I always get excellent customer service. They are quick to answer any questions and take care of any issues I may have. The staff are also very friendly and helpful. I have been with them for over a d... Voir plus
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Lisez les avis des autres
Ive had rize (formal sce) for almost 20 years they are always fast to answer or call back and always have found a solution to my banking needs. I feel so lucky to have them. Best credit union/bank aro... Voir plus
Outstanding Employees, Excellent Services. I work for a Bank and I didn’t receive the services very unprofessional that is why I chose Rize as Banking Services. Your Company takes their time to expla... Voir plus
If I could write a review with a star I would. When Gabby left, customer service has not been the same. Credit Unions are meant to be personal, a family like setting. I will be leaving after my Loan i... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment. Founded in 1952 by members of IBEW Local 47, our institution later became SCE Credit Union. Over the decades, we’ve expanded our reach and now proudly offer a wide range of valuable financial products and services to members throughout Southern California and Southern Nevada. We’re proud of our rich history, and for over 70 years, we’ve provided knowledge, access, and care to uplift communities and secure better futures for all. We strive not only to guide you through your finances but also to help you take control of your financial future.
Beyond Banking
Écrit par l'entreprise
- Together, we Rize: Building a future of financial freedom
- At Rize Credit Union, everyone is valued and respected. We recognize the inherent worth of each member of our community and treat everyone fairly, with dignity and respect. We empower individuals and families to realize their potential and achieve lasting financial security. Through financial empowerment, we ultimately work toward ending poverty. This is a journey that requires dedication and persistence, and it’s what drives us to tirelessly serve our members and community. It’s time to Rize Beyond Banking.
Coordonnées de contact
12701 Schabarum Ave, 91706, Irwindale, CA 91706, Etats-Unis
- 8008666474
- info@rizecu.com
- rizecu.com
4,4
Excellent
120 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Great experience opening my account…
Great experience opening my account Beverly was extremely helpful with directing me to the website to start the process within minutes the form was filled out and BAM next day my account was open thankyou!
13 août 2025
Avis spontané
Réponse de Rize Credit Union
Hi Deborah. Thank you so much for your kind words! We're thrilled to hear that you had a great experience opening your account. Beverly will be delighted to know her support made the process smooth and efficient for you. We’re proud to have her on our team! If you ever need anything else, we’re just a click or call away. Welcome aboard!
Growth and potential
I selected a high rating due to the significant potential Rize demonstrates. Its current offerings, while nascent, suggest a promising future within the financial sector. The development team appears committed to innovation and customer-centric solutions. This focus, combined with a clear vision, positions Rize for substantial growth. I am optimistic about its evolution and anticipate continued improvements.
8 août 2025
Avis spontané
Réponse de Rize Credit Union
Hi Walter. Thanks so much for the kind words and vote of confidence! We're excited about what’s ahead and truly appreciate your support as we grow and improve.
I've had nothing but good experiences…
I've had nothing but good experiences banking here. Been a member for a few years and I've felt supported in all my banking needs. Which have been pretty basic but I do appreciate it nonetheless. Especially because savings and checking are truly free unlike other banks, even other credit unions where they charge you for not having a required amount.
31 juillet 2025
Avis spontané
Réponse de Rize Credit Union
Hi Harold. Thank you so much for being a loyal member and for sharing your experience! We're thrilled to hear that you've consistently felt supported in your banking needs, even when they're simple and that support is exactly what we aim to provide. We're especially glad you’ve found value in our truly free savings and checking accounts. We know how frustrating hidden fees and balance requirements can be, and we’re proud to offer a more member-friendly approach. Your feedback means a lot to us!
Wonderful service
Wonderful service. Quick and courteous. Thoughtful and kind.
22 juillet 2025
Avis spontané
Réponse de Rize Credit Union
Hi! Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with our team. Providing quick, courteous, and thoughtful service is what we strive for every day, and your feedback truly means a lot to us. If there's ever anything more we can do for you, please don’t hesitate to reach out!
Nice service and staff.
30 mai 2025
Avis spontané
Réponse de Rize Credit Union
Hi Narcizo. Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Your feedback means a lot to us and motivates our team to keep delivering excellent service. We look forward to serving you again soon!
Amazing staff working and the only bank…
Amazing staff working and the only bank who can helped me with my credit . After that my credit score is excellent .
19 juillet 2025
Avis spontané
Réponse de Rize Credit Union
Thank you so much for sharing your experience! We're thrilled to hear that our amazing team was able to support you in improving your credit. Helping our members achieve financial wellness is one of our top priorities, and it's incredibly rewarding to know your credit score is now excellent. We're proud to be your trusted financial partner!
I’ve been a member for 46 years and in…
I’ve been a member for 46 years and in that time Rize (SCEFCU) has protected my accounts from fraud and provided excellent service always.
28 juillet 2025
Avis spontané
Réponse de Rize Credit Union
Hi Gary. Thank you for being a valued member of Rize Credit Union for an incredible 46 years! We're honored to have earned your trust and loyalty over the decades. Protecting your accounts and delivering excellent service are at the heart of what we do, and it's deeply rewarding to hear that we've consistently met your expectations. We look forward to continuing to serve you with the same dedication and care.
Rise credit union is one of the best…
Rise credit union is one of the best banks You can have a checking account they very helpful. It’s one of the best banks ever.
3 juillet 2025
Avis spontané
Réponse de Rize Credit Union
Hi Martin. Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Rize Credit Union. Our team works hard to ensure our members feel supported and valued, and it's wonderful to know that our efforts are making a difference. We're honored to be your choice for banking and look forward to continuing to serve you!
Excellent
I've been with the credit union for awhile and I have nothing but good experiences. Very helpful, cordial, respectful.
22 juillet 2025
Avis spontané
Réponse de Rize Credit Union
Hi Juan. Thank you so much for your kind words and for being a valued member of our credit union! We're thrilled to hear that your experiences have been consistently positive. Our team is committed to being helpful, cordial, and respectful, and it's wonderful to know that this has made a difference for you. We truly appreciate your continued trust and support!
Good costumer service knowledgeable…
Good costumer service knowledgeable people excellent services outstanding branches
19 juillet 2025
Avis spontané
Réponse de Rize Credit Union
Hi Ramon. Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our customer service, knowledgeable staff, and outstanding branch support. Your feedback means a lot to us, and we’re committed to continuing to provide excellent service every step of the way. Thank you for being a member!
Frustrated customer service
Hello I've been a customer of this credit union for more than 25+ years never had a problem until it became Rize. New set of rules implemented more customer do it yourself, automated & A.I. customer services less employees at branches to help or greet customers. Don't like the new direction rize management has made it difficult especially for elder customers. Rize has lost the human to human customer service care and I will be closing my accounts.
6 mars 2025
Avis spontané
Réponse de Rize Credit Union
Hello Mr. Rodriguez. Thank you for being a valued member for over 25 years. We’re truly sorry to hear that your recent experiences haven’t met the level of service you’ve come to expect. We understand how important human connection is.
Please know that your concerns are being taken seriously. Our Manager of Member Experience and Engagement will be reaching out to you directly to discuss your experience and explore how we can better support your needs. We appreciate your feedback and the opportunity to make things right.
Awesomeness
Have had nothing but stellar service from you folks — promote you every chance i get; have been a member for 20+ years.
16 juillet 2025
Avis spontané
Réponse de Rize Credit Union
Thank you for your incredible support and loyalty over the past 20+ years! We're honored to have earned your trust and thrilled to hear that you've consistently received stellar service. Your kind words, and the fact that you promote us whenever you can, mean the world to us. We're here for you anytime!
Ryze is a great credit union
Ryze is a great credit union. I'm always treated well and never had any issues with them. Have been a member for about 20 yrs.
8 juillet 2025
Avis spontané
Réponse de Rize Credit Union
Hi Jaime. Thank you so much for your kind words and for being a loyal member of Rize for nearly 20 years! We're thrilled to hear that you've consistently had positive experiences with us. Your trust and satisfaction mean the world to our team. If there's ever anything we can do to make your experience even better, we're always here for you!
The tellers are nice
The tellers are nice, efficient and attractive! A pleasant experience with each visit! No political flags like other banks! Just good banking! Thank you Rize! 😊👍
9 juillet 2025
Avis spontané
Réponse de Rize Credit Union
Hi Jim! Thank you so much for your kind words and thoughtful feedback. We're thrilled to hear that our tellers have made your visits pleasant and efficient. At Rize, we’re committed to providing a welcoming, respectful, and professional environment for all our members, free from distractions and focused on what matters most: great banking. We truly appreciate your support and look forward to seeing you again soon!
Great customer service!
26 juin 2025
Avis spontané
Réponse de Rize Credit Union
Hi Lawrence. Thank you for the kind words! We're so glad to hear you had a great experience with our team. Providing excellent customer service is what we strive for every day, and your feedback means a lot to us!
18 years with this credit union and I…
18 years with this credit union and I have never had a problem with them. I think that says it all
15 juin 2025
Avis spontané
Réponse de Rize Credit Union
Hi TomK. Thank you for being a loyal member for 18 years, that truly means a lot to us! We're honored to have earned your trust and are so glad to hear you've had such a consistently positive experience. Your support is deeply appreciated, and we look forward to continuing to serve you for many more years to come!
Very friendly and professional …
It seems like every one ive talked to either on the phone or in person they are all seem to be in a good mood smiles greeting me every time I go in being very helpful and professional im in and there fast never been in the bank more to 10 minutes haven't had any bad experiences customer service on the phone are also very professional seem to take care of any questions I have really quickly not like other banks ive waited over 30 minutes at times the cashiers are moody rude so im really glad that I found out about Rize im really happy here and plan on staying for awhile thanks for being so helpful I really appreciate it
21 avril 2025
Avis spontané
Réponse de Rize Credit Union
Hi Eddie. Thank you so much for your thoughtful review! We're thrilled to hear that every interaction, whether in person or over the phone, has been positive and welcoming. Our team works hard to provide fast, friendly, and professional service, and it means a lot to know that it’s making a difference. We're so glad you found Rize and that you're happy here. We truly appreciate your support and look forward to continuing to serve you!
Long time member
Long time member, always have my answers to any questions whenever I need.
2 juin 2025
Avis spontané
Réponse de Rize Credit Union
Hi Nicole. Thank you so much for being a long-time member and for your kind words! We're thrilled to hear that you've consistently found the answers you need as it's exactly the experience we strive to provide. If there's ever anything more we can do to support you, please don’t hesitate to reach out!
No Follow Up
Have been a member of this credit union before it was Rize, 30+ years. Didn't have any issues until the name change which they said the services would not change. Within the last 2 years I have had a couple of issues in which customer service has never returned a call. Recently an auto withdrawal was denied claiming my debit card was inactive. I use this card on a daily basis. I called and the rep couldn't find why this transaction was denied and informed me that another rep would research and call within 24 hrs, that call was never made. At this point I do plan to close this account.
21 mai 2025
Avis spontané
Réponse de Rize Credit Union
Thank you for being a loyal member for over 30 years. We truly value your long-standing relationship with us. We're very sorry to hear about the recent issues you've experienced and the lack of follow-up from our team. That’s not the level of service we strive to provide, and we understand how frustrating this must have been.
We’d appreciate the opportunity to make things right. Please reach out to our Manager, Member Experience directly so he can look into your concerns and work toward a resolution. He can be reached at 800-866-6474. Your feedback is important, and we’re committed to improving your experience.
Customer serviceFor me as a mem look for…
For me as a member I always look for excellent customer service . Always helpful .
21 mai 2025
Avis spontané
Réponse de Rize Credit Union
Hi Marie. Thank you so much for your kind words! We're thrilled to hear that you've consistently experienced excellent service. Our team is always here to help, and your feedback means a lot to us. We look forward to continuing to support you!
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