The process is geared towards those who are familiar with using their cell phone or a computer. It is intensive but for me it was fine. It ran smoothly and the people involved were true professionals.... Voir plus
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Lisez les avis des autres
My experience with Rocket Mortgage was great. All of the Rocket Teem members were very helpful and answered all of my questions in full. They always responded back in a timely manner. Thank you to Roc... Voir plus
My contact person was Allie Sanderson. She was professional, available, and able to answer our questions. If she didn’t have an answer to a question she found it out and got back in a prompt manner.... Voir plus
The first mortgage I got, it was seamless. Quick and no hassles. This one took a very long time and my original contact was not able to be reached most of the time when there were questions. It... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
With a nationwide network of partners and locations, we deliver the title and closing solutions you need—when and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.
Coordonnées de contact
Etats-Unis
- rocketclose.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Excellent experience from start to…
Excellent experience from start to finish. Smooth, fast and honest!
Very communicative throughout the whole…
Very communicative throughout the whole process.
The closing was confused because it was…
The closing was confused because it was a hybrid closed. When the person showed up to handle the closing it was not handled professionally and made the whole experience stressful. Please make sure you make clear what type of closing will be required (online, in person, etc)
The closing experience was flawless and…
The closing experience was flawless and easy. My only complaint would be the information requested was a little tedious.
Probably one of the worst experiences I…
Probably one of the worst experiences I had doing business
My lawn was a complicated one
My lawn was a complicated one, and because of my employment history, things got even more complicated. Although I make more than enough money, there was gaps from moving. And changing jobs, we had hindered my ability to get the loan. Through paintshaking hours, by three members of your team, that I know of i'm sure there are more. They made it possible for purchasing a home perfect for my family. I thank you all for working so hard for me.
Quick
Quick, easy process from start to finish! Great customer service provided by Joe as well!
I don't know what some of these 5 star…
I don't know what some of these 5 star reviews are about but I have had the WORST experience with them EVER. Escrow has been delayed now almost a week. All because of this companies incompetent ways. We are the sellers and this company has been delaying the title report for our buyers sale which in turn has delayed the closing of the sale with our buyer. Poor communication and lack of organization and professionalism. RUN AWAY, save yourself the frustration.
It was a simple process to get all the…
It was a simple process to get all the paperwork signed very easy to follow along
In and out
In and out. By me being able to pre-sign and pre-read everything, it only took 30 minutes to be finished. Great service.
Overall great experience
Overall great experience. The closing took a little bit longer than I thought at first but they got it done
All was good 5 star from start until…
All was good 5 star from start until closing. Documents were not ready and it turned out I had to physically ally sign the documents. That was an inconvenience as I had taken time off work for the video sign only to be notified it had to be in person.
Todd, Kimberly and Clarke I give them a 15/10.they kept me updated on issues. Closing experience was smooth once the issues were resolved. They could have done better and known that I needed in person signature.
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