Red Robin Avis 

I had a great experience at the Greenville location. The moment I walked in I felt welcomed. They greeted me like the were glad I was there. I placed a to go order and the staff was very helpful. Even though I did not eat in the restaurant the level of service was grade A++. It did not take them long to get my order ready. When they brought my order they wanted to make sure I was satisfied before I left. I have not had that kind of experience in years. Later when I tried my food it was so good. Very good burger. Cooked right, taste right.

We went to one in Indianapolis Indiana and the food was cold, place was dirty like no other. My food came on a dirty plate and we waited for our food to be served while it sat in the window for 15 minutes. The total for 5 of us to eat there was crazy 118.00 and it sucked not worth the money. That was my first time eating at one and my last.

So disappointed with their online ordering. They got none of the burgers correct, didn't add the bacon we paid $2 extra dollars for, didnt remove the tomatoes and other things we checked off our burgers, mixed ingredients for two different burger and couldnt even be seperatef at home because it was mixed with a very spicy ingredient. They brought it out curbside and forgot the drinks...i was picking up the order but did not order it so I didnt know but that shouldnt have mattered anyway. Their way of fixing the drink issue (we called about that before checking the burgers unfortunately) was to either inconvenice us further by going back or later got a phone call saying we can ask for them for free drinks next time we go because they couldnt refund since it was part of the meals... never again will we order online from them. The woman who called us back was nice enough but correcting these issues well needs serious work!

Came in the restaurant in Cedar rapids, IA was seated...waited to take order noticed people that came in after me got their order I was there already 20 minutes no one came decided to get up walk out the door went somewhere else. The staff didn't even bother to see if I needed anything very rude staff will never return to cedar rapids red robin will return to dubuque ia red robin at least they have a friendly staff

HORRIBLE FOOD!!! We ordered a take out order of fish and chips. First of all, it was not ready until about 20 min after it was supposed to be, but then it appeared to have been in the fryer for that entire time. It was completely inedible. The fish was leather. No moisture in it at all. I called to complain and spoke to a "manager" who was incredibly rude. The fish went directly into the garbage. Don't waste your money on overpriced trash from these rude/inept employees!

Great place. Always friendly staff and amazingly good food! We love going here. The bottomless fries are a huge hit for kids and we love the burgers

My girlfriend celebrated her birthday at Red Robin location in Peoria Arizona for the past 3 years and I wanted to surprise her with a gift.Her mom and siblings were there also and I surprised them by bringing there drinks out to them.The manager was so helpful and kind and professional as well as the staff.They helped me make this work and created such a wonderful experience that will be cherished forever.Thank you for helping me create a unforgettable memory and I personally thank that store location for being a part of it all.

I was in the mood for a good burger, and while searching yelp, I was reminded of the royal burger. A gourmet burger with bacon and egg on it. Plus I remember they had some pretty good cocktails.

We have not been Here for quite a few years. When my kids were growing up, it was our go to place because they had never-ending fries. With five active kids, this helps a lot lol.

We arrived, and there was not many people. We were sat immediately. Nicole was our server, and she took my drink order right away. I asked for a Cadillac margarita, they had a similar top shelf margarita with Cointreau on the menu. I told her that was good enough, she offered to substitute Grand Marnier for the Cointreau. One nice change over the years is that not only the fries were endless, you could also have endless broccoli or salad with your gourmet burger. Endless Garlic Parmesan cheese fries for an up charge of $1.60.

What we ordered:

2x Royal burger with bacon and egg
Guacamole bacon burger
Boneless chicken wings BBQ

The food arrived quickly and everybody was quite happy. I immediately put in for refills on the fries, because I know they have to cook them up.

The waitress was really nice and helpful. She was friendly and took great care of us. I think she may have been the bartender also? I did take a picture of her, I think her name was Nicole. Pleasure to have her wait on us. With such great service, good prices, and good cocktails, we will not wait so long to come back.

Went to Red Robin on Long Dr. I wasn't feeling great, but thought that it was because the day was very hot. We went to escape the heat. I had very little appetite, and with my allergies, had special needs as well. Brandon and Blake were wonderful and amazing! They were kind and courteous, thoughtful! After getting home it became evident that I was coming down with the flu. They made a difficult night much more tolerable, and helped me get some of the only nutrition I had that night. Definitely will come back again, but preferably not when I'm becoming ill!

We ate in Warrington, PA on a Sunday at 5:00 PM. We ordered by phone. Asked for extra crispy fries. There is an up-charge for extra crispy fries. REALLY to keep fries in the fryer for an extra few moments??? The fries came soggy. The burger cold. Called to complain. Waited 27 minutes, my husband and I decided to drive to the restaurant (a 3 minute ride from our house) NO one was in the restaurant. The manager said he asked someone else to answer our call. The wait staff that answered the call said he told the manager 3 times. Manager was just ignoring us. Never eat in a Red Robin!

Solid burgers, decent bar. Overall good service and experience

Server was terrible. California md. Jasmine. Instead of seeing if we needed anything she was joking and taking selfies with other waiters

Red Robin, Vineland, NJ on 2/21/22. Drove almost an hour to get there, decided to order out and did so. Spoke to a young man who took our order, repeating to make sure it was what we ordered. When my wife went inside to pay (Gift Card and cash), she returned and we drove into the parking area to eat. Her order was fine, my order a disaster. I ordered a plain, nothing on the burger but American cheese with french fries and drink. What I received was not only a luke warm burger but all the slop you can imagine which made it a soggy roll and what I would call pieces of, or the 'bottom of the bag' potato pieces. Never again, this is the second time orders were wrong and this is suppose to be a quality eatery? Read others reviews, never going there again!

Columbus, GA. Without a doubt the worse dining experience we have ever had at any restaurant tonight. Five of us were excited to dine at this local restaurant (as we have a number of times over the years), but this experience was a disaster almost from the start. Ordered four soft drinks and one shake. Drinks eventually come, minus the shake. 15 minutes go by without seeing our waitress when we finally do see her and ask why the shake has not arrived or the soup one of our party had ordered. Waitress makes it clear she is agitated by our request to fix. Eventually the shake is brought by the bar tender, not the waitress, but no soup. Eventually our food comes out after we have been waiting for drink refills for a while. Well, four of the five entrees are wrong...one order of boneless wings that was not even close, one burger and fries wrong that had lettuce and the wrong kind of fries, cold and dry chicken in the chicken salad, and one burger with single patty when it was supposed to be a double patty. Oh, and no napkins or fork for the salad entree, still without their soup. Fast forward, the same burger comes back with the kitchen staff making a patheticly poor attempt to just pick the lettuce off the burger and send it back out with lettuce still on it and still with the wrong fries. Eventually the soup comes out...without a spoon to eat it. Had to ask four different people to get a fork. And don't get started with the lack of dipping sauces that had been ordered or drinks refilled. Finally asked for a manager after experiencing this crap fest for a while. Explained it all to the manager who then comped the meal. Here is the thing - had the manager been walking around the dining area asking how things were, watching the service, the manager would have seen the issues as they were happening because there were several tables having issues with the same waitress and things coming from the kitchen wrong. We experienced similar issues about three weeks ago, just not this bad. Will not be back for a while as it is clear current polices do not work...maybe when they have changed how they conduct business because the current methodology is not working. If I could give less than 1 star, I would.

Came in after seeing "Happy Hour" advertised on the internet.
Happy hour was advertised 3:00-6:00 and 8:00-10:00.
1/2 price appetizers, discounted beer and Margaritas.
Was told NO HAPPY HOUR !
OK...We were hungry, so we decided to order from the full priced menu.
Artic Cod and Fries meal, one of 6 items listed on their entree menu, and Iced tea.
Tea came, and it tasted "Tinney" , (SPOILED) as if it had been sitting for 4 days...
Then the waiter came and said they had NO Artic Cod, as they had ran out, at 4:00 PM.....!!!
This was on a FRIDAY NIGHT, at 5:00 PM !!!
We saw how THIS visit was going, so we got up and left without ordering anything !
This is the Second BAD experience that we have had at this location, in a short period of time.
Seems Management isn't doing their job at this business.....
I know we WON'T be returning, as I don't believe in a THIRD chance !

ordered takeout waited over an hour and food still wasnt ready, why did they continue to take orders when they clearly knew they could not possibly fill them... very disappointed..

I would give it A negative if they offered a score that low. Waited forever for a table, The server was very rude and unfriendly, and the food tasted disgusting. My family will never go back to Red Robin.

I would never step foot back into this place. I walked in the restaurant and they told me the wait was 5-15 mins. I sat there as 3 white families were seated who showed up after I was already sitting in the waiting area.

I walked up to the front and said why are you talking customers who walked in after me. she said they were already here before you. I said, "I was here before them." The manager Danelle said, " We are going in circles here like to say I was making this up in my head. She said, "We did not have your phone number and name but I was sitting there waiting to be seated. So I said why not come over and ask me my name and number?

I went over to sit at the bar and I told the bartender I wanted the General Managers number then Danelle came back over and started on and on about how I was talking un circles and said, "I did not know what I was talking about." "Then I told her that I was calling the general manager about this because this was a share case of racism she said I was causing a scene and said I should leave.

I have ate here a hundred times but right is right and wrong is wrong. if you made a crew up say that. admit that your wrong and move on.

It is terrible when they say they were gonna notify you and your name is Richard. That's not even my name.

I won't be back to any of your eateries. So keep justifying your treatment of black people by saying. "I AM NOT RACIST!!!!!!"

They were so accommodating and the food was good for a chain. I really appreciated how good they were about my allergy. When I told them I had a soy allergy something that most people just mistake for not being a big deal, it is in so many things, they were all over it. They gave me an special menu and checked everything with the kitchen to ensure that I was taken care off.

Made a complaint about red robin Mapleridge bc August 10 to head office after numerous try’s at restaurant. Head office emails back looking into it and advise if no one gets in touch within 2 Buisness days to reply back by email with now 5 reminders we now are giving review this was a bad service and cleanliness issue