MG HS was the choice of car and Guildford dealership was the closest to us. Initially a telephone conversation with Marius Mockus who searched cars for us & and then a meeting at the centre. Everyo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementMG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Marius was fantastic from start to finish, made the whole process so easy. He explained everything in detail and kept me updated throughout. Amazing service.
Dylan Mogg spent time with us to understand our requirements for a small EV and explained the options. Quickly got us out on a test drive and then with Sheila came up with quotes to meet our budget. V... Voir plus
L'entreprise a répondu
I recently purchased a MG ZS from Richmond Guildford and the process was smooth from start to finish. The salesman I dealt with, Akash could not have been nicer and so happy to answer any questions th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Concessionnaire Hyundai
- Concessionnaire Skoda
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Coordonnées de contact
MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Royaume-Uni
- 01483 668 303
4,8
Excellent
394 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Richmond Motor Group - MG Guildford
Hi Lauren, thank you for your kind words and five-star rating! We're delighted to hear that Charlie provided such helpful and patient service to both you and your mum. Your feedback means a lot to us, and we'll be sure to share your lovely comments with Charlie. Best regards, Richmond MG Guildford.
I recently bought a car and the service…
I recently bought a car and the service I received was outstanding from start to finish. From the very first phone call, everything was handled professionally and clearly explained. The follow-up throughout the process was excellent, and every detail was covered so I always felt informed and confident with my purchase.
A special thank you to Marius, who made the whole experience smooth and enjoyable. he treated me very well from the start of the sale right through to the end. His attitude, professionalism, and willingness to help really stood out.
I would happily recommend Marius to anyone looking to buy a car. Excellent service all the way - well done.
11 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We're happy to hear that you had such a positive experience. It's great to know that the process was handled professionally and clearly. We appreciate your kind words and are glad the team's support stood out. Thank you for recommending our services!
My fabulous experience
The salesman Darius was pleasant and very accommodating even though I was a little late for my appointment. He took time in explaining each step of what was needed and why. He showed me my choice of car in and out of the showroom in order to see the true colours. He was extremely professional and had answers to all my questions without 'fobbing me off'. Marius knows his job well and is a credit to Richmond MG
14 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Hi Mo, thank you for your glowing review and the five-star rating! We're delighted to hear that Darius provided you with such a professional and accommodating experience, even with the timing of your appointment. It’s wonderful that he took the time to explain everything thoroughly and ensured you could see your chosen car in the best light. We’ll be sure to pass on your kind words to Darius – he truly is a credit to Richmond MG Guildford. Best regards, Richmond MG Guildford.
Great service
Great service from Kelly at Richmond Guildford on purchasing our MG - very knowledgable and efficient - thank you
14 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Hi Emily, thank you for your kind review and five-star rating! We're delighted to hear about your positive experience at Richmond MG Guildford and will be sure to pass on your appreciation to Kelly. We hope you enjoy your new MG and look forward to welcoming you back in the future. Best regards, Richmond MG Guildford.
Superb service
Henry was attentive and knowledgable. This is my first Motorbility car and he made it so easy.
He took the time to show me the features of the car and set everything up for me. Great service
14 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Hi PinkChick, thank you for your wonderful review and five-star rating! We're delighted to hear that Henry provided such attentive and knowledgeable service, making your first Motability car experience smooth and enjoyable. We’ll be sure to share your kind words with him. Best regards, Richmond MG Guildford.
Henry Jackson at MG
From start to finish the whole experience was seamless. Henry Jackson was incredibly helpful in guiding us through the options and helping us find the perfect car for our needs. The process was smooth, professional and genuinely a pleasure from beginning to end. I wouldn’t hesitate to recommend him and the MG dealership to anyone looking for a new car. Highly recommended. 🚗
13 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Hi Kim, thank you for your glowing review and five-star rating! We’re delighted to hear that Henry Jackson provided such excellent service and helped you find the perfect car for your needs. It’s wonderful to know that your experience at Richmond MG Guildford was seamless and enjoyable. We truly appreciate your recommendation and wish you many happy miles ahead. Best regards, Richmond MG Guildford.
Nice overall service
Nice overall service. Marius (sales) made the whole process a pleasure. Good car selection in the lot. We chose the HS PHEV Trophy and we are so happy with this, especially considering we have been strictly Audi for the past 20 years and so can make a good comparison between the two brands.
9 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We're happy you enjoyed our service and that the car selection met your needs. It's great to know you're pleased with your choice, especially coming from another brand. We appreciate your feedback!
Very happy with the help I got choosing…
Very happy with the help I got choosing the right car for me, Charlie and Marius were very helpful and informative, would highly recommend them
28 février 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We're happy you were pleased with the assistance you received in selecting your ideal car. It's great to hear that our team was so helpful and informative.
Dealt with Marius who assisted greatly…
Dealt with Marius who assisted greatly with my research regarding the purchase of an MG HS Trophy. Clearly explained and offered a variety of finance options that were all feasible options. Fully understood and accepted my decision that I wanted to delay a purchase until later in the year. Will definitely go back later in the year and hopefully do a good deal.
11 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We appreciate you sharing your experience. We're happy to hear that the information and options provided were helpful and suited to your needs. We look forward to assisting you again later in the year.
Henry was great with all our needs
Henry was great with all our needs, happy Customer
13 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We're happy to hear that all our needs were met. Thank you for being a customer and for your feedback!
Great experience.
Henry was very professional and helpful. I cannot recommend him highly enough.
12 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We appreciate your kind words! We're happy to hear that you had a positive experience and that Henry was so helpful to you.
Henry has been amazing and…
Henry has been amazing and understanding , he has made us feel very welcome from the beginning to the end , give him a raise 😂🙏🏽❤️
12 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We're happy to hear that your experience was amazing! We appreciate your kind words and are glad you felt welcome. Thank you for the positive feedback!
Marius Mockus was the reason for our…
Marius Mockus was the reason for our positive experience, this guy is the difference and is the reason we have just bought our 5th MG from Richmond Motors
4 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We're happy to hear that you had a positive experience. It's great to know that Marius made such a difference and that you've purchased multiple vehicles from us. Thanks for your feedback.
Great experience and customer service…
Great experience and customer service all around
11 novembre 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We're glad you had a great experience with our customer service. Thank you for your positive feedback; it means a lot to us.
Excellent service so friendly staff and…
Excellent service so friendly staff and great cars
5 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Thank you for the fantastic review and five-star rating, Steve! We're delighted to hear you were pleased with our service, friendly staff, and great cars. Your kind words mean a lot to us. Best regards, Richmond MG Guildford.
Adam was very professional
Adam was courteous, professional and knowledgeable.we explained what type of car we needed and he found us one to the exact specifications.There was no pressure to buy and the whole process was seamless..On the day of exchange and pick up Adam made the whole process look easy..keep up those skills Adam...great customer service..thank you.
7 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Thank you for your fantastic review, Mr G. We are thrilled to hear about your positive experience at Richmond MG Guildford. Adam will be delighted to know his courteous, professional, and knowledgeable service made the process seamless for you. We appreciate your kind words and will be sure to pass them on. Enjoy your new car, and thank you for choosing Richmond MG Guildford!
The experience was excellent and…
The experience was excellent and professional,
My sales representative, Mr Marius, is very helpful.
4 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Thank you for your kind review and five-star rating, Mostafa. We are delighted to hear that you had an excellent and professional experience at Richmond MG Guildford. We will be sure to pass on your kind words to Mr Marius. Best regards, Richmond MG Guildford.
So efficient and friendly
So efficient and friendly. Kelly made the process an absolute pleasure!
7 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Thank you for your wonderful review and five-star rating, Ant. We’re delighted to hear that Kelly made your experience at Richmond MG Guildford such a pleasure. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.
Great customer service
Great customer service. Sales person really helpful throughout the process of trading in old car and buying our new vehicle
3 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Thank you for your wonderful review and five-star rating, Helen. We're delighted to hear that you had a great experience at Richmond MG Guildford. It's fantastic to know our sales team was helpful and supported you through trading in your old car and purchasing your new vehicle. We hope you enjoy your new car and look forward to welcoming you back in the future!
Kelly was excellent and gave us a lots…
Kelly was excellent and gave us a lots of advice. We are very happy about all the services.
6 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Thank you for your wonderful review, Mr Miyazaki. We are delighted to hear that Kelly provided you with excellent service and valuable advice. Your kind words mean a lot to us, and we are pleased to know you are happy with all the services at Richmond MG Guildford. Best regards!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.