Richmond Motor Group - MG Guildford Avis 

364
TrustScore 5 sur 5

4,8

MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

This was the second car we have bought from this dealership. Originally we were going to buy an used car, but decided on a new car. Marius Mockus, at Guildford Richmond Motors, helped us go through... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was great to return to Richmond Motor Group for a new car. We were once again looked after by Marius Mockus who is a very methodical and professional salesman. We leased this time and Marius took t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently purchased a car and had the pleasure of dealing with a young salesman Dylan who had only been with the company for one month. Despite being new, his knowledge was impressive. If there was e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Marius Mockus the sales person was not at all pushy, he gave me good advise when deciding how to pay for the vehicle. He helped me with the paperwork regarding transfer of ownership and taxation. H... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Centre de contrôle technique
  3. Prestataire de transport automobile privé
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Coordonnées de contact

  • MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Royaume-Uni

  • 01483 668 303

4,8

Excellent

TrustScore 5 sur 5

364 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(364)

1 720 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The salesperson Marius was super…

The salesperson Marius was super helpful, looking for options for us without being pushy. Listened to what we were looking for

20 juin 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We're so glad to hear that our salesperson was helpful and listened to your needs without being pushy. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

We had a very warm welcome by a polite…

We had a very warm welcome by a polite sales person called Marius Mockus who was not over powering and dealt with my son new motorbility vehicle and explained everything to my son about his new car .
He also recommended a very good deal for us to purchase a new MG ZS Hybrid car which we went ahead with.

30 juin 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We are so pleased to hear about your fantastic experience! It's wonderful that our team provided such a warm welcome and explained everything clearly for your son's new vehicle. We're also delighted that we could help you find a great deal on your new car.

Noté 4 sur 5 étoiles

Good people to deal with

Good people to deal with. Keen that they find the right car for you. Marius was particularly helpful with the mountain of finance paperwork

29 juin 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We appreciate your positive feedback! We're so glad to hear that our team was helpful in finding the right car for you and assisting with the finance paperwork.

Noté 5 sur 5 étoiles

Great service!

No nonsense. No heavy handed sales.

Sales person, Marius Mockus, friendly, efficient, helpful.

Great car!

29 juin 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We're so pleased to hear you had such a positive experience with our team and appreciated the straightforward approach. It's wonderful to know you're enjoying your new car!

Noté 5 sur 5 étoiles

Second hand car sale

My salesperson Charlie,was excellent.No hassle good service

25 juin 2026
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Réponse de Richmond Motor Group - MG Guildford

We are so glad to hear you had a great experience. Thank you for your kind words!

Noté 5 sur 5 étoiles

sales executive Marius mocks found…

The sales executive Marius mocks found me the car I wanted advised me on all the options available and sorted everything no pressure a good experience all together Richmond mg Guildford I would recommend 👍

23 juin 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We appreciate you taking the time to leave us this wonderful review! We're delighted to hear you found the car you wanted and had a great experience with our team.

Noté 5 sur 5 étoiles

Lots for your money!!

Given a great deal on a demonstrater MG3 although I went in for an HS!
Efficiently on paperwork and car has got every thing I need.

22 juin 2026
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Réponse de Richmond Motor Group - MG Guildford

We're so glad you found a great deal on your MG3 and that the paperwork was efficient. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

Excellent dealership

Excellent dealership , helpful and understanding when issues arise , fortunate to have sales Executive such as Kelly whom I dealt with .

19 juin 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We appreciate your kind words! We're glad our team was helpful and understanding. Thank you for your positive feedback.

Noté 5 sur 5 étoiles

Marius was just awesome

Marius was just awesome. We went to look at the MGS9 for my husband and I ended up buying the IM5 for myself. Marius is the perfect salesman as he doesn’t try to sell you anything. Everything was very easy. A very happy 2 customers.

19 juin 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We're so glad to hear you had such a positive experience! It's wonderful that you both found vehicles you love. Thank you for sharing your feedback.

Noté 5 sur 5 étoiles

Marius was a great help

Marius greeted us on time for our appointment was pleasant as can be. He remained helpful and friendly throughout our visit and continued to be helpful with our questions in between meetings. He was the same person on our second visit answering questions and being open and honest. Lovely hot drinks too. Couldn’t ask for more. Thank you so much for your support and expertise.

14 juin 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We're delighted to hear about your positive experience and appreciate your kind words regarding the helpfulness and honesty you encountered. It's wonderful that you enjoyed our hot drinks too! Thank you for your support and expertise.

Noté 5 sur 5 étoiles

Very friendly and receptive sales team…

Very friendly and receptive sales team at MG Guildford, especially from Marios Mockos. Nice to be able to test drive a new car solo.

15 juin 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We're so glad you had a positive experience with our sales team and enjoyed your solo test drive! Thank you for your kind words.

Noté 5 sur 5 étoiles

Henry was fantastic from start to…

Henry was fantastic from start to finish. He listened to what we wanted and it never felt like we were being pushed into something. Excellent service I would highly recommend Henry and MG Richmond Guildford.

5 juin 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We truly appreciate your wonderful feedback and five-star rating! We are so pleased to hear that our team provided such excellent service and a positive experience.

Noté 5 sur 5 étoiles

Marius Mockus was excellent and we are…

Marius Mockus was excellent and we are loving our new car. Many thanks to Marius and the team.

27 mai 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We're so happy you're loving your new car! Thank you for your kind feedback and appreciation.

Noté 5 sur 5 étoiles

Excellent customer service

We visited MG Guildford and had an excellent experience with Henry Jackson. They provided clear and helpful advice on the vehicle, answered our queries with patience, and took the time to demonstrate how the car operates, spending nearly an hour ensuring we were fully informed. Importantly, we did not feel under any pressure to make a purchase.
If you are seeking knowledgeable, professional guidance and would like all your questions answered for complete peace of mind, I would highly recommend Henry. Thank you.

30 mai 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We are so pleased to hear you had such an excellent experience with us! It is wonderful to know that our team provided clear advice and patiently answered all your questions, ensuring you felt fully informed and comfortable. We truly appreciate your recommendation and kind words.

Noté 3 sur 5 étoiles

never bother to take time to show you…

never bother to take time to show you how things work ie settings on screen.seats at desks are wornout.if you order parts for MOT oh we are not a motor factor so then your without a car for nearly a week.

24 mai 2026
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Réponse de Richmond Motor Group - MG Guildford

Hi Mr Cooper,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Noté 5 sur 5 étoiles

Kelly was fantastic and made the…

Kelly was fantastic and made the process very easy.

23 mai 2026
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

We appreciate your five-star rating and kind words. We are glad we made the process easy for you.

Noté 5 sur 5 étoiles

Thank you Kelly for your help with…

Thank you Kelly for your help with buying our new MG4.
We had a few minor problems but you sort everything out.

9 mai 2026
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

We're so glad we could assist with your new MG4 purchase and resolve any issues. Thank you for your kind words!

Noté 5 sur 5 étoiles

Marius at Guildford was a star

Bought an MG EV from Marius at Guildford - great experience. Marius was very helpful and patient and took time to explain everything to us without being pushy at all.

12 mai 2026
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

We're so happy to hear you had a great experience with your new EV! We appreciate your kind words about our team's helpfulness and patience. Thank you for your positive feedback.

Noté 5 sur 5 étoiles

MG Guildford & Marius

Just wanted to say the Marius Mockus at MG Richmond Motor Group in Guildford is the consummate professional.
He made the car buying process very relaxed and easy, (considerably better than a previous car brands I have dealt with)
Marius made me feel welcome and listened to my needs and concerns and answered every question to my satisfaction.
At no point did I feel I had to buy a car unless I wanted to.
A wonderful experience and I have nothing but praise for Marius and MG Guildford.
Thankfully the car I wanted was in stock and order to collection was within a week.
Thank you

17 mai 2026
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

We are so pleased to hear you had such a wonderful car buying experience with us! It is fantastic to know that our team made you feel welcome and listened to your needs, ensuring a relaxed and easy process. We truly appreciate your kind words and thank you for sharing your positive feedback.

Noté 5 sur 5 étoiles

Exceptional Service

We've had an exceptional experience with MG Motors, especialy with our Sales person Marius. He has been really attentive, patient and has taken the time to explain everything to us in a lot of details as well as answering our questions and has made the process quite easy for us. I def recommend.

19 mai 2026
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

We appreciate your wonderful feedback and the five-star rating! We're so happy to hear that our sales team member was attentive and patient, explaining everything in detail and answering your questions. It's great to know this made the process easy for you.

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