RoboPets Avis 

202
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My husband has recently been diagnosed with dementia and has spent the last few months in hospital and has really missed his beloved cat and getting a RoboPets has made all the difference to him, as t... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My heated cuddly kitten arrived next day as promised. She is gorgeous & soft & has a beautiful detailed face. Using the heated pad with her sitting on my lap is very comforting. Very pleased with my p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Robopet was exactly as depicted on site, this is not always the case. The sounds are as authentic as possible & the heartbeat very realistic. My pet arrived within 2 days of ordering. Overall e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The orange tabby cat is very pretty, rolls over ,purrs etc and my mum loves her .unfortunately the breathing purring robotic cat wasn't as pretty as the picture and didn't work as expected so was retu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jouets

Écrit par l'entreprise

RoboPets is a family run business and the leading UK and EU supplier of the very latest Robotic Companion Pets. We provide products that can help people living with Dementia, Alzheimers, Children with special needs, and anyone who loves animals but are unable to have a real pet of their own.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

202 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(202)

147 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I thoroughly recommend this company, such an excellent service and delivery

Such a fast delivery, I received this item, which was the tuxedo cat backpack, the next day after I ordered it. I couldn’t believe it came with its own comb. This item is so lovely I’ve decided to just keep it on my bedside cabinet. I can’t bear the thought of the weather ruining it. I don’t Think it will be long before i order a twin, the service I received was fantastic and I shall certainly be back, Star rating? Definitely 20 out of 10 because you went above and beyond for such a fantastic service. It came very well packaged too. . I have already recommended you to a few of my friends. Keep up the excellent work and service guys and girls. You are all great

13 janvier 2026
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Réponse de RoboPets

Thank you for such an Amazing Review. I'm so happy that you love your beautiful Tuxedo Cat Backpack - they truly are stunning and a real crowd stopper! Deborah x

Noté 5 sur 5 étoiles

Exactly as described

Exactly as described. Prompt delivery, well packaged.

5 janvier 2026
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Réponse de RoboPets

Thank you so much for your kind words, and the experience you had when purchasing from Robopets. Deborah x

Noté 5 sur 5 étoiles

Ginger and white cat

My mum ordered one and it is truly amazing so realistic and lifelike she is so in love with it absolutely adorable there was a slight delay with receiving it but not sellers fault but was certainly worth the wait as a cat lover myself I cannot recommend them enough they are wonderful

17 décembre 2025
Avis spontané
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Réponse de RoboPets

Thank you for your wonderful Review, and I'm so pleased you love your new Robopet cat, and that it brings you much joy. Deborah x

Noté 5 sur 5 étoiles

So realistic

Well made
excellent buy

28 novembre 2025
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Réponse de RoboPets

Thank you for your lovely Review, and that you had a great experience purchasing your Robopet from us. Deborah x

Noté 5 sur 5 étoiles

Amazing product . Highly recommend

Thank you so much for making sure it arrived before my daughter’s birthday. The cat is absolutely lovely, and we are really happy with it.

I truly appreciate your effort and excellent customer service.Highly recommended .

Best wishes,
Indika

2 décembre 2025
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Réponse de RoboPets

Thank you so much Indika for your lovely Review, and I'm so happy you and your daughter love her new companion pet. Hope she had an Amazing Birthday. Deborah x

Noté 5 sur 5 étoiles

A++++++

Super fast and reliable delivery. Excellent customer service , thank you very much ❤️

1 décembre 2025
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Réponse de RoboPets

Thank you for your lovely Review, and hope your new Robopet is settling in their new home. Deborah x

Noté 5 sur 5 étoiles

A good company.

I ordered a robot cat and it disappeared in transit to me. After a few weeks i contacted the company and they sent me a second one. It arrived. So i can really say this company is a very good one to deal with.

2 décembre 2025
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Réponse de RoboPets

Thank you so much for your lovely Review, and we are always here to help. Deborah x

Noté 5 sur 5 étoiles

Prompt efficient service

Parcel delivered on time with many notifications.

1 décembre 2025
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Réponse de RoboPets

Thank you for your lovely Review, and hope your new companion pet is settling in their new home. Deborah x

Noté 5 sur 5 étoiles

Everything is is all done…

Everything is is all done professionally would definitely recommend to anyone
Thankyou for your service

30 novembre 2025
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Réponse de RoboPets

Thank you Sammy for your lovely Review, and I'm so happy you like your new companion pet. Deborah x

Noté 4 sur 5 étoiles

Really clever and loveable.

We have only just setup the princess cat for Mom. She seems delighted by it.
The cat responds to being stroked and is fascinating to watch.
The main thing is it made Mom.smile and she seems to enjoy interacting with it
All in all a great present for a lady that can't have a pet .

11 novembre 2025
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Réponse de RoboPets

I'm so pleased your Mum loves her new Princess cat, and that it brings her much joy. Although a robotic pet, it is extra soft and purrfect for cuddles. Deborah x

Noté 5 sur 5 étoiles

Daisy the robocat is already my mum's…

Daisy the robocat is already my mum's best friend! What an amazing combination of cutting edge AI technology with a genuine thoughtfulness for what the elderly in care homes and supported accommodation really miss about their pets. I think if the NHS invested in these RoboPets and made them available as companions for those suffering with loneliness, stress and anxiety the medication bill would be slashed in half!

11 novembre 2025
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Réponse de RoboPets

Thank you so much Suzanne for such a lovely review, and I'm so pleased that your mum loves her new companion pet. Our pets are the perfect gift for anyone living in a care home who are unable to have a real pet of their own. I totally agree with everything you say that the NHS should have the Robopets on prescription as it would save Government money in the long run! Deborah x

Noté 5 sur 5 étoiles

Outstanding, realistic & perfect pet companion

Quick delivery. Clear instructions & easy to use , no fiddly buttons. Substantially made but not too heavy. Perfectly designed to support anyone who would enjoy a companion pet to cuddle. Exceptionally realistic, from coat to miaows & purring. Pet chosen had breathing & heartbeat which proved to be very reassuring & relaxing. Absolutely perfect in every way.
Deborah art Ropopets was very helpful throughout the process

15 novembre 2025
Avis spontané
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Réponse de RoboPets

Thank you Gill for such a lovely Review, and I'm so happy that you love your new companion pet (cat) Patches, one of our latest new breathing robotic pets. Deborah x

Noté 4 sur 5 étoiles

My son absolutely loves his Robopet

My son absolutely loves his Robopet! Takes a little getting used to but both the cat and my son are getting on like a house on fire. Acts like a pet sounds like a pet!

11 novembre 2025
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Réponse de RoboPets

Thank you for your lovely review, and I'm so happy that your son loves his new Robopet, and that it brings him a lot of joy. Our Robopets are perfect for both adults and children. Deborah x

Noté 4 sur 5 étoiles

The product and packaging is super

The product and packaging is super.
The response to emails was first class. My only negative was the late shipment which I appreciate was out of your control.

11 novembre 2025
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Réponse de RoboPets

Thank you so much for your lovely review, and my sincere apologies for the delay in getting your Order which was due to a delay in our recent shipment of pets arriving in the UK. Deborah x

Noté 5 sur 5 étoiles

A good company to deal with and a good…

A good company to deal with and a good product. Only downside was that I couldn't claim vat back on this particular model although it was for a child with additional needs.

5 novembre 2025
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Réponse de RoboPets

Thank you for your lovely Review. I think this may be a duplicate Trustpilot review you left for the same product purchased a few weeks ago. For products that qualify for VAT Exemption they have to have been created for people living with a Disability. Many of our pets do have VAT Exemption, with the prices shown at that price, and you would just need to fill in the box stating the disability. I hope the child loves their new companion pet and that it brings them a lot of joy. Deborah x

Noté 5 sur 5 étoiles

Lovely little pet

Although I had to wait a little while for it to turn up it has definitely exceeded my expectations. Highly recommend

11 novembre 2025
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Réponse de RoboPets

I'm so sorry for the delay in receiving your item. This was due to our new shipment of pets being delayed, which was out of our control. I'm so pleased that you love your new pet. Deborah x

Noté 4 sur 5 étoiles

I am really pleased with this cat

I am really pleased with this cat. I bought it for my mum who was fealing down after a fall and breaking her hip. Mum loves it i think i will need to charge it plenty of times. Because she has not stopped stroking it and talking to it. I would have given 5 stars but for the long wait for delivery

11 novembre 2025
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Réponse de RoboPets

Thank you so much for your review and I'm so pleased that your mum loves her new companion pet, and that it brings her much comfort and joy. So sorry for the delay in receiving the pet but our recent shipment of pets had been delayed getting to us, which was out of our control. Deborah x

Noté 5 sur 5 étoiles

Amazing product & quality

We purchased the dog for my father and Metacat for my mum both if whom have dementia. We were expecting to wait a couple of weeks for delivery but both items arrived within a couple of days of ordering. Both these products are incredible. Perfect for my parents. The quality is fantastic and the interaction features perfect for their needs. In fact, we had them both delivered to our address and it was quite difficult to let them go to their new homes! Can't recommend highly enough.

10 novembre 2025
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Réponse de RoboPets

Thank you so much for your kind words and lovely Review. It's wonderful that both your parents love their new Robopets, and I hope it brings them a lot of joy. Deborah x

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