Rivervale Avis 4 695

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

1. repeat business with the same sales manager 2.despite the same previous finance issue/obstacle, we overcame the obstacle again (with an improved quote) which should not be an obstacle based on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rivervale have been great, the deal I got was incredible compared to options directly with the main dealer. I’m so happy with the car and the communication I had throughout with Jordan. Rivervale will... Voir plus

Noté 5 sur 5 étoiles

We dealt with Mark who was expectional , polite and very patient. he kept in touch all the way through arrangement. Nothing was too much trouble. Wouldnt hesitat in using them again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was looking for a particular engine on the qashqai lease and Rivervale had the ideal one in stock at the right price. Great communication from Jack Fuller, phone calls and emails made the process eas... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire de véhicules à moteur
  2. Prestataire de transport automobile privé
  3. Service de location

Écrit par l'entreprise

Rivervale provides leasing, servicing and vehicle management for cars, vans and minibuses.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Successful business lease of new EV

I've just taken delivery of a new electric car through Rivervale on a four-year business lease. The process was seamless. Joe Hansell at Rivervale sourced and secured the specific model I was looking for at a very competitive price and ensured delivery with a far shorter timeframe than other suppliers could offer. I was very happy with the service and would recommend Joe and Rivervale without hesitation.

28 avril 2026
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Réponse de Rivervale

Thank you so much for your recommendation, Andy. We really appreciate it and are thrilled to hear your process with Rivervale was seamless. We hope to see you again next time, enjoy your new car!

Noté 5 sur 5 étoiles

This was my first experience for…

This was my first experience for leasing a car.
From my first enquiry to the actual delivery I was kept fully updated.
These updates both come in the form of emails and telephone calls. Both the tephone calls and the emails were quickly received and responded to when I needed to ask questions etc.

30 avril 2026
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Réponse de Rivervale

Thank you for leaving us such a nice review, we are thrilled to hear this. Thank you for choosing Rivervale, we hope you enjoy your new wheels!

Noté 5 sur 5 étoiles

Matt was brilliant

Matt was brilliant. Smooth sailing. Highly recommended.

1 mai 2026
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Réponse de Rivervale

Thank you so much for your recommendation, Sophina. We hope you enjoy your new wheels!

Noté 5 sur 5 étoiles

Ross was fantastic at Rivervale

Ross help me with all my questions and sorted me out a great deal, very professional and kept in contact throughout the process...also contacted once car delivered...fantastic service from Rivervale and Ross was outstanding...thank you..

30 avril 2026
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Réponse de Rivervale

Thank you, Ellen. We appreciate you taking the time to leave us such a nice review, we are glad to hear you got a great deal on your car and ope you enjoy it!

Noté 5 sur 5 étoiles

Great service - thank you

I’ve just leased a car through Rivervale and it was a really smooth and stress free process. A big thank you to Jake for giving a great service. He was knowledgeable, responsive and really helpful. I would highly recommend Rivervale.

1 mai 2026
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Réponse de Rivervale

thank you so much for your recommendation, Kathryn. We are glad to hear your experience was sooth and stress free! thank you again for choosing Rivervale, enjoy your new car!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Excellent communication and no conversation a problem. Big thanks to jack for my new wheels! Brilliant company

29 avril 2026
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Réponse de Rivervale

thank you for taking the time to leave us such a nice review, Kim. We are glad to hear this and hope to see you again next time! Enjoy your new wheels!

Noté 5 sur 5 étoiles

Recommended

Was looking for a particular engine on the qashqai lease and Rivervale had the ideal one in stock at the right price. Great communication from Jack Fuller, phone calls and emails made the process easy and the vehicle was delivered as promised in quick time which suited my purpose. Good follow up calls after delivery checking all ok, all in all a good and personal service. Thank you.

29 avril 2026
Avis spontané
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Réponse de Rivervale

Thank you for your kind words Richard. We are delighted to hear you found the right vehicle at the right price and that the process was smooth and straightforward throughout. We are also glad the delivery and follow up met your expectations.
Enjoy your new vehicle and if you ever need anything else please feel free to get in touch.

Noté 5 sur 5 étoiles

Excellent service

Excellent service , fantastic communication throughout from Kyle , nothing was too much trouble for him , regarding any questions I had

28 avril 2026
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Réponse de Rivervale

Thank you for your kind words Brian. We are delighted to hear you received excellent service and that communication throughout was clear and helpful. If you ever need anything else please feel free to get in touch.

Noté 5 sur 5 étoiles

Customer service here was exceptional

Customer service here was exceptional, every question answered with clarity, the professional yet friendly approach was simple outstanding. The vehicle was delivered withing the promised timeline.

21 avril 2026
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Réponse de Rivervale

Thank you for your kind words Trudy. We are delighted to hear you found our customer service exceptional and that everything was clear and straightforward throughout.
We are also pleased the vehicle was delivered within the promised timeframe. If you ever need anything else please feel free to get in touch.

Noté 5 sur 5 étoiles

Great Service

I have just leased my third vehicle through Rivervale and it has been a good experience every time. Kyle is a great guy to deal with and is happy to answer questions and works hard to find the best/most suitable deal available without being pushy. I'm really happy with the service received and would recommend Rivervale if you're thinking of leasing.

27 avril 2026
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Réponse de Rivervale

Thank you for your continued support Richard. We are delighted to hear you have had a great experience with us each time.
Enjoy your new vehicle and thank you again for recommending Rivervale. If you ever need anything else please feel free to get in touch.

Noté 5 sur 5 étoiles

Kyle was absolutely fantastic from…

Kyle was absolutely fantastic from start to finish finding us the perfect car & putting everything through for us really quickly before we had our daughter which was so so helpful. Highly recommend.

28 avril 2026
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Réponse de Rivervale

Thank you so much for your kind words and recommendation, Charlotte. We are really pleased to hear you had a great experience.
Congratulations on your new arrival and we hope you are enjoying your new car. If you ever need anything else please feel free to get in touch.

Noté 5 sur 5 étoiles

Excellent Service

We decided to add an additional vehicle to our fleet and noticed that Rivervale had a stock vehicle at the right price. Our online enquiry on 14th April resulted in a call back within minutes from Kyle. He confirmed which colours were available from stock, ran through the process which was straightforward. Paperwork was processed very quickly (Within a couple of days). My query about the process for adding a private plate was answered immediately.
Delivery was arranged for 27th April and went very smoothly. Kyle called afterwards to check we were happy with everything.
This is our first experience of Rivervale and would highly recommend.

27 avril 2026
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Réponse de Rivervale

Thank you so much for your recommendation, Chris. We are thrilled to hear your experience was straightforward and quick. Thanks for choosing Rivervale, we hope you enjoy your new addition and we hope to see you again next time!

Noté 5 sur 5 étoiles

Very smooth process

Very smooth process, great dashboard on the website to see where you are with the lease. Dealt with Jim, great guy, not at all "salesy" just very easy to talk to. great price too. Recommended

28 avril 2026
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Réponse de Rivervale

Thank you so much for your recommendation, Olly. We are so glad to hear you had a smooth experience with Rivervale. We hope you enjoy your new wheels, and we hope to see you again next time!

Noté 5 sur 5 étoiles

Purchase of my lease car

From the minute I was intouch with Rivervale the staff have been great answering all my questions and helping me with what I needed to complete my purchase with the ford explorer Marc had been very helpful and had always called me back and when he was off another member of staff answered all my enquiries

27 avril 2026
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Réponse de Rivervale

Thank you, Fiona. We are glad to Hera you and a good experience and and were kept in the loop the entire time. We hope you love the Explorer as much as we do! Enjoy your new car!

Noté 5 sur 5 étoiles

Jordan was great to work with and made…

Jordan was great to work with and made the whole experience really pleasant. He worked hard to find a car that suited my criteria and gave me really good advice. He kept me updated throughout. The rest of the team were well organised and everything went very smoothly and was on time.

27 avril 2026
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Réponse de Rivervale

Thank you, Oscar. We appreciate you taking the time to leave us such a nice review, we are glad to hear your experience with Rivervale was pleasant and organised. We hope you enjoy your new car and we hope to see you again next time!

Noté 5 sur 5 étoiles

I have dealt with Rivervale for many…

I have dealt with Rivervale for many years now and can not tell you of another Business that provides as much customer service as these Guys. Very knowledgeable and listen to your needs. Always kept informed throughout the purchase experience and above all, they certainly know their Onions. Thoroughly recommend!

20 avril 2026
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Réponse de Rivervale

Thank you so much for your recommendation, Dean. We really appreciate you continuing to use Rivervale, and hope you enjoy your new car. We hope to see you again next time!

Noté 5 sur 5 étoiles

My experience leasing a car with…

My experience leasing a car with Rivervale has been very positive. The process was smooth and straightforward from start to finish, with clear communication throughout. Jim, the Sales Manager, was great — helpful, professional, and kept me updated at each stage, which made the whole experience easy and stress-free. I would be happy to recommend Rivervale to others looking for a car lease.

24 avril 2026
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Réponse de Rivervale

Hey Abhimanya, thank you very much for your lovely feedback! We are happy to hear that Jim helped make the process smooth, straightforward and, most importantly, stress-free. Thank you for your recommendation. We hope your car is treating you well!

Noté 5 sur 5 étoiles

Outstanding from start to finish

Outstanding from start to finish. All the team and manager Jordan are very helpful, thank you. Also they are very competitive in pricing and vale for money. Will use again next time.

23 avril 2026
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Réponse de Rivervale

Hi Richard, thank you so much for your lovely feedback!
We look forward to helping you again in the future.
(Not sure if the 'vale for money' was a typo or an amazing play on words! Love it!)

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