Rize Credit Union Avis 

You guys are always there for me. And very understanding

I would give a zero star but that would be unfair. Do not use this company. I inquired about using their services, Emilio was great explaining everything but I was hesitant to use a debt consolidation program. At the last minute I decided not to continue in the program.

Rize still took money out of my account for their fees and payments. I called immediately once I noticed the money was missing and I have received the run around from both Adrian and Emilio about reimbursement of not only 1 payment but 2. Another scam which preys on people when they need a company like this the most.

Rize Credit Union has consistently provided outstanding customer service, convenient banking options, and an overall excellent experience. I honestly can’t imagine anyone giving a bad review. Every representative I’ve worked with has been professional, knowledgeable, friendly, and truly exceptional at their job.

Welcoming spirit, fast and intelligent.

I have been with Rize for couple years now. They have a great service and a very kind and friendly staff. Edith is a great person , she has a very nice attitude when it comes to helping me out ☺️ May God bless all of them at Lynwood branch! Keep out the good work

Opened an account and tried for 2 days to transfer in $5K from another outside bank.. the same bank which originally funded my Rize account. First transfer attempt was immediately cancelled, call CS.. after 16 minutes was told they needed to reset my account and to try again in one hour.. waited until today to try again and was immediately placed on a "hold" pending my call.. 20 more minutes and I finally asked them to cancel the attempted tranfer. No explanation, no apologies.. just feel if they have a hard time transfering my money in, how difficult with they make it to tranfer out if I need it.. Staff was pleasant.. just everything requires the speak to the "back office" and place me on hold. Never an apologie or an explanation.. I'll bank elsewhere.

I’ve been doing business @ this branch for 10 years! I’m still going with traveling to here !!

A long standing member and have been with other credit unions, nothing short of great customer service at Rize

All nice and efficient people work at the Ontario branch. Also, the website is so easy to navigate and to conduct transactions, move money around and anything else I need to do online.

Great bank. Been with them for 8 years. Always happy with the customer service.

Waiting in lines is a norm. Other banking facilities are like herding cattle, Rize gives a warm welcome to all, spends time answering questions and I like that; and, have since 1981 when it was the Coca-Cola Classic Federal CU.

Great customer service over the phone and in person.

I've been a member for years, and it has always been and extremely excellent experience for me.

With every interaction with a staff member they exceed my expectations. And the mobile app is GREAT. I can do 99% of my business that way.

I don't like banks. So I decided to try a union bank. Been with Rize for 10 years back when it was sce credit union. They're quick with alerting you of fraud. Im glad I found this bank.

Closed the henderson branch, communication is poor. I heard another henderson branch was opening but no communication. It’s hard to get to a branch. I appreciate the 7/11 atms

Customer is service is great always a pleasure to be in the beautiful bank and I love environment

Absolutely amazing !!!! So helpful and quick every time! I never have to worry they do an amazing job. Super kind and effective/ efficient staff.

Hello,this my 1st time with this company and customer service was great,helpfull and friendly