My husband and I went to Red Robin on Sept 22 for a late lunch, about 2:30. There was no one in the bar where we always sit and received wonderful service and conversation with the female bartender, b... Voir plus
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We went to the RED ROBIN in Watertown, New York and we were so expressed with the Manager (who I believe his name is Shaggy). The manager CAME TO OUR TABLE SEVERAL TIMES TO MAKE SURE EVERYTHING WAS... Voir plus
I ordered takeout. The hamburger was old and cold. The fries were cold and soggy. Immediately after eating it my stomach began to experience mild nausea. I called the manager and explained the situati... Voir plus
My wife and me went for lunch at Alderwood Red Robin and the host who did not greet us but escorted us to a booth with a blank expression and no words were said. She made us feel unwelcome and consid... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Red Robin Gourmet Burgers and Brews, or simply Red Robin, is an American chain of casual dining restaurants founded in September 1969 in Seattle, Washington.
Coordonnées de contact
South Fiddlers Green Circle 6312, 80111, Greenwood Village, Etats-Unis
- redrobin.com
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Kenosha Red Robin
Went to the Kenosha, WI location this past Sunday around 1pm; It wasn't busy at all. Waited awhile until the waitress came to take our order, she asked us for our drink order and I let her know that we were ready to place our full order at this time, she snapped and said "let first get the drink order", we only wanted water. A different person was dropping off the drinks, he gave our drinks to another table, then came by to explain that they were sitting on the other table, with other people, informed me that they didn't touch them and asked it we wanted them. I asked him to bring us fresh glasses of water, I'm sure we got the same ones back. The food finally came and the onion rings were soggy and dripping with fat, the burger was ice cold. We had no silverware, napkins, or plates for the appetizer. I looked for our server and she looked at me 3-4 different times and she never came back. I got up, went to their station and grabbed my own items. They did provide another burger, but we left and won't ever be back. The restaurant is very dirty. I understand that the industry has been through bad times, but a the way to get customers back is not to treat them badly, give them crappy food, raise the prices, and then cry because you have to close the doors. Good luck Red Robin, you're going to need it because you food is horrible.
Bad food
I was there yesterday and our waitress did something to my food because, my stomach been hurting ever since I left the restaurant .
On-line pick up order missing numerous items. Never again!
Ordered carry out on-line today. Received confirmation with everything I ordered and instructions on how and where, in the parking lot to pick it up. Arrived in the parking lot and texted my arrival as the sign requested, sat there for 15 minutes and finally went in only to be told "oh, we don't follow that procedure anymore". So I got my food, and when I got home realized both the beverages I ordered were missing and my salad was missing the croutons and the parmesan cheese. We will NOT be ordering from Red Robin again. Terrible service.
I went to Red Robin to eat last night
I went to Red Robin to eat last night. I sat at the bar and noticed that the bar top needed a good cleaning. I didn’t say anything as the 2 people in the area were really running hard. I then noticed everything needed a good cleaning. Then I saw the waiter making a shake. He had the cup under the ice cream dispenser and used his figure to slice off the ice cream from the dispenser. He mixed it and delivered it. Not good. I quickly asked for a to go box. The styrofoam box was lying upside down on an upper level shelf. I walked out and threw out my food.
Went to red robbin in hilliard oh,it…
Went to red robbin in hilliard oh,it was my 1st visit and my last,way over priced,61.00 for 2 people is crazy,dirty dishes were left on table staff left them there,had to wait awhile on our food,i wouldn't recommend this place to anyone,
RED ROBIN IN QUAKERTOWN THROWS HANDICAPPED PERSON OUT
I have been eating at Red Robins for years and I am Handicapped and use a cane, never had a problem, but this time my cane slipped on the slippery tiled floors, no signs were posted. I mentioned this to the waitress who then relayed same to her Mgr. who eventually found his way over to my table. As I became to explained what happened, I can see his attitude changing and his solution was, " DON'T COME BACK SINCE IT IS TOO SLIPPERY FOR YOUR LIKINGS". NEVER APOLOGIZED.
Thank you for the multitudes of sauces…
Thank you for the multitudes of sauces Lindsay at the Lakewood, WA location. Loved the bbq with Mayo sauce
We have not been to Red Robin for a…
We have not been to Red Robin for a while with COVID. We were driving by, pulled in and placed an order for curbside carry out. The person who answered the call, I was not overly impressed with. She was very like (OMG she wants to place an order and she kinda knows what's on the menu UGH!!!!!). I told her what my husband wanted and what I wanted. Daniel the wonderful employee tasked with running orders outside. Stopped asked our name and said said he would be sure that our order was placed correctly. He was great. Absolutely friendly, respectful and very efficient. If they do shut down in restaurant dinning because of the rise in COVID cases; please be sure that Daniel is part of the team running orders to the pick up lanes. (this would be the Independence location off of 40 HWY)
When I was 3 to 5 I started jacking to…
When I was 3 to 5 I started jacking to friends and family and accepting sex from friends and family I love a guy name i love a guy name mike
Awful Experience
Red Robin Order was missing milkshake, Burger was cold and soggy So they refunded me for the shake and burger after having to contact customer service twice. Now I still end up paying 14.00 for a side of broccoli and cold fries. I was warned about Grubhub but took a chance. Stupid me. What an aggravation on a Saturday afternoon. Now I find out they wont refund me for a week. No dinner for me tonight.
My waitress was rude
Selinsgrove, PA
I've been at this establishment very few times over the years. However, it's left a nice impression on me. The one time my family and I had a wait time of almost an hour. Once inside things got rolling. Waiter was very attentive, speedy, and friendly. Food came out a bit sooner than expected and tasty. Ordered food pickup online and it's great. Very pleasant lady and food came out with very little wait. No order screw ups occurred. Highly recommend this place. For those who are on a budget, take a look at their Family Meals. It's priced very good in my opinion.
Red robins food is nice but the after…
Red robins food is nice but the after mass is not do you have an upset stomach and you’ll be going to the bathroom all night it’s almost like they put laxatives in Your food
Ate at Red Robin in Houston late after…
Ate at Red Robin in Houston late after a concert. Had to wait a bit for seating as they had probably cut their earlier Saturday evening staff. Manager came to get our drinks before our server, Vanessa, arrived on the scene. My guest ordered the BLTA on a croissant with a taste for the bacon. Although told two strips came with the sandwich and she had trouble finding the small pieces, the manager brought four more pieces to satisfy her craving. Vanessa was impeccable in attentive service, keeping drinks filled, and my sweet potato fries replenished. We did not realize how time flew (like a Robin, ha ha) and were surprised as we continued to be serve in a friendly caring way after the restaurant officially closed at 11 pm. We felt welcome throughout our experience and will return again, long before my next birthday burger reward. Thanks, Red Robin, and Joel!
It is just ok
It is just ok. The last time we went there they “ran out” of Mac n cheese for the kids to have a refill then when my daughter asked for a refill of fries instead they kept forgetting to bring them. Food is near hot when you receive it and I have witnessed first hand servers eating fries off your plate before it gets to your table.
It’s good
Absolutely love Red Robin! It is priced decently for what you get. Experiences always vary from good and great but I haven’t had a bad experience in the years I’ve gone to Red Robin. I’ve also ordered through DoorDash for them and the meal always came perfect! Will always be a Red Robin customer.
This is one of the best Corporate…
This is one of the best Corporate companies I have come by, they go above and beyond if you allow them. Great staff, great food and incredible heart.
Red Robin is not a safe place to eat…
Red Robin is not a safe place to eat everybody touches your food while they're preparing it and packing it up and putting it on your tray to send it to your table not only does everybody make your food and touch it but even when they get your sauces their fingers going the sauce and they'll still put it on your plate and give it to you nine times out of ten they don't wash their hands I've witnessed this for several years working there I don't understand even when I would complain about it nobody did anything about it it's disgusting people can die from stuff like that. The two that I've worked at is cottonwood as well as century Rio in Albuquerque.
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