1. repeat business with the same sales manager 2.despite the same previous finance issue/obstacle, we overcame the obstacle again (with an improved quote) which should not be an obstacle based on... Voir plus
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1. repeat business with the same sales manager 2.despite the same previous finance issue/obstacle, we overcame the obstacle again (with an improved quote) which should not be an obstacle based on... Voir plus
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Rivervale have been great, the deal I got was incredible compared to options directly with the main dealer. I’m so happy with the car and the communication I had throughout with Jordan. Rivervale will... Voir plus
We dealt with Mark who was expectional , polite and very patient. he kept in touch all the way through arrangement. Nothing was too much trouble. Wouldnt hesitat in using them again.
L'entreprise a répondu
Was looking for a particular engine on the qashqai lease and Rivervale had the ideal one in stock at the right price. Great communication from Jack Fuller, phone calls and emails made the process eas... Voir plus
L'entreprise a répondu
Rivervale provides leasing, servicing and vehicle management for cars, vans and minibuses.
A1-A3 Evershed Way, BN43 6QB, Shoreham-by-Sea, Royaume-Uni
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I've just taken delivery of a new electric car through Rivervale on a four-year business lease. The process was seamless. Joe Hansell at Rivervale sourced and secured the specific model I was looking for at a very competitive price and ensured delivery with a far shorter timeframe than other suppliers could offer. I was very happy with the service and would recommend Joe and Rivervale without hesitation.

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This was my first experience for leasing a car.
From my first enquiry to the actual delivery I was kept fully updated.
These updates both come in the form of emails and telephone calls. Both the tephone calls and the emails were quickly received and responded to when I needed to ask questions etc.

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Ross help me with all my questions and sorted me out a great deal, very professional and kept in contact throughout the process...also contacted once car delivered...fantastic service from Rivervale and Ross was outstanding...thank you..

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I’ve just leased a car through Rivervale and it was a really smooth and stress free process. A big thank you to Jake for giving a great service. He was knowledgeable, responsive and really helpful. I would highly recommend Rivervale.

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Excellent service. Excellent communication and no conversation a problem. Big thanks to jack for my new wheels! Brilliant company

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Was looking for a particular engine on the qashqai lease and Rivervale had the ideal one in stock at the right price. Great communication from Jack Fuller, phone calls and emails made the process easy and the vehicle was delivered as promised in quick time which suited my purpose. Good follow up calls after delivery checking all ok, all in all a good and personal service. Thank you.

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Excellent service , fantastic communication throughout from Kyle , nothing was too much trouble for him , regarding any questions I had

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Customer service here was exceptional, every question answered with clarity, the professional yet friendly approach was simple outstanding. The vehicle was delivered withing the promised timeline.

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I have just leased my third vehicle through Rivervale and it has been a good experience every time. Kyle is a great guy to deal with and is happy to answer questions and works hard to find the best/most suitable deal available without being pushy. I'm really happy with the service received and would recommend Rivervale if you're thinking of leasing.

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Kyle was absolutely fantastic from start to finish finding us the perfect car & putting everything through for us really quickly before we had our daughter which was so so helpful. Highly recommend.

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We decided to add an additional vehicle to our fleet and noticed that Rivervale had a stock vehicle at the right price. Our online enquiry on 14th April resulted in a call back within minutes from Kyle. He confirmed which colours were available from stock, ran through the process which was straightforward. Paperwork was processed very quickly (Within a couple of days). My query about the process for adding a private plate was answered immediately.
Delivery was arranged for 27th April and went very smoothly. Kyle called afterwards to check we were happy with everything.
This is our first experience of Rivervale and would highly recommend.

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Very smooth process, great dashboard on the website to see where you are with the lease. Dealt with Jim, great guy, not at all "salesy" just very easy to talk to. great price too. Recommended

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From the minute I was intouch with Rivervale the staff have been great answering all my questions and helping me with what I needed to complete my purchase with the ford explorer Marc had been very helpful and had always called me back and when he was off another member of staff answered all my enquiries

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Jordan was great to work with and made the whole experience really pleasant. He worked hard to find a car that suited my criteria and gave me really good advice. He kept me updated throughout. The rest of the team were well organised and everything went very smoothly and was on time.

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I have dealt with Rivervale for many years now and can not tell you of another Business that provides as much customer service as these Guys. Very knowledgeable and listen to your needs. Always kept informed throughout the purchase experience and above all, they certainly know their Onions. Thoroughly recommend!

Réponse de Rivervale
My experience leasing a car with Rivervale has been very positive. The process was smooth and straightforward from start to finish, with clear communication throughout. Jim, the Sales Manager, was great — helpful, professional, and kept me updated at each stage, which made the whole experience easy and stress-free. I would be happy to recommend Rivervale to others looking for a car lease.

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Outstanding from start to finish. All the team and manager Jordan are very helpful, thank you. Also they are very competitive in pricing and vale for money. Will use again next time.

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Great service as always from Jim and the team. Love the new car
Thank you

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