Regent Street Clinic Avis 

I had a super bad experience at Regent Street Clinic Bristol and wanted to share this as a warning. I went in with a serious sore throat, but they only asked one question about my condition before immediately trying to UPSELL me a premium check package that included an STI test, which had nothing to do with my symptoms. They did not examine my throat at all: no tonsil check, no lymph node check, no proper assessment. The focus was on SELLING an expensive package rather than treating my actual medical issue.
This concern is not just based on my experience. There has already been documented news about this company. Regent Street Clinic in Nottingham (same company as Bristol) agreed to stop posting fake reviews on Trustpilot after being caught, which was reported by Nottinghamshire Live in November 2024. Knowing this, it raises serious doubts about how trustworthy their 4.6/5 rating really is.
When you look at the reviews, many of the positive ones seem suspicious. They tend to be vague, repeating similar phrases like “great service” without any detail about the treatment, diagnosis, or what actually happened during the visit. In contrast, the negative reviews are much more detailed and consistent. Common issues mentioned include hidden costs (for example, being quoted £30 but charged £95 on arrival), no GP present during appointments despite being charged for one, aggressive upselling of irrelevant packages etc.
There is also a CQC warning notice from 2024 relating to the Bristol clinic, including issues like unsafe vaccine administration (such as expired vaccines and incorrect rabies dosing) and lack of proper staff training.
If you have concerns about this clinic, you can check the official Care Quality Commission (CQC) website by searching “Regent Street Clinic Bristol” to view inspection reports and warning notices. If you experienced unsafe care, you can also submit a complaint directly to the CQC. In addition, misleading or suspicious reviews can be reported to both Trustpilot and Google to help ensure others are not misled.
PLEASE DONT GET SCAMMED AND FIGHT FOR WHAT YOU DESERVED.

Honest, friendly and quick, great experience. Didn't up sell or pressure, really would recommend. All staff great.

Wonderfully kind, transparent and efficient.

Great service, didn't have to wait long at all and very friendly staff.

Came to see Vali, really easy to book appointment was in and out in 5 mins, would recommend

Walk in clinic. Service is great quick and easy. Doctor was very helpful in explaining details. Amazing service

The team were fantastic!! Highly knowledgeable and flexible. Would highly reccomend to anyone who needs a skilled and professional travel service. Thank you!

Everyone was so lovely and efficient. The process was very quick and simple

Excellent service and very good with my anxious son who by the end was able to have a vaccination without being held or crying.

Super friendly & kind staff, helped me through my fear of vaccines!

Regent street clinic SOUTHAMPTON ✨
I went in today for hayfever treatment and I couldn’t be happier. All staff were so polite and professional. It was clean, tidy and a calm place to be. I was completely fobbed off by my nhs GP so decided to look elsewhere and landed here, I’ll definitely be returning in the future aswell as recommending to friends and family.

Really friendly GP(Rebecca)and reception(CC) very helpful and understanding. Even if results take days to come out it is still far faster and more decisive than NHS. Though it is quite expensive but that's not really within their control.

Really friendly team, made us feel really comfortable immediately. Provided us with lots of really useful information, really efficient :)

So quick and got booked in the same day as a I rang up for express rabies vaccine. Before booking in I was very stressed that we wouldn’t get the rabies vaccine in time, but this was extremely easy and we’re all covered for our trip!

I had an amazing experience. I went to get vaccines for a trip to India. Caroline was incredibly helpful and informative. She gave me a load of really great advice on how to stay safe, as well as giving me all the vaccines I need. The clinic had every vaccine I needed on site, so I could get all my vaccines the same day. Caroline was also really great about explaining the different options for vaccines. All together, a really great experience.

Very friendly staff and got the job done amazingly well! Very pleased with service.

I visited Regent Street Clinic Southampton last week for my hayfever injection and all I can say is wow, it has completely changed my summer. I can finally enjoy the nice days symptom free. Thank you so much.

They don't do the Kenalog jab anymore( which is not there fault) but they have another which they say is a little less affective.
it doesn't work at all but still costs £150

Very helpful in a time of crisis. Kind, professional, knowledgeable, had ways to go forward and very good follow up.

Very efficient service and good facilities