Richmond Motor Group - Guildford Hyundai Avis 

730
TrustScore 5 sur 5

4,9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

I am happy with my car but being a bit of a dinosaur when it comes to technology I could have done with a bit more time in having explained what all the knobs and buttons are for. The owners manu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very helpful and insightful knowledge of what customer looking for. Nothing hidden about car history. So professional and always there to help you. Not to forget Abgail and Baz were so professional an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We dealt with Elliott who did everything to meet us on a deal that we could afford. He explored many different options to make it work, was open and transparent throughout the process. We ended u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience in dealing with Elliot i have to say was fantastic..he was not pushy no hard sale ..he made my experience so stress free ... all the sales team are very helpful.. very polite n welcoming... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Centre de contrôle technique
  3. Prestataire de transport automobile privé
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Coordonnées de contact

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Royaume-Uni

  • 01483 317 317

4,9

Excellent

TrustScore 5 sur 5

730 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(730)

1 674 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent, polite and expert assistance

We eventually chose another brand, but our experience at Hyundai Guildford was top class from entering the modern showroom right through to the test drive and follow up.

Elliot restored my wife's faith and trust in car salesmen. He listened to our requirements, was extremely knowledgeable and was never pushy.

Unlike several competitor brands' showrooms, the feel we got at Hyundai was really customer-focussed. Recommended.

7 novembre 2025
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're glad you enjoyed your experience. It's great to hear that the showroom and test drive met your expectations. We appreciate your recommendation and are so pleased Elliot was able to restore your trust.

Noté 5 sur 5 étoiles

I had a great experience

I had a great experience from day one. I dropped in to look around and was helped by Elliott. He found the perfect car for me and gave great customer service throughout. I drove away a very happy customer!

31 octobre 2025
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a great experience! It's wonderful that we could find the perfect car for you and provide excellent service. Thank you for your positive feedback; we appreciate it!

Noté 5 sur 5 étoiles

We’d like to say a huge thank you to…

We’d like to say a huge thank you to Elliott for completely changing our perception of what buying a car can be like. From the start, he was the opposite of the stereotypical car salesman- he really listened to what we needed, guided us through the options within our budget, and was incredibly patient throughout.
Elliott took the time to explain each part of the process clearly, making sure we understood our choices and felt comfortable with every decision. What started as quite an anxious experience turned into something genuinely enjoyable thanks to his calm, professional, and personable approach.
We’re so grateful for the peace of mind he gave us and for making the whole process such a positive one. We absolutely love our Hyundai Tucson N-Line and it's been a hit with the children too! Thank you Elliott!

23 octobre 2025
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Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate your kind words! It's great to know that the car-buying experience was enjoyable and stress-free. We are so glad you love your new car, and that it's a hit with your children. Thank you for your feedback.

Noté 5 sur 5 étoiles

Great Experience!

I had a great experience buying my new car! Elliott was super helpful, answered all my questions and made everything really easy from start to finish. I’m very happy with my new car. Thank you for making the process a positive one.

23 octobre 2025
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a great experience purchasing your new car! We appreciate your positive feedback and are glad the process was easy and helpful for you. Thank you!

Noté 5 sur 5 étoiles

Excellent experience

The sales person, Nic Martin, was the deciding factor for choosing Richmond Hyundai Guildford for our car.
One of the nicest and most helpful guys we had dealt with.
It was an excellent experience from start to finish

25 octobre 2025
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that your experience was excellent and that Nic Martin was so helpful. We appreciate you choosing us and thank you for your positive feedback!

Noté 5 sur 5 étoiles

Smooth purchase!

Everything went smoothly and it was easy to buy the car I wanted. Elliott was very helpful and all my questions were answered.

9 octobre 2025
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that your car-buying experience was smooth and easy. We're also glad that all your questions were answered and that you found Elliott helpful.

Noté 4 sur 5 étoiles

Check everything

on the whole a good experience but the back room boys need a little work.

21 octobre 2025
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Réponse de Richmond Motor Group - Guildford Hyundai

We're glad you enjoyed your experience overall. We appreciate your feedback and will work to improve our support teams.

Noté 5 sur 5 étoiles

The way to purchase a car should be

Wanted to buy an i10 phoned the dealership on Saturday 11th got a test drive on Sunday 12th
Ordered the car which we wanted on Monday the 13th collected it on the Sunday 19th.
No pressure selling very thing was very smooth highly recommended Elliott
It's a shame there is no option for more than 5*

19 octobre 2025
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that your i10 purchase was smooth and efficient, from test driving to collection. We appreciate your high recommendation and are grateful for your positive feedback!

Noté 5 sur 5 étoiles

Ive been dealing with Elliott Falkner…

Ive been dealing with Elliott Falkner at Richmond Guildford over the last few days. He and everyone else at Hyundai have been superb.... and have restored my faith in car sales men. Thank you Elliot.

22 octobre 2025
Avis spontané
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that your experience was superb. It's great to know that our team restored your faith in car sales. Thank you for your positive feedback and kind words!

Noté 5 sur 5 étoiles

From begining to end we never felt any…

From begining to end we never felt any pressure form Adrian to buy something we didn't want.

He went above and beyond to find the right car for us. Extrmely happy with the car and would definitely reccommend Richmond Motors

14 octobre 2025
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you felt comfortable with our team. It's great to know that we could help you find the right car, and we appreciate your recommendation!

Noté 5 sur 5 étoiles

Great service!

Great service by Elliott Falkner on the sales team. Very helpful & would answer any questions we had.
Highly recommend going & seeing him if you are looking at getting a Hyundai.

7 octobre 2025
Avis spontané
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that our sales team provided you with great service! We appreciate you recommending us, and we thank you for your positive feedback.

Noté 5 sur 5 étoiles

We recently purchased a Hyundai Tucson…

We recently purchased a Hyundai Tucson and had a fantastic experience. Elliot was incredibly helpful, knowledgeable, and made the process smooth and enjoyable. Highly recommend both the car and the dealership!

22 septembre 2025
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy you had a fantastic experience purchasing your Hyundai Tucson. It's great to hear the process was smooth and enjoyable, and that our team member was helpful and knowledgeable. Thank you for your recommendation!

Noté 5 sur 5 étoiles

Open and honest sales team

I had a great experience purchasing my new vehicle. Elliot and the entire sales team were very supportive, and the management was honest and transparent throughout. There was no pressure or hidden sales tactics—just genuine help and clear communication. I’d have no hesitation buying from them again. Thanks

20 septembre 2025
Avis spontané
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate your positive feedback! We're so glad to hear that our team was supportive and transparent throughout your vehicle purchase. It's great you felt no pressure and experienced clear communication. We value your recommendation!

Noté 5 sur 5 étoiles

Great support from Richmond Hyundai Guildford

We had great support from Elliott at Richmond Hyundai Guildford, when buying a second-hand car recently. Elliott was quick to understand our requirements, and spent time looking for a suitable vehicle, including bringing in a car from one of the other Hyundai dealers within the local Richmond network, which we did purchase. We are very happy with our purchase.

12 septembre 2025
Avis spontané
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a positive experience. We appreciate that our staff listened to your needs and located the perfect vehicle for you from another location. Thank you for your feedback and for choosing us.

Noté 4 sur 5 étoiles

Very helpful and informative.

Very helpful and informative.

28 septembre 2025
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate you finding our service helpful and informative. Thank you for your feedback.

Noté 5 sur 5 étoiles

Great experience…

I purchased a new I10 from Elliott He was so helpful in the whole process even setting up my mobile to the car as we left
the whole experience was totally professional as always as is my 3rd car from this great showroom

18 septembre 2025
Avis spontané
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that your new car purchase was a positive experience. It's great to know the assistance you received was helpful, and we appreciate your continued loyalty.

Noté 5 sur 5 étoiles

Great experience purchasing new Hyundai.

A great experience purchasing my new car from Guildford Hyundai. We tried other showrooms and manufacturers over a couple of weeks whilst deciding on the right car for us.

Elliott was both professional and knowledgeable and supported us in making our decision without being pushy.He kept in touch by e-mail and phone, answering any queries we had.

Great service and happy to recommend anyone who is looking for honest information to support decisions when chosing next car purchase.

27 septembre 2025
Avis spontané
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a great experience purchasing your new car. We appreciate that you found our service helpful and informative without feeling pressured. Thank you for recommending us!

Noté 5 sur 5 étoiles

We had a great experience buying our new car with Elliott

We had. great experience buying our new car from Elliott at Richmond motor group Guildford.
Elliott was so helpful and answered all the questions we had and there were many.
Nothing was too much trouble for him and I would highly recommend buying your car from him. We will definitely go back to Elliott and Richmond when we are ready to change our car again.
He is an asset to the company.
Thank you Elliott it was a pleasure.
Sarah and Rob Walford

25 septembre 2025
Avis spontané
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that your car-buying experience was so positive. We appreciate your kind words and are so glad that everything went smoothly. We look forward to seeing you both again in the future!

Noté 5 sur 5 étoiles

Ask for Nic!!

This is the third time Nic has sold us a car over a 10 year period. He has made the process easy and understandable, remembering our particular preferences - all done with a smile and good humour.

24 septembre 2025
Avis spontané
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We're glad you enjoyed your experience and appreciate your continued loyalty over the past decade. It's wonderful to know that the car-buying process has been easy and tailored to your needs. Thank you for your positive feedback.

Noté 5 sur 5 étoiles

First Class Service

This is not my first car with Richmond Group Guildford
Henry has sold me my last 2 cars .
My MGHS was amazing but very heavy on fuel and I wanted to stay with MG the service I have received was first class when I got my new car which is the MG3 hybrid Trophy which I love .
While I was working I am a career and my car was vandalised MG have been amazing Warren the manager has been very good Plus Henry has given me extra help with sorting out ant issues I had with the heating with my car and helped me to set my car up it’s been amazing and first class.

29 septembre 2025
Avis spontané
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We're glad you enjoyed your experience and appreciate your continued loyalty. It's great to know that Henry provided amazing support with your MG3 hybrid Trophy and addressed your concerns efficiently. Thank you for your positive feedback!

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