Very impressed with not only the goods I`ve bought, but also the service from the staff. For my first order, there was a bit of a mix up with 2 items, but this was rectified very quickly indeed - ve... Voir plus
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Ordered several items, among them a 10 kilo bag of Basmati rice. Parcel arrived in good time. But on opening I discovered the plastic bag containing the rice had split badly, spilling much of the ric... Voir plus
I had the unfortunate experience of buying from this retailer. There were several items missing from delivery, when asked to refund they didn't, simply ignored emails. Currently matter with credit ca... Voir plus
L'entreprise a répondu
It was a challenging experience as you are not advised of delivery date, just informed by email a couple of hours prior to delivery, which makes it difficult to plan any day. Items were delivered six... Voir plus
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N'a pas répondu aux avis négatifs
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Very slow processing of online orders and no updates.
I paid on quality foods website over 5 days ago, and they have not even shipped it. This is the 2nd time that the dispatch is soo late.
Simply amazing!!!
Excellent service and communication. Well packed and the vegetables ordered arrived fresh.
Thank you so much especially the packers, all the items received were carefully packed and the communication from your team was great. I was kept informed about my order.
Thank you so much 😊
Had what I needed at a price I liked
I did not receive the fresh ginger I…
I did not receive the fresh ginger I ordered and was not informed about it.
However I got my refund on request.
Packaging and delivery was satisfactory.
Will consider shopping again.
Very rapid delivery
Very rapid delivery. Products well packaged and tasty. Will order again
I still have not received my order…
I still have not received my order which I placed on over a week ago. I was informed an email would be forthcoming but nothing. Very disappointed.
Average service
Products from quality foods are okay, depending on what brand you get. I have had some issues with freshness, packaging, and delivery. Recently, I placed an order with them on Wednesday before 2 pm. It's been 8 days and they have not yet shipped my order. Thus, they are not reliable.
My order said it should be delivered to…
My order said it should be delivered to me 9th of January. Still hasn't seen anything yet.i need refund
Quality Foods had everything I needed…
Quality Foods had everything I needed and more, at a reasonable price. My order was well packaged and delivery was as arranged, with pleasant delivery guy. Thank You Quality Foods will definitely use your company again.
Scammers
Made a order paid for next day delivery its been over 2 weeks still havent received anything. Emailed them and they havent replied. I would never use their service. I just wanted to buy few items to see how they doing so i can place a big order but never again
Good service
Website works well. Good email communication. Very good delivery service.
I purchased my grocery twice from…
I purchased my grocery twice from Quality Foods online . Packed with care my order was delivered on time . The quality of the purchased grocery was good . I have bought fresh vegetables, spices , Lentils, beans , pulses, peanuts , walnuts, cashews, apricots etc. Everything was in good clean condition. Dried apricots were really nice .
I did not receive my order yet been…
I did not receive my order yet been more than a week and no details of dispatch too. Surprisingly I get an email to re-order again because its been weeks since your last order. Disappointingly I didn't receive my first order.
Never order online again.
Great customer service
My first order received within the time indicated and very happy with the service and delivery...
All items received as per order no issue at all..
Great customer service....
Paid for an order.. a month later it’s not even here!!
Avoid this company at all costs! I placed an order 5th December for over £70!!
I haven’t received my order or even had shipping confirmation. Disgusting and disgraceful service, I’m extremely annoyed!
AVOID AVOID
Very happy with the service
Very happy with the service, veggies were fresh and packed well. Delivery arrived on time.
fast efficient and good post…
fast efficient and good post communication. received goods as described, good value.
Appalling customer service
I placed an order almost three weeks ago received it yesterday. There was an item missing which they issued a refund for but no apology.
As i have experienced this before with them about their Best Before date being short when sending products out, i requested that both my products flour and rice have long dates. The reply came back that this will not be a problem and they will check and should be long dated. The Rice expiry date is end of mid January 23!!
They have asked for the product to be sent back at my expense, and they will refund in a voucher to use on my next order!! really as if i will be reordering from them again.
Appalling customer service, think twice before you order.
Very happy
We have ordered twice so far and both times the order has been delivered quickly. Will use again for Indian groceries.
Quite happy with my first order
Quite happy with my first order, although one item was out of stock. They let me know, but refunded me the money for another cheaper item, and the one I had ordered that they could not provide. Overall, I found them good value for money and easier than trying to find all of the items locally (or being unable to obtain them)
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