I always get excellent customer service. They are quick to answer any questions and take care of any issues I may have. The staff are also very friendly and helpful. I have been with them for over a d... Voir plus
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Lisez les avis des autres
Ive had rize (formal sce) for almost 20 years they are always fast to answer or call back and always have found a solution to my banking needs. I feel so lucky to have them. Best credit union/bank aro... Voir plus
Outstanding Employees, Excellent Services. I work for a Bank and I didn’t receive the services very unprofessional that is why I chose Rize as Banking Services. Your Company takes their time to expla... Voir plus
If I could write a review with a star I would. When Gabby left, customer service has not been the same. Credit Unions are meant to be personal, a family like setting. I will be leaving after my Loan i... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment. Founded in 1952 by members of IBEW Local 47, our institution later became SCE Credit Union. Over the decades, we’ve expanded our reach and now proudly offer a wide range of valuable financial products and services to members throughout Southern California and Southern Nevada. We’re proud of our rich history, and for over 70 years, we’ve provided knowledge, access, and care to uplift communities and secure better futures for all. We strive not only to guide you through your finances but also to help you take control of your financial future.
Beyond Banking
Écrit par l'entreprise
- Together, we Rize: Building a future of financial freedom
- At Rize Credit Union, everyone is valued and respected. We recognize the inherent worth of each member of our community and treat everyone fairly, with dignity and respect. We empower individuals and families to realize their potential and achieve lasting financial security. Through financial empowerment, we ultimately work toward ending poverty. This is a journey that requires dedication and persistence, and it’s what drives us to tirelessly serve our members and community. It’s time to Rize Beyond Banking.
Coordonnées de contact
12701 Schabarum Ave, 91706, Irwindale, CA 91706, Etats-Unis
- 8008666474
- info@rizecu.com
- rizecu.com
4,4
Excellent
120 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Absolutely wonderful
Absolutely wonderful
experience, great communication. Sweet representative, caring and understanding
13 mars 2025
Avis spontané
Réponse de Rize Credit Union
Hi Jessica. Thank you for your wonderful review! We're delighted to hear that you had a great experience with our team. Our team members strive to provide caring and understanding service, and it's fantastic to know that their efforts made a positive impact on your experience.
Great Credit Union
Great Credit Union , wish I had found them sooner but im definitely here to stay
14 mars 2025
Avis spontané
Réponse de Rize Credit Union
Thank you for your fantastic review, Ebony! We're so glad to hear that you're happy with our Credit Union and that you plan to stay with us. It's always wonderful to welcome new members, and we appreciate your kind words.
Good quick service
Good quick service. I haven't had many issues besides overdraft fees and you guys are quick to catch fraudulent charges. The overdraft fees aren’t my favorite but I’ve just learned to put my bills on another card so I don’t run into that issue.
14 mars 2025
Avis spontané
Réponse de Rize Credit Union
Thank you for your feedback, Hadassah! We're glad to hear that you appreciate our quick service and our efforts to catch fraudulent charges. We understand that overdraft fees can be frustrating, and we appreciate your understanding.
Your feedback is important to us, and we're always looking for ways to improve our services. If you have any further concerns or need additional assistance, please don't hesitate to reach out. Thank you for being a valued member!
Strong 4 out of 5
Strong 4 out of 5. Always room for improvement, especially with the Credit Card offerings.
8 mars 2025
Avis spontané
Réponse de Rize Credit Union
Thank you for your feedback, Rodger! We appreciate your positive rating and your suggestion for improvement. We're always striving to enhance our services, and your input regarding our Credit Card offerings is valuable to us. Thank you again for your review!
I didn't know what to with my account …
I didn't know what to with my account upside-down she took the time and explained to me step by step realy great person thank you I'm so sorry I forgot her name
7 mars 2025
Avis spontané
Réponse de Rize Credit Union
Hi Sara! Thank you for your feedback. We're thrilled to hear that you had a positive experience with our team member. It's wonderful to know that they took the time to explain everything step by step and provided you with the assistance you needed. Thank you again for your review!
ATM issues
I dislike how I’m unable to deposit money and withdraw over $300 in a transaction at an ATM.
1 mars 2025
Avis spontané
Réponse de Rize Credit Union
Hi Edwin. Thank you for your feedback. We understand your frustration with the ATM transaction limits. Our goal is to ensure the security and convenience of our services and encourage you to visit one of our branches or contact our Member Care Center at 800-866-6474 for assistance with larger transactions. Your satisfaction is important to us, and we are here to help. Thank you for choosing us!
Good customer service love the way they…
Good customer service love the way they help people
1 mars 2025
Avis spontané
Réponse de Rize Credit Union
Hi Norma. Thank you for your kind words! We're thrilled to hear that you appreciate our member service and the way we help people. Our team is dedicated to providing excellent support and ensuring that our members have a positive experience. Your satisfaction is our top priority, and we're here to assist you whenever you need us. Thank you for choosing us!
They are friendly and fast at what they…
They are friendly and fast at what they do and very helpful when you are struggling to pay loan on time they work with you
1 mars 2025
Avis spontané
Réponse de Rize Credit Union
Hi Leo. Thank you for your kind words! We're delighted to hear that you find our team friendly, fast, and helpful. We understand that financial challenges can arise, and we're committed to working with you to ensure you can manage your loan payments. Your satisfaction is our priority, and we're here to support you every step of the way. Thank you for choosing us!
I am very satisfied with Rize Credit…
I am very satisfied with Rize Credit union. Tellers are very professional and pleasant. I don't wait very long at all. When I go into the bank when I call with questions or a problem. I do not stay on, hold very long and if it is a long hold, they call me back. I am very. Satisfy extremely satisfied with rise. 3 credit union.
7 février 2025
Avis spontané
Réponse de Rize Credit Union
Hi Hope. Thank you for sharing your satisfaction with Rize Credit Union! We're delighted to hear that our tellers' professionalism and pleasant demeanor have made a positive impact on your experience. It's great to know that you don't have to wait long, whether you're visiting the bank or calling with questions or issues. We strive to provide prompt and efficient service, and we're glad to hear that our callback system is working well for you. Your extreme satisfaction is our top priority, and we look forward to continuing to serve you. Thank you for choosing Rize Credit Union!
Thankyou for a great bank experience…
Thankyou for a great bank experience and answering my questions. You guys are awesome !
15 février 2025
Avis spontané
Réponse de Rize Credit Union
Hi Vhern. Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that we were able to answer all your questions. Our team strives to provide excellent service, and it's wonderful to know that you think we're awesome. We look forward to continuing to serve you and exceed your expectations. Thank you for choosing us!
Since the take over
Since the take over, it has been a pleasant experience and look forward in having a long lasting financial relationship.
2 décembre 2024
Avis spontané
Réponse de Rize Credit Union
Hi Jerzee. Thank you for your kind words! Our team is committed to providing excellent service, and we're excited to continue building a long-lasting financial relationship with you. Your satisfaction is our priority, and we look forward to serving you for many years to come. Thank you for choosing us!
Opening an account with Rize Credit…
Opening an account with Rize Credit Union was straightforward. The process was smooth and hassle-free, with clear instructions that made each step easy to follow. The staff were not only friendly but also attentive and knowledgeable, answering all my questions. Their dedication to customer satisfaction really stood out, making the overall experience pleasant and reassuring.
20 février 2025
Avis spontané
Réponse de Rize Credit Union
Hi Gloria. Thank you for sharing your positive experience with Rize Credit Union! We're delighted to hear that opening an account was smooth and hassle-free for you. Our team strives to provide clear instructions and ensure that each step is easy to follow. It's wonderful to know that our team's friendliness, attentiveness, and knowledge made a difference in your experience. We're dedicated to customer satisfaction, and your feedback reassures us that we're on the right track. Thank you for choosing Rize Credit Union!
Members are very nice and kind every…
Members are very nice and kind every time I walk into the credit union
13 février 2025
Avis spontané
Réponse de Rize Credit Union
Hi Mercedes. Thank you for your wonderful feedback! We're thrilled to hear that you find our members to be nice and kind every time you visit the credit union. Providing a welcoming and friendly environment is very important to us, and we're glad to know that it makes a positive impact on your experience. If there's anything else we can do to enhance your visits, please let us know.
Great Credit Union
The credit union has always helped me with all my personal financial matters. I've requested help numerous times and I've always been helped. The staff are always friendly and make me feel valued.
15 février 2025
Avis spontané
Réponse de Rize Credit Union
Thank you for your kind words! We're delighted to hear that our credit union has been able to assist you with your personal financial matters. Our team takes great pride in providing friendly and helpful service to all our members. Your feedback is truly appreciated, and we're glad to know that you feel valued. If there's anything else we can do for you, please don't hesitate to reach out!
The knowledge of the representative…
The knowledge of the representative made things very easy answerd all my questions again very good customer service
16 janvier 2025
Avis spontané
Réponse de Rize Credit Union
Hi Ben. Thank you for your positive review! We're thrilled to hear that our team member was able to assist you effectively and answer all your questions. Providing excellent member service is our top priority, and your feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out. Thank you for being a valued member of Rize Credit Union!
The customer service team was very…
The customer service team was very friendly, and it was very easy to set up my account online. I’m very satisfied.
27 janvier 2025
Avis spontané
Réponse de Rize Credit Union
Hi Frances. We're thrilled to hear that our team was friendly and that you found it easy to set up your account online. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you and have a great day!
members for forty plus years
We been members for forty plus years recently our debit card after contract them they were able to explain what happened and apologize for the inconvenience it caused.
25 janvier 2025
Avis spontané
Réponse de Rize Credit Union
Hi Robert. Thank you for being a loyal member for over forty years! We apologize for the inconvenience caused by the issue with your debit card. We're glad to hear that our team was able to explain what happened and provide a resolution. Your satisfaction is important to us, and we appreciate your understanding. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for your continued support!
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