Purevolts Avis 

From start to finish pure volts were great. Design and price was very competitive.

The what’s app group was very helpful and the install team couldn’t do enough for us.

Left my home neat and tidy.

We struggled with the export payment so they were kind enough to come out and help us.

So much so we are now having air conditioning from them.

Would 100% recommend pure volts!

We had a solar panel and battery system installed by Pure Volts and overall we're really pleased with where things have ended up.
The system itself is great. We ended up with a free upgrade to a Hanchu battery system in place of the originally planned Solis setup, which was a nice surprise. The install itself went smoothly with no delays, and the whole process from booking to completion was straightforward.
Where we did run into some frustration was aftercare. We had a small amount of damage to a ceiling during install, and getting this repaired took longer and more chasing than we'd have liked. We also had delays getting our export connection set up, which held things up for longer than expected. Pure Volts did compensate us fairly for the export we lost out on during that time, though the process to get that sorted was a bit slower than ideal too.
To their credit, once we raised these issues directly, Pure Volts acknowledged where the aftercare had fallen short and things have since been resolved. We appreciated that response.
Since everything's been up and running, we've had no complaints. During the recent heatwaves we've been earning around £10 to £12 a week just from export, on top of not paying for electricity at all. Genuinely happy with the system and glad we made the switch.

Overall an excellent service from Purevolts. They provided a competitive quote for a solution designed for my needs. Scaffolding was erected by Red Fox who made swift work of their task, the following day the electricians arrived and set yo work straight away. The solar panels arrived ed and the guys were super efficient fitting them and the whole thing was finished just after lunch. All the guys were very personable and extremely respectful. I would highly recommend them for your solar journey!

I did a lot of research and followed up on a few recommendations. Purevolts are an excellent company. From the initial discussion to the fitting and tidying up they were brilliant. No hard sell. Great honest advice. Easy communication. I whole heartily recommended them. It helps that all the aspects (electrical, scaffolding and fitting) of the job are under one roof.

Have been up and running since 19 June so far all is working great had good service from the scaffolding lads all the way through to the solar panel lads and the election would recommend 👍

Met with Laurence and discussed solar. From start to finish had a great experience. The lads who fitted the solars were professional and made sure everything was clean and tidy when they left. Highly recommend. Thank you team you are the best.

Absolutely great company. Install was great and to a very high standard. Highly recommended.

Excellent service from start to finish. The team was friendly, professional, and did a fantastic job installing my solar panels. The work was completed efficiently, everything was left clean and tidy, and the whole process was straightforward. I would definitely recommend them.

Purevolts did a great job with my solar…
Purevolts did a great job with my solar installation. There were a few minor issues during the process, but they were resolved quickly and professionally. The team was responsive, kept me informed, and made sure everything was working properly. Overall, I’m happy with the service and would recommend them.

Lawrence and his team were next level from initial enquiry to completion.

They listened to how my family live in the home and what we would like to achieve and created us our bespoke system. Faultless install and delivers exactly what they predicted.

The customer care from Lawrence is something I have never experienced before. His strive for the perfect customer journey and staff happiness is relentless.

Have you ever had professionals in your home where you get your own WhatsApp group with their team, who will reply to any questions? Well with Purevolts you do!

Purevolts is a big enough company to deal with any size job, but small enough to care. And they really do. Massive love for Lawrence and Purevolts. X

I was passing and called into there industrial unit after seeing an advert on line. Was made most welcome and shown a demonstration of a system. I ordered there and then. I was kept updated by Emma on my progression leading up to installing my panels and battery. The team turned up on time and professional and installed them to my satisfaction. Emma was then back in touch to provide me with the information to connect up to my preferred supplier. I found this company very good to work with and explained everything clearly. (Im in my 70s) highly recommend

PureVolts installed a system for me a couple of weeks ago, and the whole process from start to finish has been great!
Really friendly team and the WhatsApp group created from the outset for communications has been brilliant.
I’m almost 2 weeks in now and have seen a massive decrease in the electricity I pull from the grid - now 94% off peak for what I do pull too :)
I’d happily recommend PureVolts to my family and friends……. great service, great products, great team and all at a great price!

Extremely quick and efficient. Advise around the system is fantastic but when the app was explained after fitting a little more knowledge would have been good. Very quick to supply and fit. Great company and after care great helping with letters and certificates to enable export tariffs.

Could not be happier with our solar install. The company was recommended by a work colleague as his solar installation was great. We have had great service, discussed the process and any questions I had were answered promptly. They even removed an old solar system panel once it was disconnected.
Since the installation we have been 100% off grid for our electrical supply

Very professional service

Just recently had solar installed by Purevolts and it has been 5* from start to finish.
I had several quotes and Purevolts were by far the best. Went for a 26 panel system with 2 sigenergy 10kw batteries and 12kw inverter . They were at least 15% cheaper than any other quote I received.
There was no pressure to order or hard sell.
Purevolts keep everything in house, scaffolders, roofers and electricians all working in perfect harmony.
There was around a 6 week wait from when I placed the order (with deposit) to the install day.
During this time Purevolts did the G99 request to get the export limit from the grid, they also set up a WhatsApp group to keep you updated with everything.
The week of the install, the scaffolders came to put this up, great team (Red Fox Scaffolding). Following morning around 8am the roofers and electrician arrived.
By the end of the day 26 panels were installed, commissioned and making power! Everything left nice and tidy and the electrician Ben explained how the system worked. This is not a cheap price and then a poor quality install, it is a premium system, with matching install.

The Sig Energy system is the leading gear to have and it works great. You can set the app to run with their AI, and once you get your export tariff set up and cheap night time imports set up it will run automatically to maximise your returns on any excess solar.
Been running now perfectly for around a month and I will be making back a fair amount with the export tariff.
Contacted Laurence about potentially adding some extras to the system (another battery and gateway) and he’s clear and honest with his prices. Decided to wait a while and see how the system performs in the winter.
I can’t see how anyone could have a bad word to say about Purevolts.
I’d recommend them to anyone. Already sent a fe referrals to them, and neighbours all want solar too.

If you are after solar, and want a company you can 100% trust, use Purevolts!

Purevolts were recommended to me after a quality install at my brothers property.

We had a 14 panel + 10kw Hanchu inverter/battery system installed this week. PureVolts gave us a great price and the communication throughout has been first class! Kudos to Emma for that!

The install itself is awesome, Ben the electrician is a true gentleman and master of his trade! Everything is so neat and tidy, we were asked throughout the process what our preferences were but received solid advice on potential improvements.

The most important question- would I recommend purevolts? Absolutely, without a doubt!

UPDATE 03/07 - had an issue getting my car to charge today, the support team on WhatsApp couldn't have been more helpful - checked a few things and then insisted that I called podpoint who updated my settings over the phone and all good again. I see other reviews saying that after-install support wasn't great but my experience was the opposite! Thanks PureVolts!

From start to install they have been 5* service. Initial enquiry sent and quoted within a few hours. Many other firms reached out to took weeks to come back, if at all!
After going over two proposals from them we proceeded with the Eco Flow setup.
Install schedule and date brought forwards which was great news too.

Sadly due to AI tools we was only able to fit 8 panels on our "owned" section of the roofing. But, like any good company Alex rang to explain this and reduced the pricing accordingly.

Josh, Josh and Charlie was great guys and could tell work well together. Fitted in great time and proceeded to clear the area of any rubbish after. Once the scaffolding is gone you wouldn't have know they had been there. That's the kinda tradies like to see.

System is working perfect and would highly recommend to anyone searching for Solar / Storage to reach out to them. Appreciate the guys are local to my area, but they took the job and done it perfectly.

Very happy and love watching the ECO flow app!

Sadly poor service.

When they came round they pushed for a quick install date yet cancelled it at short notice. They then said the next date was two months away but they would try and fit me in sooner. When I enquired if there was any progress they ignored the message until I started calling. Their approach was the officious - telling me I was wrong to be unhappy with their service. They even told me to have a period of reflection as 150 positive review show I was wrong.

Looking into the matter I have concerns about their credibility. For instance their web site claims to have helped “thousands of homes and businesses” yet later claim to have done 650 installations. Similarly they state 15 years experience yet they were founded in 2022! Their filed accounts show quite how small this company is.

Anyway they were cheap - talked a good story but couldn’t deliver.

We had pure volts install our solar panels.
On the day we were told we could not have the 14 panels we ordered only 12 when questions we were then able to have the 14
The installer broke 3 roof tiles and I had to go onto the site and ask for more.
The electrician put the cable down the back of the drainpipe tied to the the drain pipe and not properly fixed to the wall as it should be. Then drilling from the inside out blowing yo face work off the bricks. Filling the mess with a load of clear mastic which looked a terrible mess being a new build house.
Approximately waiting and sending WhatsApp messages for 3 months for someone to come out to look and fix. Poor job done on the repair with him said it's the best he could do.
Having discussion about the whole job via WhatsApp with pure volts we get no response. We are now considering getting the work by all parties checked by an engineer to make sure we are safe in our house. This is how this company has made us feel. As we were told pay cheap get cheap but I consider 10 thousand pounds not cheap.
We have been left very disappointed.
Anyone considering this company come here and see the work . We are based in Derbyshire.