Rise & Shield Avis 

65
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

So far, I’ve had a very positive experience with the customer support team. They were very friendly, helpful and responsive. My questions were answered quickly, and my refund was processed within ju... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Estoy muy conforme , respondieron mis dudas detalladamente sin dejar nada sin contestar, muy amables , me atendio Kevin, expeditivo sin demoras, excelente servicio , atencion al cliente de primera,Y L... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kevin was super helpful. He read my huge email carefully and responded to everything, point by point, very clearly. Asked very relevant questions and within 3 emails I was set! I now have very afforda... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

This is a review for the purchase of the travel insurance only. I wanted an annual plan with an option for extreme adventure as I am hoping to summit Mt Kilimanjaro in August. I am an expat who travel... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance voyage
  2. aussi dans
  3. Compagnie d'assurance
  4. Compagnie d'assurance sportive

Écrit par l'entreprise

We’re Rise & Shield, the adventure-obsessed travel-insurance specialists who believe incredible journeys should never be cut short by unexpected mishaps. After all, memories should never be medical bills, ever. From alpine switchbacks to equatorial surf breaks, our flexible policies cover more than 150 adrenaline-charged activities, like trekking to 6,500 m, off-piste skiing, scuba diving, mountain biking and plenty in between. No matter where you set off from, or where your compass lands next, our “anywhere-to-anywhere” cover keeps you protected across the globe, even if you’re already on the road when inspiration strikes. Choose a single-trip plan for a once-in-a-lifetime expedition or lock in an annual multi-trip policy to roam freely all year; every option comes with 24/7 medical-emergency assistance, swift helicopter evacuation, and a claims process designed for travellers, not paperwork. We’re authorised and regulated in the UK by the Financial Conduct Authority (FRN453654), underwritten by Optimum Global Insurance and reinsured by Lloyd’s of London, so your safety net is as solid as the routes you tackle. Wherever adventure calls, we’ve got your back, so you can travel the world bravely and come home with only the best stories.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

65 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(65)

46 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The information is very clear and easy…

The information is very clear and easy to understand, the coverage is comprehensive, and the policy is easy to purchase.

23 juillet 2026
Avis spontané
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Réponse de Rise & Shield

Thank you Montse. Glad you found the process simple and helpful.

Noté 4 sur 5 étoiles

Really quick and easy to understand…

Really quick and easy to understand options

More specifics on cycling trips would help further

10 juillet 2026
Avis spontané
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Réponse de Rise & Shield

Hi Stuart, thank you for taking the time to leave your comment. I shall pass that on to the team to add more information on cycling

Noté 5 sur 5 étoiles

Smooth and Efficient

Obtaining the needed Insurance through your Company was smooth and straigh forward, including payment. Thanks for the efficiency.

29 juin 2026
Avis spontané
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Réponse de Rise & Shield

Thank you Maria.

Noté 5 sur 5 étoiles

Peace of Mind Thanks to Rise & Shield's Abie

I want to highlight the excellent customer service I received from Abie at Rise & Shield during a travel insurance policy change for my upcoming trip to Antarctica.
Due to my own misreading, the original policy I purchased did not meet the specific requirements for cruises in the polar region. When I realized this, I contacted Rise & Shield and Abie assisted me right away.
Abie handled the cancellation of the original policy, the refund, and the purchase of a new policy with the correct coverage.
I would definitely recommend Rise & Shield for their quality of service. Thank you Abie and team!

15 juin 2026
Avis spontané
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Réponse de Rise & Shield

Thank you Rodrigo. Abie is great! The team is always happy to help. Buying travel insurance for specific adventure trips can lead to mistakes, and our team is always happy to assist in making sure our clients have the correct policy.

Noté 5 sur 5 étoiles

It was easy because after a Google…

It was easy because after a Google search, I emailed Rise & Shield and told them specifically what I needed. They responded with the all the information I needed to select the right policy. It was so quick.

13 juin 2026
Avis spontané
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Réponse de Rise & Shield

Thanks Jo, we love when people check with us so they have peace of mind that they bought the right policy.

Noté 5 sur 5 étoiles

not easy finding travel insurance for…

not easy finding travel insurance for my trip, and they helped with my questions to make sure I was covered.

14 juin 2026
Avis spontané
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Réponse de Rise & Shield

thanks Kevin, we are always happy to help. Let us know the details of your trip and we will advise you on what cover you need.

Noté 5 sur 5 étoiles

Nice and simple for booking

Nice and simple for booking, accidentally messed my days up by a day Abie was quick to rectify for me. Great team quick communication, quick confirmation great service

27 mai 2026
Avis spontané
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Réponse de Rise & Shield

Thank you Tam, always happy to hear about good experiences with the team.

Noté 5 sur 5 étoiles

Booking process

The process of booking was very simple. Selecting the correct package was easy. Very efficient.

11 mai 2026
Avis spontané
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Réponse de Rise & Shield

Thank you Veronica, always good to hear!

Noté 5 sur 5 étoiles

Attentive customer service when booking your policy

Booking the right insurance was very easy with a simple process. I had a number of questions that got answered clearly and efficiently by the Rise and Shield team. I haven’t started my trip yet so I can’t review beyond the purchase of the policy but I like the fact that they are able cover more that other insurance companies and so far their customer service has been fab.

24 avril 2026
Avis spontané
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Réponse de Rise & Shield

Thank you Ana. The team love to hear feedback like this, thank you for taking the time to write this.

Noté 5 sur 5 étoiles

Too Easy

Very simple form to fill, all relevant information was available to evaluate the policy coverage and decide

24 avril 2026
Avis spontané
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Réponse de Rise & Shield

thanks Muhammad, too easy! Great to hear!

Noté 4 sur 5 étoiles

Rise & Shield Purchase of Annual Plan

This is a review for the purchase of the travel insurance only. I wanted an annual plan with an option for extreme adventure as I am hoping to summit Mt Kilimanjaro in August. I am an expat who travels a lot and had questions around residency and the plan. The team were able to communicate clearly and professionally and answer my questions. The website is easy to understand and to follow for purchase.

2 avril 2026
Avis spontané
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Réponse de Rise & Shield

Thank you Frances, for taking the time to leave a review.

Noté 5 sur 5 étoiles

Pre trip customer service is amazing

We haven’t taken our trip yet, but I want to commend the amazing service we have been provided with. Unfortunately we have had to move our trip due to regional issues and Rise and Shield have moved our policy to the new dates with no hesitation and lots of support. Thank you to Abie!

11 mars 2026
Avis spontané
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Réponse de Rise & Shield

Thank you Lauren, great to hear.

Noté 5 sur 5 étoiles

I initially came across Rise and Shield…

I initially came across Rise and Shield independently while researching high altitude rescue insurance. Then I discovered that the guide service I'm using also recommends them. I was pleasantly surprised at how much the policy covered saving me from have to buy additional medical coverage. The whole process was and straight forward. However, the final test, the true test will be if I have to file a claim. I hope I do not but that's when you find out how good they are. After the rescue of course.

5 mars 2026
Avis spontané
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Réponse de Rise & Shield

Hi Norm, thank you for taking the time to leave a review.

Noté 5 sur 5 étoiles

Why Can't Others Make It this Simple...?

Took me ages to find a company that made Antarctic insurance conditions understandable!

To be covered for Antarctica, just add their "Plus" extension option. Really simple! They were also the first company to be clear about evacuation restrictions (got to be from land - Ushuaia or Stanley and evacuation has to be pre-approved - fairly standard as I understand it).

They don't ask you to declare pre-existing medical conditions - they just don't cover you for anything you've had in your medical record for the last 5 years. Unusual, but it made quoting faster and simpler.

Also contacted their customer service via email and got an almost instant, helpful and friendly reply.

And, even with Antarctic cruising included, the price for a whole year compared well with last year's annual cover.

3 mars 2026
Avis spontané
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Réponse de Rise & Shield

Thank you very much for such a detailed reply. We did try to make our wording about what we do and do not cover as clear as possible. Antarctica can be quite daunting regarding evacuation, and we wanted to give our members as much info as possible about the region. thank you again.

Noté 5 sur 5 étoiles

Smooth process

Easy to obtain. Support/queries were promptly replied.

10 février 2026
Avis spontané
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Réponse de Rise & Shield

Thank you Arvinth

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