Ordered a sideboard after having previously purchased a dining table and a coffee table. All pieces are simply stunning. Communication from order up to delivery was faultless. It's rare to find great... Voir plus
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Excellent customer service and prompt email responses. Our order was delayed by around 4 weeks on the initial estimated delivery which was 6weeks (ordered end of June delivered end of Sept). However R... Voir plus
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They company promotes on tv ( customer assumption they build direct ) they don’t just buy in but the product I bought was well built ( it came from Vietnam ) . I wanted to buy actual UK reclaimed wood... Voir plus
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Incredibly happy with the tulsa extendable table and bench we ordered! Looks amazing and was easy to assemble. Delivery was well within the estimated delivery time.Delivery guys were professional and... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The Reclaim Nation hand-pick the best eco friendly reclaimed furniture for you and your home, only buying from suppliers who work with fully recycled or natural wood and materials from around the world.
Coordonnées de contact
Royaume-Uni
- info@reclaimnation.co.uk
- reclaimnation.co.uk
4,2
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
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Exccelent product worth money
30 juin 2026
Réponse de Reclaim Nation
Thank you for your feedback.
We're delighted to hear you're pleased with your purchase and feel it offers great value for money.
Knowing that the quality of the product met your expectations is wonderful to hear.
We appreciate your support and hope you enjoy your furniture for many years to come. Team RN
Totally upgraded our dining room
We chose the small Brooklyn dining table and brown Dallas chairs. Super impressed with the quality of the furniture - the table looks amazing! Ordering process was quick and easy, great comms and delivery on time and excellent. Delivery took some time from placing the order but this was explained and clearly communicated - and it’s so worth the wait.
30 juin 2026
Réponse de Reclaim Nation
Thank you for your fantastic feedback.
We're delighted to hear you're so impressed with the quality of your Brooklyn dining table and Dallas chairs, and that they look perfect in your home.
It's great to know our communication, ordering process and delivery service met your expectations throughout.
We truly appreciate your patience and are thrilled to hear the furniture was worth the wait. Team RN
Easy order process
Easy order process, plenty of communication on order, on arrival furniture is great, just waiting on two chairs to arrive, but made aware of delivery for these, prior to order
7 juillet 2026
Réponse de Reclaim Nation
Thank you for sharing your experience with us.
We're pleased to hear the ordering process was straightforward and that you felt well informed throughout with regular updates.
It's wonderful to know you're happy with your furniture, and we appreciate your understanding regarding the remaining chairs.
We're glad the delivery timeline was clearly explained before purchase, and we hope you enjoy the complete set very soon. Team RN
Sofas are lovely
Sofas are lovely. The only fly in the ointment was the delivery date kept changing and sofas arrived in huge boxes that I had to open and put together myself. Wish I had known that at time of purchase.
21 juillet 2026
Réponse de Reclaim Nation
Thank you for your honest feedback.
We're delighted to hear you love your new sofas and are pleased with their quality and appearance.
We apologise for the changing delivery dates and understand your frustration regarding the assembly requirements not being clearer at the time of purchase.
Your comments are greatly appreciated and will help us improve the experience for future customers. Team RN
Excellent Quality that looks great too
The quality of Reclaim Nation's products is superb. I now have a chest of drawers and a bed. The items are beautifully made and it is such a pleasure to know they are made from reclaimed wood. It's so great to think about their history that I am sharing in.
7 juillet 2026
Réponse de Reclaim Nation
Thank you for such a thoughtful review.
We're delighted to hear you're enjoying your chest of drawers and bed, and that the quality has lived up to your expectations.
It's wonderful that the character and history of the reclaimed wood make the pieces even more special in your home.
We truly appreciate your support for sustainable furniture and hope you enjoy your furniture for many years to come. Team RN
I ordered a Brooklyn dining table
I ordered a Brooklyn dining table. The delivery was prompt and without issue. However on seeing the box the table arrived in I see it was made in Vietnam and from all the online advertising I didn’t think would be the case and this set alarm bells ringing.
On opening the box my concerns grew, the underside of the table was very rustic and to be honest something you would expect to see in a shed rather than a dining room but I continued. When the table was put together and in position my disappointment continued as the rustic quality continued. The quality is something you would use as a work table in a garden shed, not something you’d want in a dining room. I immediately returned to the online shop and looked closely at the pictures again. The pictures were definitely of a better quality table than I received.
On deciding the table will need to be returned I looked up the process and see they will charge you for returns (which is disappointing considering in my opinion I’ve not received what I believed I was ordering) and they can charge you for other things including repackaging (I have undamaged packaging).
I wish I’d never bothered to order from this misleading company. Don’t be deceived by the competitive pricing, you’d be better heading to ikea . I’m very disappointed
12 juillet 2026
Avis spontané
Réponse de Reclaim Nation
Dear Sharon,
Thank you for your review. We’re pleased to hear that your delivery was prompt and arrived without issue, but we’re sorry to hear that the Brooklyn dining table was not what you expected.
Our furniture is sourced from manufacturing partners around the world, including Vietnam, and the Brooklyn range is made using reclaimed wood. This means the finish is intentionally rustic, with natural markings, grain variation, knots and character in the timber.
We do try to show this reclaimed finish clearly in our product photography, but we appreciate that furniture can look different in a home setting compared with styled website images. While the finish appears consistent with the Brooklyn range, we understand that it is not the right style for you.
Our team is now processing your return and will continue to assist you directly with this.
Kind regards,
Reclaim Nation
Nice table/broken bench/ poor customer service.
Purchased a table and bench from this company. Both products arrived by courier in a good time frame.
The bench was faulty and damaged the minute it was sat on and I sent photos/ proof of damage and they offered a discount to keep the bench or full replacement of the bench. I chose the replacement of the bench. Contacting customer service is a nightmare via email only. Nobody to get answers from fast via telephone. Then they tell me it’s been sent on the 11th July to the courier for delivery. I wait over a week and get no update from the courier so I email Reclaim nation again to follow up. The same person who emailed to tell me the above then emails back to say the order will be sent to the courier in a week to be delivered in two weeks. Honestly the sheer incompetence and faffing with customer service and lack of truth is just appalling. I just want the product I paid for and in good condition. I don’t want to have to deal with their poor customer service. I wouldn’t use this company ever again purely based on the fact I’ve been lied to about delivery of my bench. I’ll spend my money elsewhere In future.
30 juin 2026
Réponse de Reclaim Nation
Dear Anon,
We’re very sorry for the issues you have had with your bench and for the poor communication around the replacement.
After you reported the fault, we offered either a discount to keep the bench or a full replacement, and we completely understand that you chose the replacement. However, the updates you have received since then have not been clear or consistent, and we apologise for this. You should not have been told one thing and then later given different information.
We understand how frustrating it is to be waiting for a replacement item when the original bench was not right, and we’re sorry that this has made the process feel difficult and drawn out.
Our team is reviewing the replacement delivery now and will provide you with a clear update. We’re sorry again for the inconvenience and for falling short of the service you should have received.
Kind regards,
Reclaim Nation
Easy to order and the quality of the…
Easy to order and the quality of the product is great
13 juillet 2026
Réponse de Reclaim Nation
Thank you for your wonderful feedback.
We’re delighted to hear that the ordering process was simple and straightforward for you.
It’s fantastic to know you’re pleased with the quality of your furniture and that it has met your expectations.
We truly appreciate your kind words and are thrilled you had a positive experience with us.
Thank you for choosing us, and we hope you enjoy your purchase for many years to come. Team RN
Réponse de Reclaim Nation
Thank you for your wonderful feedback.
We’re delighted to hear you’re pleased with the quality of your furniture and that you found it to be great value for money.
It’s fantastic to know your order arrived on time and that everything met your expectations.
We truly appreciate your kind words and are thrilled you had such a positive experience with us.
Thank you for choosing us, and we hope you enjoy your furniture for many years to come. Team RN
Really happy with the furniture
Really happy with the furniture, looks amazing. Lovely staff at Wilton Reclaim nation. Just a shame that my chairs arrived late.
13 juillet 2026
Réponse de Reclaim Nation
We’re delighted to hear you’re really happy with your furniture and that it looks amazing in your home.
It’s also wonderful to know that our team at Wilton Reclaim Nation provided a positive experience and made you feel welcome.
We do apologise that your chairs arrived later than expected and appreciate your patience and understanding.
Thank you for your kind words and support, and we hope you enjoy your new furniture for many years to come. Team RN
Loved the table
Loved the table! Great quality. Veery easy to put together and fast delivery
13 juillet 2026
Réponse de Reclaim Nation
Thank you for your wonderful feedback.
We’re delighted to hear you love your table and are pleased with its quality.
It’s fantastic to know the assembly process was quick and easy, making it simple to enjoy your new furniture straight away.
We’re also pleased that your order arrived promptly and met your expectations.
Thank you for choosing us, and we hope you enjoy your table for many years to come. Team RN
Love the table and I have had so many…
Love the table and I have had so many positive comments. Very good quality and swift service. Love the texture and colour. ❤️❤️❤️❤️❤️
13 juillet 2026
Réponse de Reclaim Nation
Thank you for your wonderful feedback.
We’re delighted to hear you love your table and that it has received so many compliments from family and friends.
It’s fantastic to know you’re pleased with the quality, as well as the beautiful texture and colour.
We’re also glad that our swift service helped make your experience even better. Team RN
Absolutely stunning furniture
Absolutely stunning furniture, love my dining table 😍 Easy to assemble, sturdy and beautiful. 5 stars
30 juin 2026
Réponse de Reclaim Nation
Thank you for the fantastic review!
Hearing that you love your new dining table means a lot to us. It's wonderful to know it was easy to put together and that the quality and design lived up to your expectations.
A sturdy, beautiful piece of furniture is exactly what we aim to deliver, so your 5-star feedback is greatly appreciated.
We hope it becomes the centrepiece of many memorable moments in your home. Team RN
Brooklyn Light Extendable Dining Table - Excellent Qulity!…
We ordered the light Brooklyn extendable dining table with cross legs and are absolutely delighted with it. The quality is outstanding and it looks great in our dining room
There were however problems with delivery. The delivery company (DX) attempted to deliver the table two weeks after we ordered, but a van turned up without the table. We then had several messages with delivery times but no delivery, followed by a message saying the table had been returned to RN. The team at RN were efficient in organising re-delivery with a different company (Point to Point) and everything went to plan. Communication with RN was excellent throughout (particularly Rush). Unfortunately I cannot say the same about the DX delivery company.
16 juillet 2026
Avis spontané
Réponse de Reclaim Nation
Thank you for taking the time to share such detailed feedback.
We're thrilled to hear that you're delighted with your Brooklyn extending dining table and that its quality and design have made such a great addition to your dining room.
We sincerely apologise for the difficulties you experienced with the initial delivery. While it's disappointing that the process did not go smoothly, we're pleased that our team, especially Rush, was able to keep you informed and arrange a successful re-delivery as quickly as possible.
Your comments regarding the delivery experience have been noted, and we appreciate your patience throughout the process. Most importantly, we're delighted that the table arrived safely in the end and that you're enjoying your new furniture. Thank you for your understanding and support. Team RN
The table and bench I bought are…
The table and bench I bought are gorgeous - So much character yet modern and beautiful and sustainable. My order came when they said it would. No long waits and a 2 hour delivery slot on the day. I’m delighted
2 juillet 2026
Réponse de Reclaim Nation
Thank you for your wonderful feedback.
We’re delighted to hear you love your table and bench and that their unique character, modern style and sustainable design have made such a great impression.
It’s fantastic to know your order arrived as promised, with a convenient delivery slot and no unexpected delays.
We truly appreciate your kind words and are thrilled that both the furniture and delivery experience exceeded your expectations.
Thank you for choosing us, and we hope you enjoy your beautiful new furniture for many years to come. Team RN
Réponse de Reclaim Nation
Thank you for your lovely feedback.
We’re delighted to hear you’re pleased with your new table.
We hope you enjoy your table for many years to come. Team RN
Réponse de Reclaim Nation
Thank you for your wonderful feedback.
We’re delighted to hear you received great service and that your order arrived exactly as promised on the scheduled date.
It’s fantastic to know everything went smoothly and met your expectations. Thank you for choosing us, and we look forward to serving you again in the future. Team RN
Réponse de Reclaim Nation
Thank you for your wonderful feedback.
We’re delighted to hear your furniture was delivered quickly and that you’re pleased with the quality and craftsmanship.
It’s great to know the product met your expectations and made a positive impression.
We truly appreciate your kind words and thank you for choosing us.
We hope you enjoy your new furniture for many years to come. Team RN
Great nest of tables just took a while…
Great nest of tables just took a while for it to arrive as delivery was delayed.
23 juin 2026
Réponse de Reclaim Nation
Thank you for your feedback.
We’re delighted to hear you’re pleased with your nest of tables and that they were worth the wait.
We apologise for the delay in delivery and appreciate your patience and understanding while your order was on its way.
It’s great to know you’re happy with the product now that it has arrived.
Thank you for choosing us, and we hope you enjoy your new furniture for many years to come. Team RN
Fantastic quality and service!
Great quality item, delivered fast and easy to assemble. Literally 30 minutes if not less.
30 juin 2026
Réponse de Reclaim Nation
Thank you for your wonderful feedback.
We’re delighted to hear you’re pleased with the quality of your furniture and that it arrived quickly.
It’s fantastic to know the assembly process was so straightforward and only took a short amount of time to complete.
We truly appreciate your kind words and are thrilled that your experience was smooth from delivery to setup.
Thank you for choosing us, and we hope you enjoy your new furniture for many years to come. Team RN
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