I ordered two laptops online, the same model. The store manager Fais called me to say he wasn’t happy with the quality of the laptops he had on stock of what I had ordered, so he offered 2 of another... Voir plus
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I came to ProTech looking for a laptop for my tafe work and showed then a particular model i was looking for and they recommended a better laptop and price matched it. The laptop showed up a few day l... Voir plus
Misleading customers by having instock on website and also on Facebook ads. Once instore they attempt to sell you a computer that isn't what you went for . 2 trips to store and both times laptop no... Voir plus
Our niece had her laptop screen broken and it black out. Within a day, our technicians at Pro Tech IT was able to replace the screen and had the laptop working up to its original standard. The techni... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'informatique
- Magasin de téléphonie mobile
- Service de réparation d'ordinateurs
- Grossiste en ordinateur
- Atelier de réparation de téléphones mobiles
- Magasin d'ordinateurs d'occasion
Écrit par l'entreprise
At ProTech IT Solutions, we’re committed to providing high-quality refurbished and new technology, all while promoting sustainability in the tech industry. Based in Ravenhall, Melbourne, we specialize in expertly refurbishing laptops, smartphones, Computers and a wide range of electronic devices. Our team works diligently to restore and upgrade pre-owned equipment to meet Australian standards, ensuring it performs like new. All our products are provided with 6 months warranty for your peace of mind. By giving old devices a second life, we not only help reduce e-waste, but we also make reliable, affordable technology accessible to everyone. Whether you're a business looking for cost-effective tech solutions or an individual searching for an eco-friendly upgrade, we’ve got you covered – and we serve customers Australia-wide. Our mission goes beyond just selling products; we’re dedicated to fostering a circular economy in the tech industry. At ProTech IT Solutions, we believe in making technology sustainable and affordable for all. Join us in our journey....
Coordonnées de contact
1/80-82 Rebecca Drive, 3023, Ravenhall, Australie
- 0393612803
- Info@protechintl.com.au
- protechintl.com.au
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Overall merchant seller provided very…
Overall merchant seller provided very good customer service and great condition of the products I purchased.

Réponse de ProTech IT Solutions
Great experience
Great experience, kind regards to the team and no improvements at all.

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I am very pleased with products I…
I am very pleased with products I purchased from ProTech IT . Team had been very much supportive in finding right device and providing amazing deals and discounts on products I purchased. Thank You.

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The Laptop worked perfectly
The Laptop worked perfectly, like new! Postage was fast. All good !

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Needed assistance with a solution for our business
Needed assistance with a solution for our business. The advice and service was A1. Would definitely recommend.

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I have recently visited pro IT…
I have recently visited pro IT solutions, fahad has been really helpful and accommodating. My friend and I bought our gadgets with the sense of security. Thanks for the hospitality.

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10/10
Faisal from Pro Tech is truly professional in his field, he has never let me down on any of my iMac issues I had. He is very knowledgeable and explains things in lemans terms and definitely value for money.
He even brought my iMac as I’m using a laptop for my line of work now.
I always use Pro Tech for any computer issues I experience and sent many of my friends & family to use their services as well.
I always support local businesses and glad these guys are local.
Keep up the good work!

Réponse de ProTech IT Solutions
Fantastic experience
Fantastic experience. Really honest, loyal boys and so friendly and courteous.

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Consumer needs
Well, I ordered a Macbook mid 2011 online and by the time I picked it up he asked me “what will you use it for” so I said for school stuff. Apparently since it’s a very old one it won’t do, he recommended me early 2014 which I can use Microsoft 365 on. Now, oh boy, I’m really liking this. Thing is, they don’t just “sell” gadgets. They look outside the box and identify the needs of their consumers (I got the Macbook for a good price!) Rating it 12 out of 10! Store recommended!

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Amazing customer service that meets…
Amazing customer service that meets your needs. They are very patient and try their best to meet your needs. 100% recommend them for your IT needs.

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10/10
These guys were really great, helped me pick a Mac out that I'll be using at uni! Gave a good price as well. My Mac is basically brand new and i'm really happy with it and the service! Also delivery is very fast.

Réponse de ProTech IT Solutions
Great service and customer service.
Great service and customer service.
Also, available in emergency ✨
Value for money service
Quick service, practical recommendations, reasonably priced

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Prompt service
Parcel arrived promptly and in excellent condition. All I had to do what log in with my Apple ID and I was up and running in no time

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My old MacBook Air display corrupted
My old MacBook Air display packed up.Could not afford a new one.Searched on line and came across these guys. They had good reviews but was not sure. They were a long way from where I lived but I decided to give it a shot..Got there and spoke with Joe.
He offered me a used Macbook at a good price. I brought it on condition that he transfer all my files over as I'm nearly 80 and clueless. All I can say is that I'm glad I chose these guys. Picked up the Mac few days later this time I met Faisal. You could not find a more helpful and honest bussiness.They are busy so dont expect the phone to be answered..just pop around and see them.Thanks guys. I Highly recommend them. Tony T (Preston)

Réponse de ProTech IT Solutions
Customer service was great
Customer service was great. They helped me with a good laptop.
Great service, very happy to support this local business.

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Amazing Service
Joe and Fady are great! Amazing customer service and fantastic open and honest communication.
I would highly recommend ProTech.
I will definitely be back!

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Reliable
Reliable, honest and prompt with service. Great customer care too. Never been disappointed in both times I have come to them for purchase of products and for repairs.

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