Worst of the worst! I am an assistant manger who had to send employees home because of this very unreliable company. At times the dialer went down for a day at a time. My manager finally listened to... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Easy set up,readymode IQ, have increase our sales and is the best predictive dialer in the market, we went from 5 seats to 25 seats in 1 Year, We tried all the dialers in the market and this is the b... Voir plus
L'entreprise a répondu
I have had 2 account executives come and go before Rodney came into my life. Rodney is the best husband who always replies timely and efficiently! He never rushes me with our on the spot meetings and... Voir plus
L'entreprise a répondu
We evaluated multiple platforms before choosing this vendor for our contact center software. It's ease of use and solid productivity tools won us over. We have agents both locally and overseas, report... Voir plus
À propos de l'entreprise
À propos de Readymode
Écrit par l'entreprise
Readymode is a cloud-based outbound customer engagement platform for sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. With Readymode, you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. See why we’re the leading choice for customer outreach.
Dial less. Talk more. Call smarter.
Readymode iQ
Explore Platform
Explore Solutions
Book Demo
Écrit par l'entreprise
Coordonnées de contact
Vancouver, Canada
- 1-800-694-1049
- sales@readymode.com
- readymode.com
2,9
Moyen
84 avis
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Matthew Seagle. Simply outstanding service.
Since the moment I signed up for Xencall, Matthew has been simply outstanding. He has truly gone out of his way to make this onboarding process nice and easy. He always takes my calls, and returns my emails almost immediately..his customer service is definitely above and beyond. Our company truly thanks Matthew Seagle for his, dedication, hardwork, and diligence. Thank you Xencall 🙏🏾✊🏾💯💰
31 décembre 2019
Avis spontané
Shannen has gone above and beyond to…
Shannen has gone above and beyond to ensure that we have everything we need for our account with Xencall. From questions and training she has made sure that we have everything we need to use the system to its utmost efficiency. I would highly recommend Xencall and specifically working with Shannen.
19 décembre 2019
Avis spontané
always helpful I talk to Ivan alot and…
always helpful I talk to Ivan alot and he always makes my day better.
26 novembre 2019
Avis spontané
Responsive with answers everytime I…
Responsive with answers everytime I call.
26 novembre 2019
Avis spontané
The system is great
The system is great. It just is not the most user friendly to set up.
26 novembre 2019
Avis spontané
So far it's doing good
So far it's doing good. needs improvement on reports.
29 octobre 2019
Avis spontané
GREAT CUSTOMER SERVICE!
29 octobre 2019
Avis spontané
I am satisfied with Xencall service.
22 octobre 2019
Avis spontané
Réponse de Readymode
Hi Damius,
Thank you for taking the time to provide us with a review!
We are always looking for ways to make our service a 5-star experience.
How can we get you to 5 stars?
If it's easier contacting you over the phone, please let us know and we'll reach out to you.
Warm regards,
Xencall Technical Support
Customer service has always done a…
Customer service has always done a great job getting me to navigate through the page as an update
21 octobre 2019
Avis spontané
Knocked it out the Park!
XenCall has been great to work with from the Sales Team to Support. The department that stands out the most is the tech Support where they handle API integrations. Tess by far might be one of their most valuable assets they have. If you get the opportunity to work with her she is a ROCKSTAR!!
21 octobre 2019
Avis spontané
Best customer service and technical team
2 octobre 2019
Avis spontané
I like the system
26 septembre 2019
Avis spontané
Possible Improvements
I just really hate that I am not able to use my cell phone with this software. I would really love to be able to select "last call" and then have any further incoming phone calls transferred to my phone while I am away from my desk. I also dont like that this software is not compatible with podio and most investors use podio.
25 septembre 2019
Avis spontané
Réponse de Readymode
Hi Robert,
Thank you for submitting your feedback to Trustpilot. At XenCall, we want to ensure your experience is a good one. In researching this case, we believe we have solutions for both of these matters!
We’ll create a couple of support tickets to log address your concerns and get back to you shortly.
Warm regards,
Xencall Technical Support
XenCall is a great tool
XenCall is a great tool. Very comprehensive. So many things you can do with it. An excellent Predictive Dialer built into a great CRM system. Best of all the tech support is excellent. They are attentive and quickly zero in on what's needed.
5 septembre 2019
Avis spontané
Answers were clear
Answers were clear. However, time of reply seems to have been longer than desired. But that may be because they are trying to give an accurate and clear answer.
5 septembre 2019
Avis spontané
The Audio is very Bad.
30 août 2019
Avis spontané
Réponse de Readymode
Hi Karen,
Thank you for submitting your feedback to Trustpilot. At XenCall, we take pride in resolving our customer’s technical issues. In researching this case, we found at an earlier time before this survey, you were satisfied with our resolution. If not, we would be happy to work with you to resolve this audio matter. Hang tight, we’ll reach out to you shortly!
Regards,
XenCall technical support
I love xencall because
I love xencall because, when it was time to upscale my seats every one made the process very easy and I got done immediately
Great all in one service
Great staff
Same call service and trouble shooting
This is a company that stands by their customers
29 août 2019
Avis spontané
Excellent technical support team!
29 août 2019
Avis spontané
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