Worst of the worst! I am an assistant manger who had to send employees home because of this very unreliable company. At times the dialer went down for a day at a time. My manager finally listened to... Voir plus
L'entreprise a répondu

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Worst of the worst! I am an assistant manger who had to send employees home because of this very unreliable company. At times the dialer went down for a day at a time. My manager finally listened to... Voir plus
L'entreprise a répondu
Easy set up,readymode IQ, have increase our sales and is the best predictive dialer in the market, we went from 5 seats to 25 seats in 1 Year, We tried all the dialers in the market and this is the b... Voir plus
L'entreprise a répondu
I have had 2 account executives come and go before Rodney came into my life. Rodney is the best husband who always replies timely and efficiently! He never rushes me with our on the spot meetings and... Voir plus
L'entreprise a répondu
We evaluated multiple platforms before choosing this vendor for our contact center software. It's ease of use and solid productivity tools won us over. We have agents both locally and overseas, report... Voir plus
Écrit par l'entreprise

Readymode is a cloud-based outbound customer engagement platform for sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. With Readymode, you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. See why we’re the leading choice for customer outreach.
Écrit par l'entreprise

Vancouver, Canada
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Tech Support is always helpful and accessible
The dialer is a good and gives very good performance
Billing is always helpful too
I have dealt with MULTIPLE dialer, CRM, and even created my own with my skilled developers for over a year... Once I saw an affiliate using Xencall I was hooked from day 1. He didn't offer the ALL in one system, it sold itself! My high power dialing and unorthodox system has had GREAT success, the support team that has been dealing with me has been EXTREMELY helpful in our communication to get my workflow perfected! I am happy to have found a team and system who have eased my stress and workload fighting with other companies! Thanks Xencall and I look forward to another successful year!!
It's been pretty good. On occasion have connection issues where we have to restart.
Much better than manual dialing. My assigned specialist, Matthew Seagle, has been very quick to respond to questions/issues. Functionality is good. The user interface could look better and be easier to navigate, especially for the manager account. They supply several videos with instructions for various things, but I think it would be better to just make it easier, more intuitive, in the first place. My agents like it. Much easier for me to manage callbacks, etc, when an agent is terminated or leaves. That's about it...it's worth the money.
It has a bit of a learning curve but their support staff is excellent and readily available for help. I highly recommend XenCall for your marketing needs.
great company helps us in every way possible
Xencall have been a great addition to business. I like the customization of everything. I feel more confident now because I have to tools or can create just the right call flow that I need so that no lead is left behind. I love the callback and calendar feature that counts down to when you need to call or follow up with that lead again. Customer support is fast and will quickly get all of your questions answered so that you can get back on the phones. It is a robust full service system.
I've been using Xencall for years in many different settings. I recommend it to everyone I know that has any need for VOIP service. The customer support is very knowledgeable and the whole staff very professional.
Best Customer Service one could ask for. Thank you always for making our lives easy. God bless you.
Customer Support is very polite and respond quickly. Many issues was able to fixed because of them!
Maria is great and has been a huge asset in our joining Xen Call!!!
Thank you keep it up
Great CRM dialer platform that can be customized to how you do business. Tech support is great, and they offer a portal to all their customers that allows you to make "Feature Requests" to the dialer for developers to review, and if viable for the system, will get developed. They listen to their customers, which is a big reason why I love this dialer. They are very affordable and easy to work with in all aspects of the company. All in all, a great platform, supported by a ton of great people!
I have been using Xencall for over a year. I have recommended it more than 5 other companies. Great software, even better personnel.
Thank you, I make a lot of money using this dialer!
Chad Teague
great customer service and tech support. I have been a very satisfied
client for over 4 years The Dana West Group
I highly recommend Xencall for all your call center, automation, and reporting needs. We have been a Xencall client for over 6 years. They are comparable to popular systems like Five9, more affordable, better customer service.
I am thankful for the personalized support from Maria Porco and Alexis.
This company has amazing SaaS Platform and outstanding support.
Fantastic software and team. We've been very happy with XenCall's performance, reliability, scalability, pricing, and customer service.
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