I purchased this "unbreakable hose" 9 months ago and have been very careful with it. It has sprung two leaks and no one answers the email I sent. To claim something is unbreakable is quite the cla... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are dedicated to offer premium patio furniture at affordable prices for all types of outdoor living. This is the new website for the former www.royal-garden.co.uk website.
Coordonnées de contact
MWH GmbH Member of Yotrio Group Office 4, Cumberland House 35 Park Row, NG1 6EE, Nottingham, Royaume-Uni
- 01158 717648
- orders.uk@mwhgmbh.de
- royal-garden.co.uk
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I am very happy with my chair cushions
I am very happy with my chair cushions, they fit perfectly and were well packaged.
The only improvement I would suggest to the delivery process is an indication of lead times on the final receipt. Apparently it is on the website, but I missed it, so a reminder on the receipt would give some clarity
Really good service and product
Great product
Great product, good service, delivery on time and delivery gentleman friendly & covered all Covid instruction.
Have had Royal Garden Furniture for a few years and original seat covers have lasted very well. These new ones are smashing! Look forward for some sunshine
King regards Jacqueline McGeever
A bit scant on delivery information
A bit scant on delivery information ! Otherwise all ok.
Better than expected
Apart from having initial difficulties processing card payment through PayPal, I was very pleased with the quality of the chair cushions I purchased and feel they are good value for money. The person I spoke to on the phone, re payment difficulties was very pleasant and helpful. I would definitely use this company again.
Brilliant cushions took a while to get…
Brilliant cushions took a while to get them but that was the post office fault
Arrived quickly on the date specified
Arrived quickly on the date specified. All in good condition just what we need for our patio.
Very pleased with our table and chairs
Very pleased with our table and chairs. The only problem was one of the screw heads was broken and there was no spare.
We already have owned Royal Garden…
We already have owned Royal Garden furniture for over 17 years and needed to replace 2 of the chairs so bought the stack of 4 chairs in same design. Ordering was simple and delivery was efficient and friendly. We are thrilled with the continued quality - not always a given in a product first purchased a long time ago!
Despite not receiving a phone call the…
Despite not receiving a phone call the previous day to inform me my furniture would be arriving the next day, the gentleman who delivered it was more than helpful. As I am disabled he brought it into my flat for me. It has yet to be assembled but looks lovely.
The order was placed nearly two weeks…
The order was placed nearly two weeks ago and I have not been updated as to when my items are going to be delivered. Pretty poor customer service hence my mark.

Réponse de Better Garden
Really good service
Really good service, delivered when expected and fully informed by the courier when to expect the delivery. We have bought Royal Garden before and really love the quality and style of the products. Highly recomended
Cushions I ordered are very good…
Cushions I ordered are very good quality and arrived in 15 days as promised.
Very nice takeaway
First time I've ordered from here but it won't be the last, my delivery was within 15 min and the food was fantastic, the house special fried rice was cooked to perfection as was the king prawn chicken curry, chicken felt like it just melted in my mouth will become a regular with new royal garden that for sure
Lack of communication.
Lack of communication from order online. After three messages left on answer machine and email finally got to speak to someone. Since then all been good. Would have been 5 stars but for the above.
Garden Chairs
I have had Royal Garden products previously and am just as happy with my latest purchase. Recommended
Beautiful cushions for garden furniture.
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