Richmond Motor Group - MG Guildford Avis 

367
TrustScore 5 sur 5

4,8

MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a really positive experience purchasing my new car. From start to finish, the whole process was smooth, straightforward and stress-free. A special mention has to go to my Kelly Faith who was... Voir plus

Noté 5 sur 5 étoiles

This was the second car we have bought from this dealership. Originally we were going to buy an used car, but decided on a new car. Marius Mockus, at Guildford Richmond Motors, helped us go through... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was great to return to Richmond Motor Group for a new car. We were once again looked after by Marius Mockus who is a very methodical and professional salesman. We leased this time and Marius took t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Initially our experience was a little rocky as we ventured over to MG Richmond Guildford for a test drive that wasn’t offered despite being booked in. I gave my feedback to the Sales Ma... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Centre de contrôle technique
  3. Prestataire de transport automobile privé
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Coordonnées de contact

  • MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Royaume-Uni

  • 01483 668 303

4,8

Excellent

TrustScore 5 sur 5

367 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,8

Tous les avis

(367)

1 604 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent test drive with Marius

Excellent test drive with Marius. Really informative on all products, gave good advise and details on pricing etc.

Lots of information but with out being a pushy salesmen, would certainly use again

5 juillet 2025
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

Hi Simon, On behalf of Marius and the rest of the team here at Richmond MG Guildford, thank you for your 5-star rating and review!

Noté 5 sur 5 étoiles

Kelly Faith was great from the moment…

Kelly Faith was great from the moment we walked through the doors. Professional and welcoming. Made the whole process a joy. An absolute asset to the MG brand.

19 juillet 2025
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

Thank you for your kind words and for recognising the professionalism of our team, Malcolm! We're happy to hear that your experience was so positive! Kelly will be delighted to learn of your high praise!

Noté 5 sur 5 étoiles

Smooth and efficient operation from…

Smooth and efficient operation from arrival for a test drive to departure in the new car. No unnecessary pressure, and good clear advice from the sales exec.
Very professional but friendly approach throughout the whole process.
Many thanks to Marcus and his colleagues.

18 juillet 2025
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

Hi Clive, thank you for your kind words!

Noté 5 sur 5 étoiles

Marius was very helpful…

Marius was very helpful and made buying a new car straightforward and answered with all my questions. Picked the car up today and very happy.

Would recommend.

18 juillet 2025
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

Hi Toby, we wish you many happy miles in your new car! Thank you for your 5-star review!

Noté 4 sur 5 étoiles

Kelly was very good.

Kelly was very good but the overall experience could have been better. Failures with the email system resulted in essential information (eg new car reg number etc) not getting to me. Kelly picked me up from the station to take me to the dealership which was brilliant. However, the car wasn't ready due to a backlog in valetting. This delayed my get away.

18 juillet 2025
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

Hi Alan, thank you for taking the time out of your busy day to share your feedback. We appreciate it and will make sure to pass it on to the team.

Noté 5 sur 5 étoiles

Kelly at MG is great!

Kelly has made this experience so easy and quick. She was very polite and explained everything so that I understood perfectly. I would recommend Kelly to everyone. First class!!!!

18 juillet 2025
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

Hi Jenny, what a fantastic review for Kelly and the team at Richmond MG Guildford! Thank you so much for taking the time to share it!

Noté 5 sur 5 étoiles

Great customer service and support from…

Great customer service and support from Kelly.

18 juillet 2025
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

Hi Sharon, we're pleased to know you had a great experience at Richmond MG Guildford, and thank you for sharing it with others!

Noté 5 sur 5 étoiles

Very good experience using Richmond MG…

Very good experience using Richmond MG Guildford - Marius was particularly helpful, with nothing too much trouble, especially with organising the test drives for me.

7 juillet 2025
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

Good afternoon Sarah,
We're happy to hear that you had a very good experience. We appreciate your positive feedback and are so glad that our organization of the test drives was helpful to you.
Kind regards,
Cameron

Noté 5 sur 5 étoiles

Sales advisor Kelly Faith is amazing…

Sales advisor Kelly Faith is amazing she has made buying a new car a absolutely joy and I would recommend anyone who wants to buy a car to see Kelly

4 juillet 2025
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We're happy to hear that your car-buying experience was a joy. It's wonderful to know the sales advisor provided amazing service. We appreciate your recommendation and feedback. Kind regards, Cameron

Noté 5 sur 5 étoiles

Marius was very helpful and polite…

Marius was very helpful and polite explaining all the various things to me

2 juillet 2025
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

We're happy to hear that you found the explanations helpful and the service polite. Thank you for sharing your positive experience with us! Kind regards, Cameron

Noté 5 sur 5 étoiles

good service

good service, friendly,

25 juin 2025
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

Hi Qing

Thank you so much for the kind words, We're thrilled to hear you had a first-class experience. If there's anything else we can help with in the future, don't hesitate to get in touch.

Kind regards,
Mae

Noté 5 sur 5 étoiles

Kelly was fabulous very attentive and…

Kelly was fabulous very attentive and not pushy. She really knew her stuff about the vehicles and deals available. A real credit to MG.

21 juin 2025
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

Hi Kelly

We're happy to hear that you had a positive experience! It's great to know the team member was attentive and knowledgeable. Thank you for your feedback.

Kind regards,
Mae

Noté 5 sur 5 étoiles

Buying a new car with no pressure from salesman

Made welcome from the beginning of looking for a new car, no pressure from sales team but extremely helpful.
Marius Mockus has been especially helpful, being available for any questions I had, and keeping me informed. Would definitely recommend to friends and family

21 juin 2025
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

We're happy to hear that you felt welcome and experienced helpful, no-pressure service while looking for your new car. We appreciate your kind words and recommendation! It's great to know that our team met your needs.

Noté 5 sur 5 étoiles

James Abernathy was really helpful and…

James Abernathy was really helpful and made the whole process quick and painless!

17 juin 2025
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

We're happy to hear that the process was quick and painless, and that the team member was helpful. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Excellent service

13 juin 2025
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

Thank you for the great feedback! We're glad you were happy with the service. Kind regards, Cameron

Noté 5 sur 5 étoiles

Great service from James

I have ordered an MG HS Phev having been looked after by James. He was very patient with my endless questions and need for a few test drives to make my mind up. He didn’t apply any pressure or try any ‘sales tactics’, which I would have disliked. He gave me some good advice and I found him very straightforward to deal with. He also worked hard to get me the best deal on the car. This is the second car I have bought from the Richmond Motor Group and both have been good experiences.

31 mai 2025
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

Good afternoon Adrian, we're glad you enjoyed your experience. It's great to hear that you felt supported during the purchase of your MG HS Phev and that you appreciated the straightforward service. We appreciate your repeat business and thank you for your positive feedback. Kind regards, Cameron

Noté 5 sur 5 étoiles

I purchased a MG ZS Hybrid from MG…

I purchased a MG ZS Hybrid from MG Guildford and the experience was made very easy by the friendly and knowledgeable staff ( especially Marius). There was no hard sell just providing all the information we needed to make the decision to buy.

9 juin 2025
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

Hi Ray. We appreciate your feedback and are so glad to hear the team made your MG ZS Hybrid purchase easy. It's great to know the staff's knowledge helped you make your decision. Thank you! - Laurence

Noté 5 sur 5 étoiles

Marius Mockus salesman MG Guilo

The salesmen whose name is Marius Mockus in Richmond motor group in Guildford was very knowledgeable and polite also made us feel good about coming to MG Guildford and we would recommend in to others buying a new car.

6 juin 2025
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

Hi Mr Clark. We appreciate your kind words! We're happy you felt comfortable visiting us and found our team member to be knowledgeable and polite. We're glad you enjoyed your experience and would recommend us to others. - Laurence

Noté 5 sur 5 étoiles

I would like to thank Marius our salesman at Richmond Motors Guildford

I would like to thank Marius our salesman for all his help in choosing our new MG ZS HIBRID. We are delighted with our car and the service Marius and the team at Richmond motors Guildford provided.

Thanks Marius

2 juin 2025
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

Good afternoon Hugh, we appreciate your wonderful review! We're so happy to hear that you are delighted with your new car and the service provided. It's fantastic to know that you had such a positive experience with our team. Kind regards, Cameron

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