joe.
He offered me a used Macbook at a good price. I brought it on condition that he transfer all my files over as I'm nearly 80 and clueless. All I can say is that I'm glad I chose these guys. Picked up the Mac few days later this time I met Faisal. You could not find a more helpful and honest bussiness.They are busy so dont expect the phone to be answered..just pop around and see them.Thanks guys. I Highly recommend them. Tony T (Preston)

15 janvier 2024
Avis spontané
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Réponse de ProTech IT Solutions

Thank you so much for your review Tony. It was our pleasure serving you! We are stoked you are happy with your purchase. Enjoy your new MacBook laptop.
Kind Regards, Team ProTech

Noté 5 sur 5 étoiles

Customer service was great

Customer service was great. They helped me with a good laptop.
Great service, very happy to support this local business.

27 janvier 2024
Avis spontané
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Réponse de ProTech IT Solutions

Thank you so much for your review. It was our pleasure serving you! We are stoked you are happy with your purchase. Enjoy your laptop.
Kind Regards, Team ProTech

Noté 5 sur 5 étoiles

Amazing Service

Joe and Fady are great! Amazing customer service and fantastic open and honest communication.
I would highly recommend ProTech.
I will definitely be back!

4 février 2024
Avis spontané
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Réponse de ProTech IT Solutions

Thank you so much for your review Tram. It was our pleasure serving you! We are stoked you are happy with your purchase.
Kind Regards, Team ProTech

Noté 5 sur 5 étoiles

Reliable

Reliable, honest and prompt with service. Great customer care too. Never been disappointed in both times I have come to them for purchase of products and for repairs.

26 janvier 2024
Avis spontané
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Réponse de ProTech IT Solutions

Thank you so much for your review Chiemerie. It was our pleasure serving you! We are stoked you are happy with your purchase.
Kind Regards, Team ProTech

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