My husband has recently been diagnosed with dementia and has spent the last few months in hospital and has really missed his beloved cat and getting a RoboPets has made all the difference to him, as t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
My husband has recently been diagnosed with dementia and has spent the last few months in hospital and has really missed his beloved cat and getting a RoboPets has made all the difference to him, as t... Voir plus
L'entreprise a répondu
My heated cuddly kitten arrived next day as promised. She is gorgeous & soft & has a beautiful detailed face. Using the heated pad with her sitting on my lap is very comforting. Very pleased with my p... Voir plus
L'entreprise a répondu
The Robopet was exactly as depicted on site, this is not always the case. The sounds are as authentic as possible & the heartbeat very realistic. My pet arrived within 2 days of ordering. Overall e... Voir plus
L'entreprise a répondu
The orange tabby cat is very pretty, rolls over ,purrs etc and my mum loves her .unfortunately the breathing purring robotic cat wasn't as pretty as the picture and didn't work as expected so was retu... Voir plus
L'entreprise a répondu
RoboPets is a family run business and the leading UK and EU supplier of the very latest Robotic Companion Pets. We provide products that can help people living with Dementia, Alzheimers, Children with special needs, and anyone who loves animals but are unable to have a real pet of their own.
Plymouth, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We bought the black and white cat for my Mum for her Birthday - she has Moderate Alzheimer's. Mum is delighted with him as is the family. It's an absolute delight to watch her interacting with 'Norton' - so called because he purrs like a motorbike 😄.
When I first got him I wasn't sure because of the mechanical whirring and clicks. I contacted customer services and Deborah replied straight away asking me to send a video. She said that was normal but if Mum was bothered by it I could send it back. Because the cat is so lovely and such a joy you end up not hearing the sounds so we're definitely keeping him.
I would highly recommend a Robopet for company and comfort for your loved one, a great quality product and excellent customer service.

Réponse de RoboPets
Great quality product, my mum, who suffers with dementia, absolutely loves it, it is such a great comfort to her.
Thank you so much, and for the excellent service and prompt delivery. I highly recommend this product and Company.

Réponse de RoboPets
Easy to order website. I gave this to my Dad as he was moving into a care home and it gave him comfort and reassurance. He loves our pets and I knew he would miss them.

Réponse de RoboPets
I purchased a weighted Ragdoll 'pet' named Cuddles. The beautiful plush cat arrived very quickly and extremely well packed. I chose the Ragdoll as I have two real Ragdoll cats that I am a slave to! I am beyond pleased with my purchase and highly recommend Robopets for their quality products and excellent customer service.

Réponse de RoboPets
I ordered Percy Kitten on Friday 13 February 2026 and received the parcel, beautifully wrapped inside a cardboard box the next day, Saturday 14 February 2026. Service first class, Percy is adorable and just as described. I am truly delighted with my purchase.

Réponse de RoboPets
Thank you for letting me share your Percy who has been renamed Nigel, I do feel his back legs need to be placed differently but other than that he is quite cat like. thank you. Gail Bonnington

Réponse de RoboPets
My experience from this company was receiving a quality product, & a very fast delivery. Excellent!

Réponse de RoboPets
I received the order within 2 days, it was beautifully wrapped. It hasn't been opened yet as its for mum's birthday in a couple of weeks.

Réponse de RoboPets
Made me. cope with my anxiety by holding and stroking my beautiful cat Percy

Réponse de RoboPets
I had done web searches and was careful to make a wise decision when choosing my cat. I watched the video and read reports and that gave me the confidence to buy. I had occasion to telephone as there was a delay in delivery and spoke to a nice, helpful lady. She dealt with it Immediately (shipment just come in) and received it next day. I am pleased with my purchase and we are getting to know each other. Seemingly rather random responses are cute as it gives authenticity to an already impressively made "pet".

Réponse de RoboPets
I've never ordered from this company before but I have been very pleased with my recent order . The site is easy to navigate & payment is simple & quick. Delivery time was excellent & free delivery a bonus .
Freckles the dog is incredible, Mom has dementia & very much misses her own dog but she's definitely in love ! Everyone who's met Freckles is amazed & in no time are chatting to him as if he's real . I may never have a real dog again !!

Réponse de RoboPets
Swift delivery Great product We purchase for dementia patients

Réponse de RoboPets
Great company, priduct sent really quickly. My mum who has dementia abd alzheimers absolutely lives her cat and it jas brought her so much comfirtvand joy. 2 other ladies in the care home now have their own cats after theor relatives saw my mum with hers and its so heartwarming to see them all with them. They are so realistic and respond to their voices and touch ❤️

Réponse de RoboPets
I bought this item as a gift for the rehab centre treating my wife from a braim infection having already bought one for my wife and seeing how it helped in her recovery, worth every penny delivered as stated - thankyou

Réponse de RoboPets

Réponse de RoboPets
Very pleased with my purchase - so like a real ragdoll cat. Very well made and a delight to stroke - I can feel my stress evaporating! Also, very speedy delivery.

Réponse de RoboPets
My wife and I have in a few days really taken to our cat and now find the house a little less empty.
Just wonderful.

Réponse de RoboPets
I contacted Robopets prior to purchasing an item from their store as I had a question regarding delivery. Robopets responded quickly and were extremely helpful. The item I purchased was extremely good quality and was exactly as described on the website. My daughter loves it. The free gift wrap option was brilliant.

Réponse de RoboPets
Great product- great diversion and entertainment for both my parents with dementia. However the instructions could do with explaining the dog’s function more specifically and how to activate them also a battery power indicator would be great - a rechargeable battery would be fantastic. Highly recommend this item 👍😊.

Réponse de RoboPets
This small robotic dog is a wonder drug! I placed the order in the morning, and by the next day, Pongo had arrived.
In the few days he has been with us, my 97 yo mother has been chatting away and really enjoying the interaction.
I can't thank you enough, I think that everyone who lives alone and feels cut off, should have one of these - just brilliant.
If I could give more than 5 stars, then I would.
THANK YOU

Réponse de RoboPets
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.