Baker Creek Heirloom Seeds Avis 

ive contacted you several times regarding an order no one will get back to me i placed an order on the 9th and still no seeds

It's like Christmas every time you order from Baker Creek Heirloom Seeds, RareSeeds.com. Not only do you get fast delivery service, but it's also free! And, if you buy several packets, they will throw in a mystery package. I got seeds I have never tried to grow. This is my first year to order from them, so I'll be reporting back when I get some seeds germinated!!! Happy planting!

BUYER BEWARE!
This used to be a decent company many years ago, but they have gone downhill and FAST. They will charge your credit card for an order you place, then they will provide you with a FAKE tracking number that does NOT exist and you never get your seed order. Needless to say.... I have reported them to the Better Business Bureau! No one should be treated like this, NO CUSTOMER SERVICE. To put it simply, they do not care, they just want your money.

I ordered my seeds, and after several weeks, they hadn't arrived. Lost in the tracking system, and finally showed up in Puerto Rico (I'm in New England) Company finally emailed back (you cannot call them via phone) that they couldn't understand what happened. Supposed to send another round of seeds but nothing yet. They DID bill me. Attorney General will be my next contact if I don't hear back soon.

As many others have said, they steal your money. I mean just flat out take it, never ship your order, and never respond to email attempts to inquire about your order. I will dispute charges with CC company.

Took my money and never sent my order. They also didn’t reply to any on my several inquiries about it.

To their reply: clearly, I’m a woman per my photo. This was over a week after I reached out multiple times through multiple different avenues to no avail. I would have known the packages was in box if they had sent a tracking number like every single e-commerce business that exist does. Better customer communication would do a lot for your reputation.

Editing again to let you know that i understood I would t receive a tracking number, but you also never sent a shipping confirmation email and I couldn’t get a response from anyone for days on end when I reached out about it. It took leaving multiple negative reviews in multiples places to get a response. So yes, it did very much seem like you took my money and didn’t send anything.

I’ve since ordered again and got a shipping confirmation email, which is what customers expect. Simply taking accountability for the error would have resulted in me changing or removing my review.

We could not get an order to go through, tried on phone and computer. There was no phone number to call for customer service. We went with another company after reading all the negative reviews on Trustpilot.

So far, I have nothing but great experiences with purchasing and germinating seeds from this company.
Our winter crops of Chijimisai and Choy Sum, summer long beans, they all did exceptionally well.
What I’ve learned is to pay attention to what’s on each pocket of seeds purchased from Baker Creek, it’s very important to learn what each plant needs. I’ve wasted some seeds because I didn’t follow through with what was advised. Plus, as I’m getting better at understanding when and what to plant, I’m getting much better results in my garden overall.

I fell for their social media marketing and ordered over 20 varieties. Worst rate of germination I’ve experienced in 20 years and will not be a customer next year. I had nothing but excitement and high hopes for this year and it’s been a big disappointment. I tried soaking, started indoors under a commercial led, in ground. Nothing worked.

I spent $84 on seeds with zero germination on many packets, strawberry dandelions, stock flowers, crimson clover, etc. I also received packs of seeds saying minimum of 25 seeds and there were only nine seeds in the pack, this is fraud. This company charges a premium for seeds and they don't grow, period. Don't throw your money away. There is a seed company in Oregon that has a 98% germination rate you can order fron jnstead.

This is the 3rd year I've ordered from Rare Seeds. Each year I have not had luck with the rate at which the seeds sprouted. Initially I thought it was me & something I was doing wrong. But after 3 years of very little results, I'm thinking the seeds don't have a very respectable germination rate. After a month, most of the seeds I purchased (10 different flowers) haven't even sprouted. Very disappointed, will not order from them again.
Not to mention it took over two weeks to get my order filled.

All of the seeds that I received germinated. They are very generous, sent more than what it says on the packet. They do not charge for the postage unlike other companies. Their prices are very reasonable. The seeds started to germinate at the earliest day of the day range that is shown on the package, some even earlier. I highly recommend Baker Creek Heirloom Seeds -rareseeds.com. I will buy only from them. I had pretty stale seeds with high postage fees from some other companies. rareseeds.com is the best, in my opinion and experience until now.

It took over 20 days for me to get my seeds purchased also they dont provide tracking information however you pay alot for shipping this is insane and bad customer service

**Update: Customer service is trying to fixed the issue.

I had a great experience with them the first time I ordered. The second time around was utterly disappointing. This order included both seeds and live plants; the company shipped them separately with two different tracking links, and I have received the plants but not the seeds. The plants were too young and small to be sold at that price. Additionally, their customer service is not very bright. They didn't even read my email description and kept telling me that the order had been shipped.

The package I received was all the packs of flower seeds that I ordered perfectly packed in well made envelopes describing the plants and the growing processes needed in detail. I recommend and they do as well,to make sure you use a seedling heat mat for proper temps for fine seeds . Baker Creek heirloom seeds are amazing and has wonderful selections. They were prompt and my package was delivered with in three days. I will order from them again after I get all these seedlings in the ground. Very pleased and successful. Thank You So much !

I ordered some seeds and they came (i do a msll tester order to see if they are good or not first) and i love the seeds. So i did another bigger order and thats when i had problems. Half the stuff didnt come thou and they said sorry we will send the stuff again and never heard form them again and yes nothing came thou.

Like most people, if I write a review of a company on Trust Pilot, it's because I'm unhappy. I saw the low scores here and it occurred to me that I should probably write a positive review to off-set this a bit.

I'm a long-time, seasoned gardener and been using Baker's Creek for close to twenty years. I've never had a problem or question that couldn't be solved with an email. Their people are courteous and helpful and they reply fairly quickly. Their seed is priced reasonably and they generally ship out quickly. I've never had something not come at all.

What purchasers need to know is that Baker's Creek works with a number of non-GMO suppliers around the world.

On a handful of occasions, I've had issues with spinach with poor germination. Most of the time, when something doesn't germinate (or has a poor rate of germination), it's gardener's fault for planting it too early or too late or not watering often enough (or watering too much). But after the second year in a row of spinach with poor germination, I reached out to them and they refunded my money (they also offered to replace the seed), no questions asked. They also thanked me for letting them know.

I want you to know that I haven't had that problem since.

Last year, a variety of squash I purchased came up something completely different (looked like a wild melon, actually). I thought it was sort of funny and reached out to BC, sending them pictures. Like me, they were fascinated by it (we exchanged a couple of notes), but they refunded it quickly, explaining that they get their seed from a number of different suppliers (which I mentioned above) and they'd communicate this to their supplier.

In twenty years, they've never disappointed me. I love the sheer variety of seed they often and I've had lots of opportunities to experiment with crops that I might not have gotten to try otherwise. My kids (all adults now) still remember the year I grew the spiny fruit that looked like it came from Mars. And the purple (green) beans delighted my grandkids.

This company is worth your time.

Very low germination of seeds…very disappointing. Out of 30 tomato seeds 2 germinated. Dollar tree seeds are better, save your money. Will not order again.

Horrible business!! Took my money, gave me some fake tracking number and has never replied to my DM or emails since. This company will take your money and ship something bogus and you’ll never hear from them again! Don’t do business with them, go to other seeds company that won’t take your money and never respond to you. Reporting this company for fraud and I will most definitely getting my money back. I don’t even want to leave one star review, they not even worthy of that! Never again.