Better Garden Avis 

204
•
TrustScore 1 sur 5

1,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I purchased this "unbreakable hose" 9 months ago and have been very careful with it. It has sprung two leaks and no one answers the email I sent. To claim something is unbreakable is quite the cla... Voir plus

Noté 1 sur 5 étoiles

This company are a dishonest company, who say that a product only takes 10 minutes to install, when it actually needs an auto electrician, also have been waiting more than 4 weeks, for a return of th... Voir plus

Noté 1 sur 5 étoiles

I paid $149 for 3 on 1 mower, exactly 1 month ago. It took 3 times longer then they promised even that after many follow ups. Mower isn't what they promised it isn't working at all. They said... Voir plus

Noté 1 sur 5 étoiles

We bought this hose which is clearly advertised as “UNBREAKABLE” for our elderly mother and within 5 months it had split in 3 places. Dealing with them is difficult and they refused a refund or repl... Voir plus

À propos de l'entreprise

  1. Jardinerie

Écrit par l'entreprise

We are dedicated to offer premium patio furniture at affordable prices for all types of outdoor living. This is the new website for the former www.royal-garden.co.uk website.


Coordonnées de contact

1,2

Mauvais

TrustScore 1 sur 5

204 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,2

Tous les avis

(204)

30 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

I am very happy with my chair cushions

I am very happy with my chair cushions, they fit perfectly and were well packaged.
The only improvement I would suggest to the delivery process is an indication of lead times on the final receipt. Apparently it is on the website, but I missed it, so a reminder on the receipt would give some clarity

11 mai 2021
Noté 5 sur 5 étoiles

Great product

Great product, good service, delivery on time and delivery gentleman friendly & covered all Covid instruction.
Have had Royal Garden Furniture for a few years and original seat covers have lasted very well. These new ones are smashing! Look forward for some sunshine
King regards Jacqueline McGeever

6 mai 2021
Noté 5 sur 5 étoiles

Better than expected

Apart from having initial difficulties processing card payment through PayPal, I was very pleased with the quality of the chair cushions I purchased and feel they are good value for money. The person I spoke to on the phone, re payment difficulties was very pleasant and helpful. I would definitely use this company again.

1 mai 2021
Noté 5 sur 5 étoiles

We already have owned Royal Garden…

We already have owned Royal Garden furniture for over 17 years and needed to replace 2 of the chairs so bought the stack of 4 chairs in same design. Ordering was simple and delivery was efficient and friendly. We are thrilled with the continued quality - not always a given in a product first purchased a long time ago!

20 avril 2021
Noté 5 sur 5 étoiles

Despite not receiving a phone call the…

Despite not receiving a phone call the previous day to inform me my furniture would be arriving the next day, the gentleman who delivered it was more than helpful. As I am disabled he brought it into my flat for me. It has yet to be assembled but looks lovely.

18 avril 2021
Noté 1 sur 5 étoiles

The order was placed nearly two weeks…

The order was placed nearly two weeks ago and I have not been updated as to when my items are going to be delivered. Pretty poor customer service hence my mark.

17 avril 2021
Logo de Better Garden

Réponse de Better Garden

Hi Mr Callister,
You have now recived your order so I hope everything is sorted for you. We apologise for your delayed delivery and understand your frustration that this ran over by a few days. We are a very small team so sometimes orders can run over.
We hope you fully enjoy your garden and furniture.
Regards Royal Garden.

Noté 5 sur 5 étoiles

Really good service

Really good service, delivered when expected and fully informed by the courier when to expect the delivery. We have bought Royal Garden before and really love the quality and style of the products. Highly recomended

14 avril 2021
Noté 5 sur 5 étoiles

Very nice takeaway

First time I've ordered from here but it won't be the last, my delivery was within 15 min and the food was fantastic, the house special fried rice was cooked to perfection as was the king prawn chicken curry, chicken felt like it just melted in my mouth will become a regular with new royal garden that for sure

1 avril 2021
Avis spontané
Noté 3 sur 5 étoiles

Lack of communication.

Lack of communication from order online. After three messages left on answer machine and email finally got to speak to someone. Since then all been good. Would have been 5 stars but for the above.

28 mars 2021
Noté 5 sur 5 étoiles

Garden Chairs

I have had Royal Garden products previously and am just as happy with my latest purchase. Recommended

27 mars 2021

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