20 years with Resmed fantastic customer service .had many machines and masks, However latest F20 is rubbish ! Try reattaching the tube to the mask when it comes off . It requires the ability to feel... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Right now ResMed are lucky to get 1 stars after a third mask fail - a fairly new mask which has torn for some reason on the bridge of the nose position .This comes after previous failings strap... Voir plus
A shout out to Liverpool store Manager Rajani & her equally helpful staff for their excellent customer service. Being a first time cpap user that extra care & support factor always goes along way in... Voir plus
Vor 8 Tagen haben wir einen Gerätetausch in Auftrag gegeben - sehr dringend und das auch so kommuniziert! Auf Nachfrage vor 6 und 4 Tagen die Antwort bekommen, dass das Gerät noch nicht raus gi... Voir plus
À propos de l'entreprise
À propos de ResMed
Écrit par l'entreprise
ResMed changes lives with medical devices and cloud-based software apps that better diagnose, treat and manage sleep apnea, COPD, and other chronic diseases.
Visit our website
Visit our website
Coordonnées de contact
3,5
Moyen
5 k avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
There was nothing wrong with the…
There was nothing wrong with the service or the machine. But I am claustrophobic & get irritated from anything attached to me while trying to sleep 😴 💤
17 avril 2023
Réponse de ResMed
Hi Elias!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive experience with our team and hope we see you again in future.
Sleep well,
ResMed Australia
As usual purchasing from Resmed is easy…
As usual purchasing from Resmed is easy and always arrives in a few days. Ongoing happy customer
9 mai 2023
Réponse de ResMed
Hi Des,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience. Please do not hesitate to reach out for any further product support.
Sleep well,
ResMed Australia
The sales person I had could not answer…
The sales person I had could not answer any of my questions that deviated from her script. I was lucky I had my daughter with me who has a machine herself who could decipher the script.
Still not sure I got the best plan.
No idea what her name was.
9 mai 2023
Réponse de ResMed
Hi Deborah,
Thank you for taking the time to share your experience with us.
We’ll be sure to pass on the valuable feedback for improvement and we hope to see you again. Please contact us on info@resmed.com.au if there is anything else we can further assist with.
Sleep well, ResMed
Resmed products are of excellent…
Resmed products are of excellent functions and great quality. And Lizzy Kim is very helpful and knowledgeable on the products.
8 mai 2023
Réponse de ResMed
Hi Long,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience. Please do not hesitate to reach out for any further product support.
Sleep well,
ResMed Australia
Réponse de ResMed
Hi Kerrie!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
YouAppreciation have been helpful and prompt and it…
You have been helpful and prompt and it is really appreciated. THANKYOU
30 avril 2023
Réponse de ResMed
Hi Rhonda,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Awesome
Friendly , well trained staff that made my experience a good one , thanks again, I would not hesitate to recommend resmed .
30 avril 2023
Réponse de ResMed
Hi Richard,
Thank you for your review, it is much appreciated! It’s so nice to hear that our team were able to support you. We’ll be sure to pass on the positive feedback and look forward to helping you again next time.
Sleep well,
ResMed Australia
Réponse de ResMed
Hi Mal,
Thank you for taking the time to share this review with us and the community. We understand the SnoreRx isn't for everyone, which is why we offer a 30 Day Money Back Guarantee on all of our sleep health products. Please reach out to us on info@resmed.com.au for further information.
Sleep well
ResMed Australia
Réponse de ResMed
Hi Anne,
Thank you for your review, it is much appreciated! It’s so nice to hear that our team were able to support you. We’ll be sure to pass on the positive feedback and look forward to helping you again next time.
Sleep well,
ResMed Australia
Réponse de ResMed
Hi David,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Quick and Nice
I bought some HumidX filters for my AirMini. The price was better than I used to buy from hospital. The delivery was Quick and Nice! Thanks.
8 mai 2023
Réponse de ResMed
Hi Likai,
We are so thrilled to hear of your prompt, affordable experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Fantastic customer service
I recently started a subscription with ResMed to receive a new mask and tank annually, the mask I received was the wrong size, the customer service was fantastic, they were quick to respond and very accommodating when needing to return and swap for correct size. Thankyou Resmed, the new mask is perfect.
16 avril 2023
Réponse de ResMed
Hi Susanna,
Thank you for your review, it is much appreciated! It’s so nice to hear that our team were able to support you. We’ll be sure to pass on the positive feedback and look forward to helping you again next time.
Sleep well,
ResMed Australia
Good service
Quick service. Product good. Price a bit high for pensioner even with discount.
16 avril 2023
Réponse de ResMed
Hi Carol,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients.. Please do not hesitate to reach out for any further product support.
Sleep well,
ResMed Australia
Help given when it was needed
I was only recently diagnosed with sleep apnea, and the staff at ResMed were professional, caring and honest. Everything I wanted!
16 avril 2023
Réponse de ResMed
Hi David,
Great to hear that our team was able to support you on your sleep journey. Your experience is exactly what our customer care team strives to achieve for all of our clients.. Please do not hesitate to reach out for any further product support.
Sleep well,
ResMed Australia
Stopped snoring from day one and sleep…
Stopped snoring from day one and sleep is more refreshing
10 avril 2023
Réponse de ResMed
Hi John
We couldn’t be more thrilled to hear that your gear is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
Good product and great service
16 avril 2023
Réponse de ResMed
Hi Jennifer,
We couldn’t be more thrilled to hear that your gear is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
Réponse de ResMed
Hi Hue
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients.. Please do not hesitate to reach out for any further product support.
Sleep well,
ResMed Australia
Réponse de ResMed
Hi Graeme,
Thank you for taking the time to share your experience with us. We’re known to get things right, and appreciate getting honest customer feedback. We’ll be sure to pass on the feedback on for improvement and we hope to see you again. Please contact us on info@resmed.com.au if there is anything else we can further assist with.
Sleep well,
ResMed Australia
I still have to receive the items
I still have to receive the items. And the customer service online is horrible.
6 mai 2023
Réponse de ResMed
Hi Glen,
Thank you for taking the time to share your experience with us. We’re known to get things right, and appreciate getting honest customer feedback when we don't. We’ll be sure to pass on the feedback on for improvement and we hope to see you again. Please contact us on info@resmed.com.au if there is anything else we can further assist with.
Sleep well,
ResMed Australia
Réponse de ResMed
Hi Sue!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
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