Purevolts Avis 

100% happy with my installation, now been operational for a month with zero issues. Highly recommend this company.

*I have in no way been paid for this review*

I spent a lot of time reading up and getting (over 30) quotes from companies large and small throughout the UK. These ranged massively! With larger 'big name' companies including my existing energy supplier being more 2-3x more expensive for often inferior kit.

I went with Pure Volts because:
1) They have all the certificates and accreditations that you are told to look for such as: MCS, NAPIT, RECC, IWA
2) Their pricing is EXTREMELY competitive and their customer reviews are really high.
3) They include a 5 year workmanship warranty
4) They take care of the G98/99 applications for permission to connect to the grid
5) It's really easy and quick to talk to them, they mainly use whatsapp which is really handy for uploading photos or getting hold of the person you need.

I went back and forth a few times changing the specification which wasn't a problem and received updated designs very quickly via their online portal.

Agreed on spec and price, paid a deposit online and a date for install was set.

Unfortunately a giant orange manchild messed up global shipping around this time so some of the products were no longer available. I was given other equipment options or could delay the install if i preferred. I decided not to delay and went with the new spec (which was actually better than what I had paid for, without any additional charge - how many companies would do that!?)

The team from Pure Volts who came to install were all very friendly and professional. The install is very tidy and works exactly as it should.
The electrician took plenty of time to explain how everything works and set me up on the Fox ESS app so that I can monitor everything, setup schedules or connect to Octopus smart tariffs etc.

Since install I have not paid a penny for electricity (other than standing charge) and am exporting 2-3x my daily usage to the grid which will mean a credit on my account for any imported electricity needed on dark winter days. We have an air source heat pump so quite heavy usage of around 7,000kWH per year.

The aiko panels look really smart in all black and shed dust/bird poo really well when it rains which I was a bit concerned about being in a coastal location. I am very surprised (and pleased!) at how efficient they are even on slightly cloudy days, with an East/West roof, they produce near their max capacity. I am looking forward to full summer sun!

The Fox batteries and inverter are all tidily installed in the garage, are silent and don't get hot. The app is very easy to use and has plenty of options to customise how it operates.

We are located in Torbay, Devon and would be very happy for any interested customers to come and have a look/chat.

PureVolts installed Hanchu Batteries & Inverter last October. At the end of February one of the batteries went faulty.
I was chasing them up almost every other day about warranty replacement. It came across, that if I didn’t chase, nothing was done. So I left it for a week - nothing. I then sent an email a week ago asking for the installation to be removed & refunded under consumer rights. No reply, I have no idea what is happening. But I can’t, in good conscience, recommend them as after sales service appears to be none existent.

Purevolts were fantastic in my solar journey - I have no hesitation recommending them at all!

I got a good range of options in my quote, and during the whole initial meeting I could tell they were a caring and passionate team. Online quotes vary so wildly, and having Mark come and inspect the house really helped ground my expectations and save me from what would have been a huge disappointment with another company! They also showed me pictures of other installs they've done which really solidified their determination to provide excellence.

Emma kept me up to date throughout and answered any queries I had. They proactively applied for G99 planning before the install (from reading online forums, lots of companies do this after an install which can be problematic) which was very reassuring.

Scaffolding went up and came down as planned. The installers (Josh and Charlie) were fantastic. The electrical team led by Martin did a great job connecting the inverter and battery to the house. I'll definitely keep the parent company (Spot On Electrical) in mind if I need any future work doing.

I couldn't be happier with the whole experience and am very glad I went with Purevolts!

Superb! Just sat enjoying the free electricity in my syg energy batteries installed today , So glad I chose purevolts from at least 10 quotes I had .
I needed not worry about entrusting purevolts with such an investment of my solar instalation. from my quote and survey to a cold and rainy day in the northwest the whole process was carried out with precision and care, scaffolding was erected yesterday,equipment delivered this morning followed 10 minutes later by the roofing team, closely followed by the electricians. On with the job, without its challenges that did appear due to our positioning location choices. these lads were brilliant in providing solutions that we were happy with.
I cannot recommend highly enough!