There is incompetent and useless, Roderick Dental partners qualify for both. Booking made at one of their practices, cancelled without notice. X-Rays messed up when passing to another of their outle... Voir plus
L'entreprise a répondu
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Really friendly, explained everything before and during. Made me feel at ease every visit for the almost 2 years of having braces. Staff are lovely Amy, Julie, Laura are just wonderful people. A rea... Voir plus
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Pemberton Dental Practice is the best dentist ever! All the staff are wonderfully pleasant, friendly and personable. Dr Barton is simply the best. He is reassuring, gentle and talks through every... Voir plus
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Was given an appointment so quick , all staff was lovely , and Dan the dentist put me at ease discussed everything with me and was reassuring , I was so nervous he was great appointment was pain free... Voir plus
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4,2
Bien
422 avis
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Never made it through the door
I booked an NHS appointment with the Morley branch months ago, and a week before the appointment received a text message saying they were sorry that I couldn't make the appointment. I DIDN'T CANCEL THE APPOINTMENT - THEY DID! When I went online to rebook the appointment, the only appointments available were for private clients. I tried ringing them and gave up after waiting on hold for 30 minutes. Piss poor service!
19 août 2026
Avis spontané
Réponse de Rodericks Dental Partners
Thank you for taking the time to leave a review.
We are sorry to learn that you were dissatisfied with your experience in relation to our Morley practice. At Rodericks Dental Partners, we take all patient feedback seriously and view it as an important opportunity to learn, reflect, and continually improve the service we provide.
We would also welcome the opportunity to discuss your concerns in more detail and gain a better understanding of your experience. Please contact our Complaints Team at info@rodericksdentalpartners.co.uk at your convenience.
Information about our complaints process can be found here:
https://rodericksdentalpartners.co.uk/making-a-complaint
We look forward to hearing from you and working with you to resolve your concerns.
Kind regards,
Rodericks Dental Partners
These don’t deserve a star
These don’t deserve a star. I have been going to this dentist for the last 49 years and when it was with Mr Morris and then Mr Somerville it was excellent.. Since this was taken over by these the customer service is shocking. This is at the Brideoak Street Dental in Cheetham Hill. You get struck off if you don’t go dentist on the NHS in 2 years but try getting an appointment here. You make an appointment 6 months ahead and they cancel it 2 days before which isn’t good when you work and not even give you another one. You then ring up and they make it was in about another 2 months. You get to this date and again it’s cancelled. Absolute joke. There is a lady on the reception who is really helpful who has been here many many years when Mr Somerville was here but the staff they have here now are absolutely disgusting- it’s as if they want to get get rid of NHS and go private only. I did put a complaint in previously around 18 months ago or more which still hasn’t been picked up. I used to travel over 53 miles to here due to moving away which I will not be doing anymore and I would advise others to avoid this practice
All you get is the dentist is on annual leave. We’re all entitled to annual leave but my last 2 appointments have been cancelled for the same reason and now he is away for 2 months I was advised?
This dental practice will lose many people to the attitude of the staff on reception who if they don’t like you will be so difficult and obnoxious and rude
Hope this review helps others to stay away
So now I get the generic reply everyone who isn’t happy with them gets. I have already done a complaints as per the above over 18 months ago with no response from you so why would this be different now.
12 août 2026
Avis spontané
Réponse de Rodericks Dental Partners
Thank you for taking the time to share your feedback with us.
We are sorry to hear that your experience did not meet your expectations. At Rodericks Dental Partners, we value all patient feedback and use it to reflect on our services and identify opportunities for improvement.
We would be pleased to discuss your concerns further so that we can better understand your experience and look into the matters you have raised. If you contact our Complaints Team at info@rodericksdentalpartners.co.uk
Further information about our complaints process can be found here:
https://rodericksdentalpartners.co.uk/making-a-complaint
We hope to hear from you and have the opportunity to address your concerns.
Kind regards,
Rodericks Dental Partners
__________________________________________________________________________________________________
Thank you for your further comments. We understand your frustration, particularly as you raised your concerns over 18 months ago and feel that you did not receive an appropriate response at the time.
We are sorry that our recent response has left you feeling that your concerns have been given a generic or dismissive response. This was not our intention.
We appreciate that, given your previous experience, you may have concerns about whether anything will be different this time. We are sorry for the frustration this has caused and hope our response provides some reassurance that your concerns have been taken seriously.
Please contact us at info@rodericksdentalpartners.co.uk
It took a few weeks to find the…
It took a few weeks to find the offending tooth as there were x2 teeth adjacent to each other which we had to watch & wait.
In the end the tooth needed to be extracted. My dentist went through the actual procedure & the after care
13 août 2026
Might as well not have a dentist
They have cancelled mine and my two children's dental appointments in Hunslet repeated times. They said it was because a dentist was on leave or leaving - various excuses and now I had appointments with an alternative dentist it has happened again. My eldest is meant to have a review for braces and it hasn't happened. I wouldn't even give them one star because if you can't get an appointment they might as well not exist. Extremely bad service. If you are not going to take NHS appointments then you should be up front and tell your NHS patients so that they can find alternative provision. Disgusting.
18 août 2026
Avis spontané
Réponse de Rodericks Dental Partners
Thank you for taking the time to share your feedback with us.
We are sorry to hear that your experience did not meet your expectations. At Rodericks Dental Partners, we value all patient feedback and use it to reflect on our services and identify opportunities for improvement.
We would be pleased to discuss your concerns further so that we can better understand your experience and look into the matters you have raised. If you contact our Complaints Team at info@rodericksdentalpartners.co.uk, we can also review the appointments required for your children and see how we may be able to assist.
Further information about our complaints process can be found here:
https://rodericksdentalpartners.co.uk/making-a-complaint
We hope to hear from you and have the opportunity to address your concerns.
Kind regards,
Rodericks Dental Partners
Good advice on my dental care on daily…
Good advice on my dental care on daily basis.
Which is working well for me each time I visit.
23 juillet 2026
All the staffs are very lovely
All the staffs are very lovely, my sons dentist is extraordinary.
13 août 2026
Réponse de Rodericks Dental Partners
Thank you for your feedback. We’re so pleased to hear you found the team friendly and welcoming 😊
Rodericks Dental Partners
it’s amazing!
I haven’t been to the dentist in around 10 years and had a fear of it, but these dentists have reassured me so much that it’ll be ok. When it came to me stopping them because I felt uncomfortable they immediately
Listened to me and allowed me to get ready and comfortable again before continuing the treatment. The receptionists as well are so kind! Overall this practice is so lovely!
13 août 2026
Réponse de Rodericks Dental Partners
Thank you for sharing this. We’re so pleased to hear the team helped reassure you after such a long time away from the dentist, and that you felt listened to and supported throughout your treatment 😊 We’d love to know which dentist you saw so we can pass your lovely feedback on to them.
Rodericks Dental Partners
Amazing Dentist
Excellent Dentist the dentist is amazing and the receptionist are just brilliant 😁😁😁
13 août 2026
Réponse de Rodericks Dental Partners
Thank you for your wonderful feedback. We’re delighted to hear you had such a positive experience with both the dentist and reception team 😁
Rodericks Dental Partners
Friendly staff
13 août 2026
Réponse de Rodericks Dental Partners
Thank you for your feedback. We’re so pleased to hear you found the team friendly and welcoming 😊
Rodericks Dental Partners
Knowledgeable and sorted out childrens…
Knowledgeable and sorted out childrens dental needs precisely
13 août 2026
Réponse de Rodericks Dental Partners
Thank you for your feedback. We’re so pleased to hear the team was knowledgeable and able to support your children’s dental needs so effectively 😊
Rodericks Dental Partners
Réponse de Rodericks Dental Partners
Thank you for your feedback. We’re delighted to hear you had an excellent and comfortable experience with the hygienist 😊
Rodericks Dental Partners
Always helpful and reassuring
Always helpful and reassuring. When their have been issues with the braces there is always a quick response to resolve it
13 août 2026
Réponse de Rodericks Dental Partners
Thank you for your feedback. We’re so pleased to hear the team is always helpful and reassuring, and that any issues with your braces are dealt with quickly 😊
Rodericks Dental Partners
I had a very wobbly tooth extracted by…
I had a very wobbly tooth extracted by Ayron and it was virtually painless. Within two hours the numbing had worn off, no bleeding or discomfort. Highly recommend.
13 août 2026
Réponse de Rodericks Dental Partners
Thank you for your lovely feedback. We’re so pleased to hear Ayron made the extraction virtually painless and that your recovery was comfortable afterwards 😊
Rodericks Dental Partners
Always a great welcome and handled…
Always a great welcome and handled professionally throughout-Thank you !
13 août 2026
Réponse de Rodericks Dental Partners
Thank you for your lovely feedback. We’re so pleased to hear you always receive a warm welcome and a professional experience throughout 😊
Rodericks Dental Partners
Réponse de Rodericks Dental Partners
Thank you for your feedback. We’re pleased to hear your treatment plan was discussed with you clearly, and we hope your next appointment goes smoothly 😊
Rodericks Dental Partners
No problem just to have a filling next…
No problem just to have a filling next month. Rather have tooth taken out
13 août 2026
Réponse de Rodericks Dental Partners
Thank you for your feedback. We’re pleased to hear your next treatment step has been arranged, and we hope everything goes smoothly at your next appointment 😊
Rodericks Dental Partners
Réponse de Rodericks Dental Partners
Thank you for your feedback. We’re so pleased to hear everything was explained clearly and that you found the team polite and helpful 😊
Rodericks Dental Partners
Very professional service.
Welcoming and a minimal wait.
Very professional and helpful during my dental NHS check up.
Offering very good advise and my options going forward.
Many Thanks.
Michael Allan
13 août 2026
Réponse de Rodericks Dental Partners
Thank you for your lovely feedback. We’re so pleased to hear you felt welcomed, were seen promptly and received professional, helpful advice about your options going forward 😊
Rodericks Dental Partners
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