Punkcases Avis 

Still waiting for the phone case to arrive supposedly a UK site but tracking suggests it coming from Brooklyn NY a very dishonest company.

Ordered 2 weeks ago. Being a .co.uk website thought it would be a standard few days for delivery. DHL tracking shows it's coming from the US and still in the US at the time of writing. I contacted them and they said it could take 2 to 6 weeks to arrive .. I'll probably get one off Temu faster. Phone without a case all this time. Don't bother

I purchased the s25 ultra vase a while ago. It took around 2 weeks to come as i went for the cheapest delivery I already new they was in NY. I have bought several cases allready. The product is brilliant other than the fingerprint dont work very well and also the wireless chargjng is a bit hit and miss. If you want a case for everyday use then punk case is not for you . I use it when i am fishing and have a another case that I use when not fishing. I think alot of these 1 star reviews are not fair. They are not scammers. Their cases are very well made and do exactly as they say they do. Unfortunately with cases of this type certain phone functions will not work 100 percent. Volume being one. The comment that I found most ridiculous was the one about the phone lens cover was getting dirty quicker and having to clean it more. That's just common sense lol. So if your thinking of ordering one bear in mind what I have said and if your cool with that then.you wont be disappointed.

I ordered a £28 iPhone case order no UK114264, around the 15th of Feb which I still haven’t received. I have sent an email & contacted them on their website with no reply. Don’t buy from this company

1,Phone case defective and very expensive paid £48 for same product that is only £15 elsewhere,

2,wrong product sent solar power bank doesn't support wireless charging again very over priced merchandise
3,emails are not responded , no customer service, very bad company

I put the case on my phone following the instructions given and the screen protector is about 3mm from my screen. I have to hammer my thumbs to be able to even touch the screen. Can't use the phone properly like this. Also, the sound quality on calls is now very poor due to the case.
I wrote them three emails since receiving the case and they got back to me on the 6th and ignored my entire email and said i should receive my case soon because of international shipping... I have the case, and it doesn't work!

DO NOT USE THIS COMPANY! You'd be better off buying something cheap from China as this is probably what they are selling at a crazy price!!!

I wish I had read the reviews before I ordered. Firstly being that the website is a .co.uk domain I was given the impression it was being despatched from within the UK, when in fact it came from USA. Secondly, when my order actually arrived, it was incorrect. Case is exceptionally cheap feeling, was the wrong colour and without a screen protector. When I emailed support, I was ignored initially, then sent an automated reply which was completely unrelated to my query and then I was ignored again. So I am left feeling completely scammed. Don’t order from this company, it’s not worth it.

I have tried to return the S25 ultra case as it took too long to arrive. Punkcase UK have replied to only one of my six emails asking for the order number UK114208 that was in the email. If I knew the case was being sent from USA and not the UK, I would not have ordered it. The name is misleading, customer service appalling I am still waiting for a reply

Wish I had read the reviews before purchasing..delivery was fine...case terrible for Samsung 23 ultra...not fit for purpose...have now ordered a new case from another company...very disappointing...

Have ordered previously and phone case was brilliant. Placed an order 8th Feb, money left account but no confirmation. Absolutely no contact via customer service, bank now trying to retrieve payment. Advise to avoid

Wrong case sent out, they say,uk site first class delivery, the case comes from New York in America, they say military grade, small soldiers are more military grade than this case, then I was informed it was lost in transit, then I got offered 10% off the price, then it arrived nearly 2.5 weeks after ordered, then they offer me 25% off whitch would have covered the case i bought to protect my phone, they said allow 5/10 days for the refund, I am still waiting. PLEASE PLEASE KEEP AWAY FROM PUNKCASE, I am now going through trading standards for full refund of this case that I think is worth £5,99 not dust or water proof.

Avoid this company if you live in the UK. It might not even come and if it does, it takes 6 weeks with no tracking information. They advertise as if they are based out of the UK which will mislead people.

Samsung S25 Ultra case. Excellent product at an affordable price, completed by an extremely prompt delivery. Thanks PunkCase! 🥳

My honest view is that this company is adding 'UK' to its name to decieve people.

They are based in America so delivery times are slow. I did receive an item that had no resemblance to my order.

I wish I had read the reviews first and actually think I got off lightly as only lost £20 🥺.

Please avoid this company.

Scam company. Please don't make the mistake I did by ordering from them. They are not based in UK and the website misleads you to think they are. They will take your money then say the product you ordered is not in stock even though it clearly says in stock when you pay for it. I have written 4 messages to punkcase now asking to cancel the order because they don't have it in stock. Even if they eventually do get them restocked, the item then has to be shipped from America. It could be months before you get anything. Punkcase have completely ignored my messages asking to cancel the order.

Bought my first punkcase back in 2019/20 lasted until may this year but eventually the front clear just wore out a fantastic product. Ordered a replacement in June, wrong colour arrived could not hear anything unless on speaker and then I noticed the camera cover part came off. Attempted to contact them via email on several occations wuth no response so went on FB 3 times and got a short "they will get back to you" on each attempt, no further contact from them I guess they are in serious finacial problems if not already gone bust. What a shame after the first case was epic. Steer clear of Punkcase they are finished!

Product never arrived, won’t respond to emails. Seems this is standard for them according to trust pilot. I wish I looked here first!

Crap case, worked fine for a week or so then wouldn't charge properly. Tried to contact and auto responses only. DO NOT WASTE YOUR MONEY purchasing, total scammers.

Poses as a legitimate UK site but charges high prices for cases and either doesn't send it or sends the wrong product out, then ignores your messages when you contact them. Extremely unprofessional and needs reporting to trading standards and watchdog!!! They should be shut down, how is this even legal????

Scam company. Ordered case but don't received.