Restored Furniture Avis 1 638

The pieces were lovely. However, packing tape was applied directly to the furniture - leaving a big sticky mess which stripped off a very visible part of the finish. The response from the company was unprofessional and indifferent, showing no action to apologise or to remedy the damage caused.

Great experience, went over and beyond. Would definitely buy from them again
Love the piece we had
Thanks

Dresser exactly what we were looking for. The restoration is perfect. Delivery was on time, very courteous Delivery man. Couldn't have been better.

Beautiful furniture, great customer service and all for a good cause.

Although I had a few issues with the desk ordered after breaking during delivery Restored have been very helpful and came to fix it quickly.

Really good communication about changing the delivery date. Delivered really quickly and professionally
Absolutely beautiful bureau. Really happy

Beautiful furniture really well crafted and great personal service can't recommend enough!

A lovely piece of furniture which arrived ahead of schedule and was very carefully packaged.

I think it needs much more quality control, and much more customer focused than what I have experienced currently doing. I also feel that they should be more open about the downsides as much as the upsides about their products in the beginning. This is from a distance customer experience.

Great selection and competitive prices. Delivery service and communication is second to none.

Recommended for service communication and good prices

Very helpful staff and Robert was great giving us ideas and guidance, and very flexible in helping us achieve the styles and size of furniture we needed. And the craftsmanship and quality of the furniture that we ordered was first class. It has transformed our Library in our house. We ordered for delivery to Switzerland which was made super easy by the team in the store and the delivery company that they work with. We are now immediately ordering more furniture....

I have now made three purchases from Betel, and each one was a special occasion. The furniture is just so beautiful. From ordering to the piece arriving, it's such a pleasure dealing with the company. Even the courier they use is brilliant. The latest, a mahogany music cabinet which I bought to house my art supplies & easel, arrived thoughtfully and carefully packaged. It is something I will treasure always, especially knowing that I have done my tiny little bit to support others in difficult circumstances and bring good karma into our home. From now on if we need furniture, it's Betel all the way - cannot recommend them highly enough.

Just taken delivery of a corner unit and its surpassed my expectations. Knew it was what I was searching for from the image on the web site, but the restoration has been done with care and attention to detail. Delivery was a breeze, keeping me informed and genuine care when handling on arrival. Even the van had everything carefully covered for protection in transit. And all that with the benefit of supporting charity that gives new life to old furniture. Delighted. Thanks!

Sideboard arrived in a timely manner.
The photographs were good, helping me to have confidence in my choice.
Quality is good. Draws and cupboards open and close smoothly.

Great restored dresser, really easy to organise delivery, really helpful staff on all sides. Lovely to work with and good value.

Quick delivery. Polite and helpful delivery men.

Beautifully restored pieces and a pleasure to deal with

Website works brilliantly which is essential so you can see what you are buying. Delivery on time by cheerful lads. Excellent! Happy to use if I need more vintage furniture.

I was delighted to find two beautifully restored vintage Ercol dining chairs on the website. My offer was accepted and everyone I spoke to at Restored Furniture was friendly and helpful.
The chairs were delivered to my door as promised and I am so pleased with them.

Two beautiful Ercol restored pieces well packed and arrived safely