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Lisez les avis des autres

Noté 1 sur 5 étoiles

Went from London to Coventry to view their single room via booked appointment. On arrival to appointment , i was shown a wrong double room. Upon enquiry, i was told single room has gone over the weeke... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic rental company, second to none. Everything is efficient and quick and all online which make things so much easier than signing a million forms, ten times over. Carrie was fa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I found myself in a really bad position and needing a home quickly, I found Carrie at Rent a room and the experience from start to finish was amazing. I had a few financial issues, but carrie advised... Voir plus

Noté 5 sur 5 étoiles

I had a really great experience renting my room through Rent Room! Everything was exactly as shown in the pictures – clean, comfortable, and just what I expected. A special shout-out to Carrie and And... Voir plus

À propos de l'entreprise

  1. Société de gestion immobilière

Écrit par l'entreprise

RENTAROOM a letting agency specialising in shared housing (House of Multiple Occupation - HMOs). We manage properties in Coventry, Nuneaton, Hinckley, Tamworth and Rugby.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

124 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(124)

29 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Worst company to find a house for you

Worst company to find a house for you. They are not allowed to charge you for referencing. Legally anyway but Andy has no qualms about lying to get what he wants. Will ignore you for over a week but then say you were the one avoiding him. Don't trust this company at all

EDIT: Then why was I lied to by Andy? I was told I wasn't eligible for a refund as I hadn't responded within a day but he ignored me for over a week when I was asking about the referencing. Theres no way to contact the referencing company for an answer as I hadn't had one in over a week. Had to wait till Andy responded to Mr which was when the referencing company finally got back to me. Shady company with shady tactics lying to people in person about the requirements. You can't do or see any of the referencing requirements until you've paid the £50 which is disguised as a holding deposit so it looks legal.

5 juillet 2023
Avis spontané
Logo de RENT A ROOM

Réponse de RENT A ROOM

Hi Alex, thanks for leaving this review twice (and once under another false name).

Your application was rejected because you failed to provide the documentation required to pass referencing - namely a self assessment as you told us you were self-employed.

Our holding deposit of £50 is perfectly legal under the Tenant Fee regulations:
https://www.mydeposits.co.uk/content-hub/holding-deposits/

The terms are displayed on the first stage of our application form prior to the payment of the holding fee:
https://www.rentaroom.biz/apply/

Unfortunately by not being able to provide proof of your income, you failed the affordability test and your application was rejected. On this basis, we are entitled to retain the £50 holding fee to cover reasonable costs incurred in processing your application.

Thanks
Russ - RENTAROOM

Noté 5 sur 5 étoiles

Very friendly nice people and easy…

Very friendly nice people and easy process

5 juin 2023
Avis spontané
Logo de RENT A ROOM

Réponse de RENT A ROOM

Thanks Simon, we appreciate you sharing your experience and are glad it was a good one :-)
Russ - RENTAROOM

Noté 5 sur 5 étoiles

When I needed somewhere fast and…

When I needed somewhere fast and affordable... these guys were there for me. Andy from Rent a room is a really nice and helpful bloke, and got me into my room in the matter of day or so. All legitimate and above board (unlike some of the dodgy ones out there), I cannot be more thankful for how they helped me out and at the speed they did it. Rent a room are one of the good ones and can personally vouch for them.

25 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Very bad house

Very bad house, no proper amenities!
Dirty kitchen, heater doesn’t work well!
Bathroom and toilets are kept dirty always
Housemates are smoking
The house is smelling always

Please find another house for me

28 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Very happy with my experience

Very happy with my experience. Nothing was too much trouble and the process of moving was fast, straightforward and not stressful at all night recommend

23 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Not one to write reviews but have to…

Not one to write reviews but have to give credit where it’s due. Carrie, Andy, Gemma + the really lovely handy man are amazing. Really quick to resolve any concerns, respond quickly and communicate effectively. Couldn’t ask for a better team!

9 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

203 Edward Street - D

I had a room in nuneaton for three months on such short notice. Moved in November 2022. Carrie was briliant, and she ensured the process was all smooth on me. I will recommend them for any tenant who is looking for better value with all included. Most handy item in the bedroom was having your own refrigerator. 😀
Thank you Rent A Room.
Dani x

2 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Reliable, professional and great company

What a great company rent a room is! From the very first email up until moving everything went amazing. We were greeted at the property for our viewing by Andy on lettings who was very professional and let us look around answering any questions we had.

We fell in love with the property and Andy sorted out the application form for us. We were kept up-to-date with all the checks and application status throughout the process. We also spoke to Carrie on Lettings who is just so wonderful and professional always willing to help when needed. Nothing was ever too much for Carrie. She is a great part of the team!

When we received the news that we had been accepted for the property we were overwhelmed and so grateful for everything Andy and Carrie had done for us.

Moving was so easy with Rent a room and I would highly recommend using them again if I ever needed too ( I hope I never have too move lol)

Will recommend to friends and family about the fantastic customer service I received and thank you both again

18 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Fast service

Fast service, polite staff, no issues and simple process, all the checks were completed in a very short time

1 novembre 2022
Avis spontané

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