Absolutely wonderful customer service. Despite my not being able to take a great picture of my cat, they managed to (yet again) produce a gorgeous portrait. This is my second time ordering from them... Voir plus
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Lisez les avis des autres
The portrait came out FANTASTIC! I had a photo of our late cat that didn’t quite meet guidelines, but the Purr and Mutt team made it happen anyway given the circumstances. My partner didn’t even fully... Voir plus
I recently gifted my terminally ill mother (dementia and ALS) a portrait of our late dog after she had requested a portrait of him to remember him by. The smile it brings to her face every day - despi... Voir plus
Order four portraits of our pampered babies, when we received the 1st proof we didn’t like one of the outfits that we had chosen. Purr & Mutt made the requested change very promptly to our delight. Ab... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Choose your favourite design, upload a photo and our artists will turn your pet into a piece of art fit for any gallery.
Coordonnées de contact
Wakefield, Royaume-Uni
- orders@purrandmutt.com
- purrandmutt.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Gigi's Portrait, a Xmas gift from family. …
A voucher for a portrait was a Xmas gift from our children and their spouses. I admit that didn't know if the outcome would be to our liking, however have to declare that we could not be happier and I thank Purr & Mutt for their patience and professionalism.
Much better than expected
I was dubious at what the quality would be like, and was worried about the time of delivery, but.....when we received the portrait it was perfect, well created and so fun. It was a mother's day present and she loves it. Delivery time was actually faster than expected. I would definitely use this service again.
Process & product amazing ❤️
Disappointed
Was excited to get it as a gift. Was so disappointed when I received my order, the photo was damaged and had dents due to poor delivery. The image it self was not what you advertise on your website. It was barely cartoonish, rather looked like a cheap photoshop job done.
Disappointed to say the least, not worth your money
Great product and service!
We saw Purr and Mutt's ad on Instagram and liked the look of the finished products and their pricing.
Uploading the images of our dog was simple and straightforward and we were excited to receive the preview of the artwork.
We requested a few changes to the image and these were quickly actioned at a charge of £4.99, which I felt was reasonable.
The finished portrait of our beautiful boy now hangs proudly above the mantelpiece and we couldn't be happier with it!
Thank you, Purr and Mutt :)
Please avoid and use my experience as a lesson
Avoid. Avoid. Avoid. Sent the wrong order (someone else's), massive breach of data protection - who knows who now has my personal details? Asked for a replacement item as soon as possible as error sending wrong item, still not received. Asked for a refund, told as per FAQ's?! That's new consumer law to me! My advice - spend with a competitor, not worth the hassle, loss of personal data, and I'll probably be disappointed with the quality once it arrives. Hey-ho lesson learned!

Réponse de Purr & Mutt
Fantastic service and great end…
Fantastic service and great end product.
Quick responses and attention to detail. Very happy with the picture of my brothers dog for his 60th birthday gift
Would definitely recommend
Pure joy! Created to perfection.
I recently gifted my terminally ill mother (dementia and ALS) a portrait of our late dog after she had requested a portrait of him to remember him by. The smile it brings to her face every day - despite her illness - makes each dark day a little easier. This is such a lovely, wholesome gift created with so much care and respect. Thank you for the memories you have given us, both of our beautiful angel Harley, and also the chance to see my mother smile.
Every step of the process was great
Every step of the process was great. I got to make sure the picture was perfect before delievery and I love it!!
Print arrived and there was a line that…
Print arrived and there was a line that wasnt visible on the original picture, we contacted customer service who then sent out the same print again. On the 3rd time we received the correct print. The print was for a present and arrived a month late not great service.

Réponse de Purr & Mutt
Quality art…
I like that the company sends a preview photo for you to look over and approve or request changes. I’m not a picky person by any means, but I did think the angle of my dogs head & neck was a little odd. So I made a request to change it. They did exactly what I asked with no hesitation! The art turned out great and we all enjoy it. It’s fun.
Picture is gorgeous
Picture is gorgeous, not impressed with the frame. I paid £78 for the product so don’t think it’s worth the money. Wish I’d only bought the photograph and framed it myself. It’s a gift too, so doesn’t look as expensive as I thought it would.
Very happy with my portrait
Very happy with my portrait. Will use again and recommend to others👍
Fantastic Service and Great Quality Print
Bought a portrait as a leaving gift for a colleague. They absolutely loved it! Great service from Purr & Mutt.
Fantastic product
Fantastic product I ordered as a present - I ordered the framed canvas and it was brilliant. I also got the digital version which was useful to share with others. I didn't even have to make any edits before printing - it was perfect on the first draft
Oldie but goodie
I only had a picture of my dog from the 80s and Purr & Mutt did a wonderful job with it. This was my third dog portrait and all have been better than I expected — which means they are one of the first things you see in my house. Thank you for the memories each one invokes!
Absolutely love my dogs portrait 🥰
Absolutely love my dogs portrait 🥰
Ordering was super easy. Getting a preview to approve is great customer service. Delivery was fast and securely packaged. Not a single bad word to say.
The product was excellent and having…
The product was excellent and having the chance to review it prior was ideal. The time frames from order date to delivery meant it didn't make it in time for the birthday though.
Great quality and fast service
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