I recently purchased a pink and green crossbody bag as a gift for a close friend who is a member of Alpha Kappa Alpha Sorority, Incorporated. 💕💚 The colors were perfect, and she absolutely l... Voir plus
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In a statement: The product received should match the picture of the product advertised. Unfortunately, these do not. The items took approximately a month to arrive. Then, once they arrived, they... Voir plus
L'entreprise a répondu
I made 2 purchases as gifts, I love everything about the quality and looks of the bags, delivered in a timely order, I will be ordering one for me soon
I ordered a handbag on August 8th. I requested a refund on August 31st, September 5th, and September 9th because I never received the order. I received generic emails from Alexis King acknowledging re... Voir plus
L'entreprise a répondu
3,6
Moyen
155 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 67 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Les gens ont aussi consulté
I purchased the large purse
I purchased the large purse, medium crossbody purse and the wallet. The items are gorgeous and nice quality.
9 janvier 2026
Avis spontané
Réponse de Queenira
Hi Matthews,
Thank you so much for your lovely review.
We’re thrilled to hear that you love your large purse, medium crossbody, and wallet — what a beautiful collection! Knowing you’re happy with the quality truly means the world to us.
Thank you for choosing Queenira. If you ever need anything, we’re always here at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
The wife loved it!!
The wife loved it!!! The quality was great, and the color was excellent.
11 janvier 2026
Avis spontané
Réponse de Queenira
Hi Isaac,
We absolutely love hearing this!!!
Nothing makes us happier than knowing your wife loved it. We’re so glad the quality and color impressed you both — that’s exactly what we strive for.
Thank you for choosing Queenira for such a special gift. If you ever need anything, we’re always here at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
When I open my package and saw the…
When I open my package and saw the details I'm very please with my purchased. I wish the strap was a little longer so I can put it across my body. But I'm so please.
6 janvier 2026
Avis spontané
Réponse de Queenira
Hi Melissa,
Thank you so much for your kind feedback. We’re really glad to hear you’re pleased with the details of your purchase.
We also appreciate your note about the strap length—that’s very helpful for us to improve in the future. Thank you again for your support, and we hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
As a man
As a man, I was blown away with these purses, and I purchased one for my daughter and one for my niece, and they are excited about them.
I wasn't sure if it was a gotta or not, but when they got them, I was totally on board. You can't go wrong with these purses. Now to be honest, they just got them, but the beauty is awesome.
29 décembre 2025
Avis spontané
Réponse de Queenira
Hi Quentin,
Thank you so much for your thoughtful review. We’re really happy to hear your daughter and niece are excited about their purses.
It means a lot that the design made such a strong impression right from the start. We truly appreciate your support and hope to serve you again in the future.
Kind regards,
Isabella Monroe From Queenira
This product is more beautiful once I…
This product is more beautiful once I received it and my sister absolutely loves it!! Thank you so much!!
22 décembre 2025
Avis spontané
Réponse de Queenira
Hi David,
Thank you so much for your lovely words. We’re really happy to hear the product turned out even more beautiful in person and that your sister loves it—that’s such a great feeling.
It means a lot to us that it could be part of a special moment. We truly appreciate your support and hope to see you again soon.
Kind regards,
Isabella Monroe From Queenira
You TRULY get what you paid for!
The quality of the leather is outstanding and truly representative of Queenira's selections of Blackness. Personally, I purchased two bags at the same time and not one can I say has disappointed me. I would say to anyone considering purchasing these items, treat yourself as you are worth the representation!
7 janvier 2026
Avis spontané
Réponse de Queenira
Hi Rorena,
Thank you so much for your powerful and thoughtful words. We’re truly happy to hear that both bags met your expectations and made such a strong impression.
It means a lot that the design and quality resonate with you in such a meaningful way. Your message about representation is truly appreciated. Thank you again for your support—we’re so glad to have you with us.
Kind regards,
Isabella Monroe From Queenira
I just love that it is a black owned…
I just love that it is a black owned usiness and very respectful, considerate and giving. Couldn't resist the special that came a day after my first purchase. I was LOVELY. Looking forward to purchasing More of the Beautiful Amazing wallets and purses.
31 décembre 2025
Avis spontané
Réponse de Queenira
Hi Dunn,
Thank you so much for your kind and thoughtful words. We’re truly happy to hear you had such a positive experience and that you’re enjoying your purchase.
It means a lot that you came back for more—that’s the biggest compliment we could receive. We truly appreciate your support and look forward to serving you again.
Kind regards,
Isabella Monroe From Queenira
A very bad experience.
I waited for almost a month for the bag I ordered. I finally received my package and it was a completely different bag than what I ordered. Wasn’t even close.
31 décembre 2025
Avis spontané
Réponse de Queenira
Hi Rodney,
We’re truly sorry to hear that your experience did not meet your expectations. We understand how disappointing this must feel, especially after waiting for your order.
Thank you for taking the time to share your feedback—it’s very important to us and helps us continue improving our products and overall experience.
If you need any further assistance, please feel free to reach out to us at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
Not Wowed
Was a terrible experience 1st the bag did not come in a box it came in a post office plastic white bag 2nd once opened the bag and pulled out the purse it was damaged @ the bottom and needs to be reshaped also the over all quality of the bag is questionable purchased the bag as a gift and when i gave it to the person I didn't feel assured that they would love it because when i opened the package nothing but doubt entered my mind so yes I wasn't happy..
13 décembre 2025
Avis spontané
It's unnerving to know that a company…
It's unnerving to know that a company during Christmas gift buying seasson does not have an exchange or return policy that doesn't meet the criteria of damaged or wrong item. As it turns out I brought this bag for my wife, she loves it but would like the tote size instead. The return policy was hard to find on your website so I didn't see it, otherwise I would have asked her before buying. I'm not sure if any of your customers have run into this issue or not, but I will not be giving you a favorable review and will give a customer beware on social media. It's a shame because I would love to support a black owned business, but I can't under these circumstances.
25 décembre 2025
Avis spontané
Réponse de Queenira
Hi Gary,
Thank you for sharing your experience with us. We’re truly sorry for any frustration or inconvenience caused.
We understand that expectations can differ, especially when purchasing a gift, and we regret that our policy did not align with what you were hoping for.
Your feedback is very important to us, and we sincerely thank you for taking the time to share it. If you need any further assistance, please feel free to contact us at cs@queenira.com.
Kind regards,
Isabella Monroe From Queenira
I ordered a bag for my wife about a…
I ordered a bag for my wife about a month ago. I have yet to recieve it. However Queenira is attempting to access my account for payment. I'm pretty sure I paid in full when I ordered. Don't think I'll deal with them again.
5 janvier 2026
Avis spontané
I received each item in my order a…
I received each item in my order a couple of days ago. I am very very happy with the order. They are Christmas gifts for my wife. I am sure she will love them. Thank you for your great work in getting them to me before Christmas. Merry Christmas.
25 décembre 2025
Avis spontané
Réponse de Queenira
Hi Nadia,
Thank you so much for your kind words. We’re really happy to hear your order arrived in time for Christmas and that you’re pleased with everything.
We hope your wife loves the gifts just as much. Wishing you and your family a wonderful holiday season, and we truly appreciate your support.
Kind regards,
Isabella Monroe From Queenira
Black female pride and strength
I loved all the images on the accessories ( I brought my wife the TIMELESS GRACE hand bag and pochette). All the designs were striking.
I am satisfied with my purchase although graphics in advertising photographs do give the impression of sculpted leather work.
22 décembre 2025
Avis spontané
Réponse de Queenira
Hi Jerry,
Thank you so much for your thoughtful feedback. We’re really glad to hear you loved the designs and are satisfied with your purchase.
We also appreciate your note about the advertising images—this is valuable feedback for us as we continue working to present our products as clearly as possible.
Thank you again for your support, and we hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
The package took long to arrive but it…
The package took long to arrive but it was well made and beautiful
3 janvier 2026
Avis spontané
Réponse de Queenira
Hi Forrrst,
Thank you so much for your feedback. We truly appreciate your patience and are glad to hear you found the product well made and beautiful.
It means a lot to us—thank you for your support, and we hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
My Goodness!
My goodness! It took me over a month to receive my bag. I was beginning to feel duped. Then, after several inquiries via email, I finally received it on Jan 2, 2026.
I like it, but not certain of the material being leather and the price is too high. I've aged a few months waiting for this bag. Hopefully, I or no one else will have this waiting problem.
1 décembre 2025
Avis spontané
Réponse de Queenira
Hi Ros,
We’re truly sorry to hear about your experience and the long wait you went through. We understand how frustrating that must have felt.
We appreciate you sharing your feedback regarding the delivery time, material, and pricing. Your input is very important to us and helps us continue improving both our products and overall experience.
Thank you again for taking the time to share your thoughts.
Kind regards,
Isabella Monroe From Queenira
Beautiful Purse
My wife enjoyed the beautiful purse, she was totally
surprised. I was greatly appreciated that it arrived 2 days before Xmas 2025, which made Xmas all that much better.
Thanks
22 décembre 2025
Avis spontané
Réponse de Queenira
Hi Roger,
Thank you so much for your kind words. We’re really happy to hear your wife loved the purse and that it made such a special surprise.
It’s wonderful to know it arrived just in time for Christmas and helped make the day even more meaningful. We truly appreciate your support and hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
I absolutely ADORE my new Arden Luxe…
I absolutely ADORE my new Arden Luxe Premium Leather Handbag and matching wallet! “Let these locs do the talking” says it all. The bag is the perfect size, ensuring I don’t over stuff my purse and cause injury to my back and body. She’s incredibly stylish and I’m eager to share your company info with others when they ask, “Where did you get that purse?!” Cheers to your continued success, Queenira!
1 janvier 2026
Avis spontané
Réponse de Queenira
Hi Nicole,
Thank you so much for your amazing review. We’re truly happy to hear how much you love your Arden Luxe handbag and matching wallet.
It means a lot that the size, style, and design all work perfectly for you—and that message really speaks to you. We also truly appreciate you sharing our brand with others when they ask.
Thank you again for your support and for being part of the Queenira community.
Kind regards,
Isabella Monroe From Queenira
5 stars! So far I have ordered 5 bags
I have ordered a total of 5 bags, two for myself and three for gifts. All I can say is WOWOWOW!!!! the designs are beautiful, and the quality is superb! The lined bag gives, high quality and careful design. The intimate details on the bag shows intentionality. There was true thought and planning in the design of these bags. I plan to purchase more bags in the future.
23 décembre 2025
Avis spontané
Réponse de Queenira
Hi there,
Thank you so much for your amazing review and for your continued support. We’re truly happy to hear that all five bags met your expectations and made such a strong impression.
It means a lot that you noticed the details, design, and quality we put into each piece. We truly appreciate your trust in us and look forward to serving you again.
Kind regards,
Isabella Monroe From Queenira
Love the design
Love the design, material, style and size of my bag! I highly recommend that you add one to your purse collection.
9 octobre 2025
Avis spontané
Réponse de Queenira
Hi Alva,
Thank you so much for your kind feedback. We’re really glad to hear you love the design, material, style, and size of your bag.
Your recommendation truly means a lot to us. We appreciate your support and hope to serve you again soon.
Kind regards,
Isabella Monroe From Queenira
I bought one in August to take on…
I bought one in August to take on vacation, I was so impressed I bought two more for myself and six for Christmas gifts for my granddaughters. They're ages from 33 to 21. I'm sure they will love them.
25 décembre 2025
Avis spontané
Réponse de Queenira
Hi Castillo,
Thank you so much for your wonderful support. We’re truly happy to hear how much you enjoyed your first purchase and that it led you to choose more for yourself and as gifts.
That sounds like such a thoughtful Christmas surprise—we hope your granddaughters love them just as much. We truly appreciate your trust in us and look forward to serving you again.
Kind regards,
Isabella Monroe From Queenira
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