I always get excellent customer service. They are quick to answer any questions and take care of any issues I may have. The staff are also very friendly and helpful. I have been with them for over a d... Voir plus
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Lisez les avis des autres
Ive had rize (formal sce) for almost 20 years they are always fast to answer or call back and always have found a solution to my banking needs. I feel so lucky to have them. Best credit union/bank aro... Voir plus
Outstanding Employees, Excellent Services. I work for a Bank and I didn’t receive the services very unprofessional that is why I chose Rize as Banking Services. Your Company takes their time to expla... Voir plus
If I could write a review with a star I would. When Gabby left, customer service has not been the same. Credit Unions are meant to be personal, a family like setting. I will be leaving after my Loan i... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment. Founded in 1952 by members of IBEW Local 47, our institution later became SCE Credit Union. Over the decades, we’ve expanded our reach and now proudly offer a wide range of valuable financial products and services to members throughout Southern California and Southern Nevada. We’re proud of our rich history, and for over 70 years, we’ve provided knowledge, access, and care to uplift communities and secure better futures for all. We strive not only to guide you through your finances but also to help you take control of your financial future.
Beyond Banking
Écrit par l'entreprise
- Together, we Rize: Building a future of financial freedom
- At Rize Credit Union, everyone is valued and respected. We recognize the inherent worth of each member of our community and treat everyone fairly, with dignity and respect. We empower individuals and families to realize their potential and achieve lasting financial security. Through financial empowerment, we ultimately work toward ending poverty. This is a journey that requires dedication and persistence, and it’s what drives us to tirelessly serve our members and community. It’s time to Rize Beyond Banking.
Coordonnées de contact
12701 Schabarum Ave, 91706, Irwindale, CA 91706, Etats-Unis
- 8008666474
- info@rizecu.com
- rizecu.com
4,4
Excellent
120 avis
Aucun historique récent de demande d’avis
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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I just opened an account and so far a…
I just opened an account and so far a great experience. I did everything online uploaded my documents. Due to my work schedule and after work schedule this CU was the perfect option for my husband and I !
14 mai 2025
Avis spontané
Réponse de Rize Credit Union
Thank you so much for the great feedback! We’re glad the online process worked well for you and your husband. Welcome...we’re happy to have you with us!
Bunch of crooks I deposited 1200$ April…
Bunch of crooks I deposited 1200$ April 30th atm took my money never went to my account .. filed a complaint they looked into the situation and they came up with I didn’t deposit any money clearly the camera saw me count the money and putting in the atm .. one way or another I’m getting my money back .. if it has to come to small claim court .. that’s that’s what it will be ..
30 avril 2025
Avis spontané
Réponse de Rize Credit Union
Hi Sergio. Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. A member of our management team will reach out to discuss the situation.
Branch location is just perfect for me
Branch location is just perfect for me. And Tanya Meza is amazing. She helped me setup my account and she's very knowledgeable. I'm amazed to know that your checking account can earn high interest rate that piqued my interest. And probably will try it.
5 mai 2025
Avis spontané
Réponse de Rize Credit Union
Thank you for your feedback! We're delighted to hear that the branch location is perfect for you and that Tanya Meza provided exceptional service. It's great to know that Tanya helped you set up your account and impressed you with her knowledge. We're also thrilled that our high-interest checking account has piqued your interest, and we hope you give it a try. If you have any questions or need further assistance, please feel free to reach out.
Excellent Service
Rize is excellent on the products offered and when I go into branch the customer service is fantastic.
8 avril 2025
Avis spontané
Réponse de Rize Credit Union
Thank you for your wonderful review! We're thrilled to hear that you find our products excellent and that our in-branch member service has been fantastic. Your feedback is greatly appreciated and motivates us to continue providing top-notch service. If there's anything else we can do for you, please let us know!
My recomendations
The main positive is the staff. Very friendly and never had a problem. The withdrawl limits are terrible. You can't buy much with the daily ATM limit. Maybe 10yrs ago that might be ok but they need to increase this. Also they need 24hr customer service on weekends, or at least extend the hrs.
26 avril 2025
Avis spontané
Réponse de Rize Credit Union
Thank you for your feedback. We're delighted to hear that our team has been friendly and helpful during your visits. We apologize for any inconvenience caused by the current withdrawal limits and the limited hours on weekends. Your suggestions are valuable to us, and we will certainly consider them as we strive to improve our services. If you have any other concerns or suggestions, please feel free to share them.
Employees are always very helpful.
Employees are always very helpful.
The only thing that bothers me is that you opened a branch in Henderson Nevada but you refuse to open a branch in the High Desert or the San Joaquin Valley.
Looks like having a branch in Henderson gives your management an excuse to travel to Nevada using members money to have a free visit to party in Nevada!!!
26 avril 2025
Avis spontané
Réponse de Rize Credit Union
Hi David. Thank you for your feedback and for acknowledging the helpfulness of our employees. We appreciate your concern regarding the branch locations. Your input is valuable to us and please be assured that our decisions are made with the best interests of our members in mind. We strive to serve all our members effectively.
Branch locations not enough
Branch locations not enough. Yes I am glad there is multiple no fee atm for withdrawals but not for deposits.
19 avril 2025
Avis spontané
Réponse de Rize Credit Union
Thank you for your feedback. We understand your concern about the limited branch locations and the need for more deposit-friendly ATMs. We're glad to hear that you appreciate the multiple no-fee ATMs for withdrawals. Your input is valuable to us, and we will consider it as we work to improve our services. If you have any other suggestions or concerns, please let us know.
Bank the Superior way
There are no hidden fees. Visiting a bank is always easy and never time-consuming. With Rize CU I have been given the opportunity to build credit when my application was rejected. There are many more features I cannot touch upon but they have many to help your financial needs. Unlike the other popular banks, there are no hassles to obtain services.
17 avril 2025
Réponse de Rize Credit Union
Hi Francisco. Thank you for your positive feedback! We're delighted to hear that you appreciate our transparent fees, easy and efficient branch visits, and the opportunity to build your credit with RIZE Credit Union. It's great to know that our services have met your financial needs without any hassles.
We look forward to continuing to serve you and support your financial journey.
This is the best Credit Union I’ve ever…
This is the best Credit Union I’ve ever belong to from the easy online app. When you go into a branch, you feel welcomed and all your needs are met. It’s so easy. I even have my mom bank here and you know how some older people have issues.
18 avril 2025
Avis spontané
Réponse de Rize Credit Union
Hi Karen. Thank you for your wonderful feedback! We're thrilled to hear that you find our online app easy to use and feel welcomed at our branches. It's great to know that we can meet all your needs and that your mom also banks with us. Your satisfaction and trust mean a lot to us.
Amazing staff in Ontario
Amazing staff in the Ontario branch. They know me by name and treat me and my small business like royalty. Thank you!
11 avril 2025
Avis spontané
Réponse de Rize Credit Union
Hi Jeff. Thank you for your wonderful feedback! We're thrilled to hear that the staff at our Ontario branch know you by name and treat you and your small business like royalty. Your kind words mean a lot to us, and we're grateful for your support.
Unlike almost every customer oriented…
Unlike almost every customer oriented institution out there, Rize has kept the practice of being able to quickly and easily talk to a knowledgeable and real human. The chatbots are great but sometimes things are a bit to nuanced for them. Also what is extremely urgent to me doesn't register until an operator talks to you to give you that warm fuzzy.
11 avril 2025
Avis spontané
Réponse de Rize Credit Union
Thank you for your thoughtful feedback. We're delighted to hear that you appreciate our commitment to providing quick and easy access to knowledgeable human support. While chatbots can be helpful, we understand the importance of addressing nuanced and urgent matters with a real person.
Your satisfaction is our priority, and we're glad we can offer you that warm, reassuring experience.
It’s always a great experience every…
It’s always a great experience every time I go to the bank or if I need help solving any issues with my account over the phone, online or in person.Thanks so much
15 mars 2025
Avis spontané
Réponse de Rize Credit Union
Hi Carolina. Thank you for your kind words! We're thrilled to hear that you always have a great experience with us, whether in person, over the phone, or online. Your satisfaction is our top priority, and we appreciate your trust in RIZE Credit Union.
Helpful and fast..
I went to the bank they helped me out with taking out of money. When I needed the money and when I don't have any money when I shopping for food. And I don't have enough rize help me to pay it off. Very very. At ease when I felt with food to go home with. Because of rize. The app help to to transfer money fast and quick.love it
12 avril 2025
Avis spontané
Réponse de Rize Credit Union
Thank you for sharing your experience with RIZE Credit Union. We're glad to hear that our team was able to assist you when you needed it most and that our app made transferring money fast and easy. Your satisfaction and peace of mind are very important to us.
We appreciate your kind words and look forward to continuing to serve you.
I opened my account 17 years ago and it…
I opened my account 17 years ago and it was the best decision I made. I've opened several account the service here is impeccable. I feel like family. I can ask anything they always have an answer. I recommend Rize CU to all. You want regret it Trust me
10 avril 2024
Avis spontané
Réponse de Rize Credit Union
Thank you for your loyalty over the past 17 years and for sharing your positive experience with RIZE Credit Union. We're thrilled to hear that you feel like family and appreciate our impeccable service. Your recommendation means a lot to us, and we're grateful for your trust.
I been with Rize (SCEFCu) for over 20…
I been with Rize (SCEFCu) for over 20 years and they have been very helpful in all my finance needs.
6 avril 2025
Avis spontané
Réponse de Rize Credit Union
Hi Zach! Thank you for your loyalty and for being a valued member of Rize Credit Union for over 20 years. We're thrilled to hear that we've been able to assist you with all your financial needs. Your satisfaction is our top priority, and we're here to continue providing you with excellent service. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you again for your kind words!
Customer service whether in person or…
Customer service whether in person or over the phone is stellar, as well as general ease of transactions.
2 avril 2025
Avis spontané
Réponse de Rize Credit Union
Hi Christine. Thank you for your wonderful feedback. We're delighted to hear that you've had stellar experiences, both in person and over the phone. It's also great to know that you find our transactions easy and convenient. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you again for your kind words!
Prompt, professional C/S
Rize Credit Union customer service representatives are prompt and polite. Rize Credit Union has always refunded any card charges I challenge after I prove the reason for the challenge. I've been with Rize for 16 years and have no intention on leaving.
24 mars 2025
Avis spontané
Réponse de Rize Credit Union
Hi Paula. Thank you for your kind words and for being a loyal member of Rize Credit Union for 16 years. We're delighted to hear that our team has been prompt and polite in assisting you. It's also great to know that we've been able to address your card charge challenges to your satisfaction. Your loyalty means a lot to us, and we're committed to continuing to provide you with excellent service. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you again for your wonderful feedback!
If your kid gets paper statements each…
If your kid gets paper statements each month they get charged $5. Only credit union I have used that does this to kids.
3 avril 2025
Avis spontané
Réponse de Rize Credit Union
Hi John. Thank you for your feedback. We understand your concern regarding the $5 charge for paper statements. At Rize Credit Union, we strive to keep our fees as low as possible while encouraging environmentally friendly practices. We offer free electronic statements as an alternative to help reduce costs and paper waste. If you have any questions or need assistance with setting up electronic statements, please don't hesitate to reach out. We appreciate your understanding and support. Thank you!
No hidden fees and great customer…
No hidden fees and great customer service!
28 mars 2025
Avis spontané
Réponse de Rize Credit Union
Hi there! Thank you for your positive feedback. We're thrilled to hear that you had a great experience with our member service and found no hidden fees. Your satisfaction is our top priority, and we look forward to serving you again in the future! If you have any other questions or need further assistance, feel free to reach out. Have a wonderful day!
Very helpful people who in the bank and…
Very helpful people who in the bank and great service
12 mars 2025
Avis spontané
Réponse de Rize Credit Union
Hi Claudia. Thank you for your kind words! We're thrilled to hear that you found our team helpful and enjoyed the service. We strive to provide the best experience for our members, and your feedback means a lot to us. If you have any other questions or need further assistance, please don't hesitate to reach out.
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