There is incompetent and useless, Roderick Dental partners qualify for both. Booking made at one of their practices, cancelled without notice. X-Rays messed up when passing to another of their outle... Voir plus
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There is incompetent and useless, Roderick Dental partners qualify for both. Booking made at one of their practices, cancelled without notice. X-Rays messed up when passing to another of their outle... Voir plus
L'entreprise a répondu
Really friendly, explained everything before and during. Made me feel at ease every visit for the almost 2 years of having braces. Staff are lovely Amy, Julie, Laura are just wonderful people. A rea... Voir plus
L'entreprise a répondu
Pemberton Dental Practice is the best dentist ever! All the staff are wonderfully pleasant, friendly and personable. Dr Barton is simply the best. He is reassuring, gentle and talks through every... Voir plus
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Was given an appointment so quick , all staff was lovely , and Dan the dentist put me at ease discussed everything with me and was reassuring , I was so nervous he was great appointment was pain free... Voir plus
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A répondu à 89 % de ses avis négatifs
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Réponse de Rodericks Dental Partners
After diagnosis of the need for two fillings, I was treated next day. My dentist, Meg, is polite, charming and ultra-professional. She has gone a long way to helping me overcome my childhood fears of dentists.

Réponse de Rodericks Dental Partners
Zain is a fantastic dentist. He always explains very clearly what he is going to do, then checks he is understood and invites any questions or concerns I have. Reception staff are outstanding regardless of how busy they are. Thank you Cedar Road, take a bow!

Réponse de Rodericks Dental Partners
The team, or what remains of them since the acquisition, are excellent. Friendly and efficient. My dentist is superb which is why, for the moment, i have stayed with the practice. It used to be 5* but since the acquisition we’ve seen endless changes to things like the monthly plan
With base cost increases too well above inflation and other local choices it’s a shame to see a competent and friendly practice going through this “journey”. I continue to say the remains of the excellent practice it once was is 4 or 5*. The value for money since the change to new owners is just 2*. This is entirely based on my experience.
Friendly courteous staff no longer wait to be seen oral health explained well

Réponse de Rodericks Dental Partners
Dr Joona was absolutely wonderful-calm, polite, friendly and very approachable. She explained everything clearly, patiently answered all my questions, and her lovely smile throughout made me feel instantly comfortable.I’ve always felt nervous about visiting the dentist, but Dr Joona completely changed that experience. Her warm and reassuring nature made the appointment feel more like meeting a friend 😊

Réponse de Rodericks Dental Partners
The receptionist who rang me with a cancellation and greeted me on arrival at the surgery was very friendly and helpful.
The dentist too was friendly and explained what needed doing and how to care for the site after extraction.
I was pleased he was able to extract the tooth on the day rather than just assessing and getting me to come back on another occasion.

Réponse de Rodericks Dental Partners
Very friendly staff at reception and dental nurse .dentist amir was the nicest dentist i have seen . Explained everything about what he was doing .he was very calming person.

Réponse de Rodericks Dental Partners

Réponse de Rodericks Dental Partners
From the minute you enter the dentist practice you feel relaxed. receptionists are friendly and welcoming there's a tv to watch while waiting but you never wait long. My dentist Arvi is fantastic with his nurse at his side he always puts me at ease with any treatment he recommends for me,
Sarah, the hygienists was very thorough and gentle both her and her nurse so friendly.

Réponse de Rodericks Dental Partners
Im a very anxious patient but the dentist was so friendly and made me feel comfortable enough to relax. Every member of staff were polite and friendly.

Réponse de Rodericks Dental Partners

Réponse de Rodericks Dental Partners
So I have an unreal fear of dentists and after paying £450 for an emergency extraction at a different dentist I decided to join an NHS dentist so joined here at the Milehouse Practice. From the minute I walked in staff were super efficient and kind and understood my fear. Have been assigned a dentist called Harie and she is outstanding! She removed my tooth yesterday and throughout was caring and compassionate and put me at ease. Tooth removed super quickly! I cannot fault this practice and how they are slowly helping me overcome my fear! Keep up the good work you are all amazing.

Réponse de Rodericks Dental Partners
When this firm took over they promised things would improve and they did for a while but now it's just awful again. Don't expect good treatment if you're an NHS patient - they're not interested in you, will cancel your appointments frequently and not bother to rebook them. They're only interested in private customers and anyone they can make money from. If you want your children's teeth checked regularly go elsewhere. Not that they'll care.

Réponse de Rodericks Dental Partners
I have been a patient with a dental practice in Chorlton for 40 years, accepting that occasionally individual dentists do change. The practice is now under the management of the Rodrick group, and while waiting for my next check up, my personal dentist has been changed twice, all unknown to me. That appointment was cancelled shortly before the due date, and a new one made, for which I have been bombarded with reminder emails and texts. Today I was getting ready to go when a text and email appeared, cancelling it.
I have stayed with this practice despite moving away quite a distance because I have always been happy with my treatment, and as an NHS patient, it is difficult to find a new one. But mostly out of loyalty, which, at 81, is an underrated and scarce quality in these times. I feel disappointed and let down.

Réponse de Rodericks Dental Partners
I was discusted at the AI message I received on 30th June whilst traveling in an ambulance with blue lights flashing taking my husband to Kings College Hospital London for emergency treatment ( causing me to cancel my dentist app. Whilst in the ambulance.) He died 4hours later!!! I should like to hear from you regarding this.

Réponse de Rodericks Dental Partners
I cancelled my appointment as I am waiting for an appointment at the maxofacial department st the hospital for a dislocated jaw but I'm constantly being rung to try to rebook me and Im also being emailed with reminders about the appointment that I cancelled. What part of I am not in a position to rebook an appointment isn't getting through?

Réponse de Rodericks Dental Partners
crap. had a july appointment which was cancelled due to the dentist leaving the practice. was told that they would ring when a new one arrived. Never happened now am offered appointments in January. What bullshit

Réponse de Rodericks Dental Partners
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