Purdue University Avis 

I participated in the Applied Generative AI Specialization, a program marketed under the Purdue University Online name but operated by Simplilearn. Like many learners, I trusted Purdue’s reputation for quality and integrity, assuming that the program would meet the standards of a leading U.S. university. Unfortunately, the experience revealed serious gaps in oversight and responsibility.
The program itself lacked structure, depth, and academic rigor. Classes often failed to cover core topics, instructors skipped key lessons and exercises, and there was virtually no hands-on practice or technical demonstration. The sessions lacked consistency and engagement, and many of us felt that the teaching approach was improvised rather than planned. The support system that Simplilearn promised through Slack was ineffective, with questions routinely ignored and students left without feedback or assistance.
When several of us raised concerns about these issues, Simplilearn’s reaction was not to address them but to remove us from the course. I was unilaterally withdrawn from the program and issued a full refund, even though I never asked for one and repeatedly confirmed my desire to complete the certification. Another learner, who had already paid in full and only asked for improved teaching quality, was also removed without consent. These actions contradict Simplilearn’s own contractual language, which allows termination only for breach, misconduct, or non-payment — none of which applied to either of us.
What concerns me most is Purdue’s role in this partnership. I contacted Purdue University representatives directly, expecting that a program carrying their name would be subject to academic oversight. Instead, I was told that because a refund had been issued, the matter was closed and there was nothing more to review. This explanation disregards the facts: the refund was neither requested nor authorized by me, and the outcome deprived learners of both educational and professional opportunities. The situation demonstrates a lack of governance over how Purdue’s brand is used and how third-party partners treat students once enrolled.
I believe Purdue has a responsibility to ensure that any program operating under its name meets genuine academic standards, provides consistent learner support, and protects students from arbitrary removal. By allowing partners to act independently and without accountability, Purdue risks eroding trust in its brand and misleading learners who expect a university-level education.
If anyone from Purdue, Simplilearn, or the public community has questions about this experience, I am ready to share all documentation and communication records to verify every statement. This is not a personal grievance — it is a call for transparency, accountability, and ethical conduct in online education partnerships. Students invest their time and trust in programs like these. That trust should never be taken lightly, and it should certainly never be violated in the way it was here.

They send me two emails a day if not more and have called me 6 times a day for the last three days. I initially contacted them not understanding that the amount of spam would be intolerable. I wasn't aware they would be using a bot system to generate their telemarketing calls, resulting in up to 10 contacts a day. I had to block three emails and 4 phones numbers. Once they determine they've been blocked, they use another area code to keep in contact so it's not possible to stop the spam. Always use a spam email and phone when reaching out for information.