I had a really positive experience purchasing my new car. From start to finish, the whole process was smooth, straightforward and stress-free. A special mention has to go to my Kelly Faith who was... Voir plus
Établissement
Changer d'établissementMG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
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Lisez les avis des autres
This was the second car we have bought from this dealership. Originally we were going to buy an used car, but decided on a new car. Marius Mockus, at Guildford Richmond Motors, helped us go through... Voir plus
L'entreprise a répondu
It was great to return to Richmond Motor Group for a new car. We were once again looked after by Marius Mockus who is a very methodical and professional salesman. We leased this time and Marius took t... Voir plus
L'entreprise a répondu
Initially our experience was a little rocky as we ventured over to MG Richmond Guildford for a test drive that wasn’t offered despite being booked in. I gave my feedback to the Sales Ma... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Concessionnaire Hyundai
- Concessionnaire Skoda
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Coordonnées de contact
MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Royaume-Uni
- 01483 668 303
4,8
Excellent
367 avis
Demande des avis aux clients
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James was really helpful
James was really helpful. He made the whole experience stress free.
24 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We're happy to hear that the experience was stress-free, and we appreciate your positive feedback. Thank you for letting us know!
Amazing service from kelly
Amazing service from kelly, really helped me through the process.
30 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We appreciate you sharing your positive experience! We're so glad we could assist you effectively throughout the process.
Prompt,polite and informative customer…
Prompt,polite and informative customer service, Genuinely interested in helping us achieve our desired outcome.
25 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We're happy to hear that our customer service was prompt, polite, and informative. It's great to know we helped you achieve your desired outcome. Thank you!
Excellent customer care and awareness
Excellent customer care and awareness. Very friendly staff, special thanks to Marius Mockus.
26 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We appreciate you sharing your feedback and we're happy to hear about the excellent care you received from our friendly staff. Thank you for your recognition.
Top Service
From the moment I went to the Richmond Motor Group in Guildford they were nothing but professional.
I couldn’t have asked for more. Nothing was to much trouble.
For me the biggest plus point was the main person I dealt with Marius Mockus. He was able to answer all my questions show me a number of ways for financing to car to best suit my budgets. He didn’t once try and push a sale on me but just wanted me to be aware of all the different options I had.
Except for the fact that I love the car he was a big part of my decision to buy .
I 100% recommend Richmond Motor Group and Marius to anyone looking to buy a new or approved second hand car.
22 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We're happy to hear that you had such a positive experience! It's great to know that our team provided professional service and addressed your needs effectively. We appreciate your recommendation and are glad you are enjoying your car.
When visiting Richmond motor group…
When visiting Richmond motor group Guildford, I spoke to James a very lovely helpful man. James made my experience when I was there amazing explaining everything in full and making me feel very comfortable and would 100% recommend James and the Richmond group to everyone I know!
22 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We appreciate your kind review! We're so glad to hear that you had such a positive experience. It's wonderful to know that you felt at ease and that everything was explained clearly. We appreciate your recommendation!
Excellent purchase experience - thank you Marius!
Marius Mockus was our salesman and did a fantastic job of taking us through all of the vehicles that matched our search criteria. He was friendly, approachable, very knowledgeable, and importantly, he let us take our time to come to a decision. There was no sales pressure and the whole experience of buying the car was excellent. The car itself has been great, zero issues so far.
I would thoroughly recommend this garage for sales and especially Marius. Thank you!
29 août 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We're happy to hear that you had such a positive experience! It's great to know the sales process was excellent and that you are enjoying your new car. Thank you!
Marius was very helpful during our…
Marius was very helpful during our conversations with him where we were deciding whether to switch our car for a new one. He listened to our ideas/concerns and provided lots of helpful information presented in an objective way. There was no pressure and in the end we kept with our current car which he took in good spirit.
13 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We appreciate your feedback and are glad the experience was a positive one.
I recently purchased a new MG ZS…
I recently purchased a new MG ZS through Kelly Faith of Richmond Motor Group in Guildford. The whole experience was very positive and Kelly was excrptionally responsive and helpful throughout the whole deal. Five Stars!
6 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We're happy to hear that you had a positive experience purchasing your new car. We appreciate your kind words and are so glad that our kelly was helpful and responsive throughout the process. Thanks for the five-star review!
Henry in sales
Henry had all details covered and made the whole buying a car process stress free. I don’t find it a very easy process normally, but he really went out of his way to make sure I had the best purchase for my budget. I’m really happy with the car. Bought MG4
5 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
We're happy to hear that the car buying process was stress-free. We're so glad we could ensure you found the best purchase for your budget and that you are happy with your MG4.
Marius at Richmond Motor Group.
Marius was extremely helpful and provided a great service throughout. He explained all the products on offer and gave very clear and impartial advice. I would definitely recommend the company for great customer service.
1 septembre 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Hi Laura, we appreciate you taking the time to leave us this wonderful review! We're happy to hear that your recent experience was so positive. Thanks for recommending us!
Fantastic Kelly
Went to look at an MG car today not a new one but second hand and was met by such a lovely lady called Kelly . She did so much and was extremely helpful and knowledgeable of the cars that I ended up buying a brand new car from her . She made everything so simple and gave us a great deal on our trade in . I really wouldn’t hesitate to anyone that’s looking for an MG to go to this dealership and ask for Kelly she will do you a great deal with absolutely none of the BS .
30 août 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Good morning, thank you for rating and reviewing us! We're pleased to know you enjoyed your visit to the showroom and that Kelly was so helpful and knowledgeable! We look forward to seeing you again!
My zs exclusive…
Very helpful staff very quick turn around from trading in my old car to receiving my new one.
21 août 2025
Réponse de Richmond Motor Group - MG Guildford
Dear Mrs Preston, thank you for sharing your positive experience with others online! We're pleased to know the upgrade of your vehicle went so smoothly!
Kelly gave a first class service
Kelly gave a first class service, she was very knowledgeable about the vehicle, kept me up to date at all times and was never forceful in her approach. Very happy customer.
10 juillet 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Good morning Conrad, we are so glad to hear about your positive experience and that you were happy with the service provided. Thank you for your feedback!
Experienced and helpful
Friendly, helpful staff. Everything was explained in detail. From starting the buying process to completion was very quick and Kelly arranged everything for us. This is our second purchase and we will remain loyal customers for life.
5 août 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Good morning, thank you so much for your continued support! We are delighted to know you will be back in the future and look forward to serving you for many years to come!
Relaxed, calm and family friendly
Very easy process in a relaxed, calm showroom. Very helpful and quick to amend any request or issues.
1 août 2025
Réponse de Richmond Motor Group - MG Guildford
Hi Nick, thanks for this lovely feedback!
Brilliant customer relations maruis…
Brilliant customer relations maruis sales guy top notch 👌
1 août 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Hi Jason, hearing that you found the team to be "top-notch" is the best thing we could hope for! Thanks for sharing!
We received friendly fantastic customer…
We received friendly fantastic customer service from MG guildford. Special thanks goes to Kelly faith who guided and provide everything we need until we bought our first car. It ws a brilliant experience and thank you so much for everything
30 juillet 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Hi Madusanka, it's wonderful to hear that Kelly guided you and provided everything you needed for your first car purchase. Thank you for your positive feedback and for sharing your brilliant experience.
Kelly was very helpful
Kelly was very helpful, patient and friendly. Thank you
24 juillet 2025
Avis spontané
Réponse de Richmond Motor Group - MG Guildford
Hi Rachel, we're happy to hear that Kelly provided you with excellent support. Thank you for your kind words and for sharing your positive experience!
Fantastic service Very pleased with my…
Fantastic service Very pleased with my new car extremely professional sales person very helpful
21 juillet 2025
Réponse de Richmond Motor Group - MG Guildford
Hi Martin, thank you for this lovely feedback!
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