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Lisez les avis des autres

Noté 1 sur 5 étoiles

My husband and I went to Red Robin on Sept 22 for a late lunch, about 2:30. There was no one in the bar where we always sit and received wonderful service and conversation with the female bartender, b... Voir plus

Noté 5 sur 5 étoiles

We went to the RED ROBIN in Watertown, New York and we were so expressed with the Manager (who I believe his name is Shaggy). The manager CAME TO OUR TABLE SEVERAL TIMES TO MAKE SURE EVERYTHING WAS... Voir plus

Noté 2 sur 5 étoiles

I ordered takeout. The hamburger was old and cold. The fries were cold and soggy. Immediately after eating it my stomach began to experience mild nausea. I called the manager and explained the situati... Voir plus

Noté 3 sur 5 étoiles

My wife and me went for lunch at Alderwood Red Robin and the host who did not greet us but escorted us to a booth with a blank expression and no words were said. She made us feel unwelcome and consid... Voir plus

À propos de l'entreprise

  1. Restaurant
  2. aussi dans
  3. Restaurant de hamburgers
  4. Service à emporter

Informations provenant de diverses sources externes

Red Robin Gourmet Burgers and Brews, or simply Red Robin, is an American chain of casual dining restaurants founded in September 1969 in Seattle, Washington.


Coordonnées de contact

  • South Fiddlers Green Circle 6312, 80111, Greenwood Village, Etats-Unis

  • redrobin.com

2,2

Bas

TrustScore 2 sur 5

159 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Tous les avis

(159)

24 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Service fine / food quality terrible

Service was fine but food quality was lacking. They advertise gourmet burgers. Save your money and go to Steak and Shake, I orded the haystack burger, was so salty rest of flavors were drowned out. I got a pizza to take home to the kids and tried a slice myself. Their pizzas are thin crust which is fine with me but I believe the cardboard box it came in would have tasted better then the crust of this pizza. Will never go back!

4 juillet 2023
Avis spontané
Noté 2 sur 5 étoiles

Politics and crappy buns

A year ago, this rating would have been a 4 or even 5. This time it's a 2. There were several problems related to check but the manager took care of them for us. The bigger issues were: 1) the bun changed for the worse; I've had better buns at fast food restaurants. 2) I understand they are catering to the woke mob by trying to keep their ESG score high; however, I don't want a side of politics with my burger. Please keep the trans agenda rubbish to yourself and just let me enjoy a my burger. Red Robin, how about this: you don't tell me about your sexual preference and I wont tell you about mine; fair enough?

30 juin 2023
Avis spontané
Noté 3 sur 5 étoiles

The food was good and so was the…

The food was good and so was the service.
However, the music was much too loud and none of us enjoyed the type of music played which made our meal less than pleasant.
We do not plan a return visit soon unless some things are changed.

18 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Last time for Red Robin. Loser restaurant.

My grand daughter treated us to Red Robin to go this evening. I felt bad for her because it was awful. Grandma and I had the southwest chicken salad. Order 20019. All of the "fun" ingredients were absent. Jalapeños, avocado and chips for starters. The portion size is not always smaller with chain restaurants but with RR that must be policy. Very disappointing dinner. Will not ever carry out again and may not even visit the dining room again. Half of the time in the dining room the jalapeños are left off and they bring them once the dinner is finished.

14 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

My wife and I went to the red robin in…

My wife and I went to the red robin in Bellingham today April 13 at 1345 pm we ordered a chicken burger and a bacon cheese burger that’s it We waited for 27 miniutes for these far too long also there was only 6 people in the lounge the whole time when the food arrived it was cold and the burger was red not even cooked we told the manager he said sorry 3 times and took the burger off the bill which I sent back he said he would make a new one and I said no way I would not wait that long anywhere for a burger it was also in a pan not freshly cooked he took the food away and came back with a free desert coupon if we would come back I left the coupon on the table and said never again if I want a desert I can buy one very bad service and attitude this day and age this is not acceptable no one waits 27 min for out of the pan burger I hope you understand this complaint thank you for your attention

13 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

The manager

The manager, Brittney Berry, and our waiter, Anthony, were excellent.

we had an issue with obtaining loyalty points due to an internal computer issue on Red Robbins website. Brittney handled it in a professional and effective manner.

Both Brittany and Anthony bring warmth and caring to the table. It initiates a very postivie experience.
In addition, the woman that first greeted us was also courteous and accommodating. We had requesteda booth and she immediately got one ready.

All in All the Red Robin on Palm beach Lakes BLVD, wpb was super.

Every time we have gone to that restaurant, we found everyone to be friendly, accommodating and competent..

2 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Very happy repeat customer

Since I go there once a week everyone knows me. The manager will come and sit at my table and talk to me. The servers all know what I want to order and even when they are busy they make sure I have my refills quickly.

14 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Service isnt like it used to be

Service isnt like it used to be, and food was extremely cold. Waiter was to busy with other tables and never checked on my family and we kept asking for things we needed with having to wave them down. Need to revamp your staff!

8 février 2023
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer experience.I was…

Terrible customer experience.I was looking for the best burger in OKC. I walked into the Red Robin Burger Joint on N Penn & in Edmond. 2 kids at the hostess stand with little or no experience were there to take my to go order . Seemed simple enough. Been there myself working in the FB BZ for 30 years myself. Ive enjoyed many RR burgers at other locations. Too much wokeness. LGBTQ? Seriously. When I was in the business we wore uniforms. Go Woke Go Broke

18 février 2023
Avis spontané
Noté 2 sur 5 étoiles

My wife and I each ordered a burger…

My wife and I each ordered a burger with sweet potato fries. She got hers but mine came with regular fries and I am allergic to white potatoes. I told the waitress and she said she would bring some after about 15 minutes I asked someone else and after another 15 I asked someone else. The waitress finally brought a plate and bragged hot out of the fryer and to my surprise they were regular fries. So we waited awhile for the sweet potato fries and finally got them. When I paid in cash I don’t remember the exact price something like $32.30, I gave her $40.00 and she brought back $7.00 and no change. Probably won’t go back for awhile.

10 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Customer Support at it best. 4 January 2023 Store

4 January 2023 Store: 1919 Star Drive, Liberty, MO. 64068
KUDOs to the professional men and women on staff at the above restaurant.
I wish to commend our server, Lacie, whom provided my wife and I excellent service.
Lacie’s timing in table customer support was great. Best of all, Lacie never addressed us as “Guys.” Being senior citizens, we take offense to this behavior.
I was confronted with medical emergency (uncontrolled diarrhea) in the men’s restroom. A side effect of Cancer Radiation Therapy.
Red Robin’s savior, TORY, came to my recue. After checking on my status he relayed a message to my wife that I needed my change of clothes bag. He provided excellent customer support and said he would sanitize the handicapped stall after we cleaned up. Tory was a God Send.
Both employees should be commended and recognized for their professionalism.
God Bless you all. Words can't describe my appreciation for your assistance. KUDOs.
Regards, Gene Sanders

4 janvier 2023
Avis spontané
Noté 2 sur 5 étoiles

Don't touch the games on the table

First and foremost the service was bad. No water- Pipes have been broken for several weeks?? The waitress stated it happened every year? The stand up board on the table- Dont touch it. We didn't play games just browsed through it. When the bill came there was an entertainment charge?? It was for the games on the table! The waitress took off the charge.

3 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

This red robin on Ford Road is horrible…

This red robin on Ford Road is horrible They service was bad and the cook is horrible food was not all the way done.My son got food poison from this place after we left..So place whoever think about going there place dont.!

4 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Went to the restaurant for a welcome…

Went to the restaurant for a welcome home meal with friends. I have a food allergy and advised the waitress. Waitress came back and advised the cook said that the entire kitchen was exposed to the food I am allergic to and they would not make any accommodations. I said that was fine and to cancel my order. The manager came over and said he understood there was an issue. I advised that in the past, the cook has pulled out a pan and cooked my burger separate. The manager said the pan broke so they couldn't do that anymore and was sorry and walked away.
The group I was with didn't feel comfortable with me sitting at the table and them eating so we left and went to another restaurant that was amazing and accommodated my allergy with open arms.

2 décembre 2022
Avis spontané
Noté 2 sur 5 étoiles

Cold food, soggy fries, for $45 buck

Ordered two burgers and onion rings, to go at Red Robin on Galaxy Drive in Lacey Washington. Order was to be ready at 6:35 waited until 7:10. Took ten minutes to get home. Food was cold burgers were burnt. They continued to tell people something was broke in the kitchen. I don't think that should be my problem. After all I spent $46. For two burgers and onion rings.

27 novembre 2022
Avis spontané
Noté 4 sur 5 étoiles

I missed having one nearby for so long…

I missed having one nearby for so long and just moved to the city and was really looking forward to finally eating red robin frequently again. A lot of the menu has changed unfortunately...but it's still okay food..just not near as good as it used to be. Oh well guess that's just how everything goes now days.

3 novembre 2022
Avis spontané

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