I purchased this "unbreakable hose" 9 months ago and have been very careful with it. It has sprung two leaks and no one answers the email I sent. To claim something is unbreakable is quite the cla... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are dedicated to offer premium patio furniture at affordable prices for all types of outdoor living. This is the new website for the former www.royal-garden.co.uk website.
Coordonnées de contact
MWH GmbH Member of Yotrio Group Office 4, Cumberland House 35 Park Row, NG1 6EE, Nottingham, Royaume-Uni
- 01158 717648
- orders.uk@mwhgmbh.de
- royal-garden.co.uk
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N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great product excellent service and…
Great product excellent service and best price. Highly recommend! Thanks
Packing was inadequate!
I needed new cushions for Savoy chairs…
I needed new cushions for Savoy chairs that I have had for twenty years. New cushions were excellent, reasonably priced compared to others and arrived within a week.
Replacement chair feet covers.
I wanted to replace my feet covers on my Royal Garden furniture, spoke to a Mr. Grant Pickering who said he would email me when in stock, which he did, ordered them immediately and received them within a couple of days. Very efficient .
Although it stated 10-15 days delivery…
Although it stated 10-15 days delivery didn’t get item until 4 weeks very disappointed as had to email to ask question when delivery would be had to wait further two days didn’t arrive on date txt to rearrange delivery asked for am didn’t arrive till pm disappointed with quality of item colour not the same as other royal garden furniture that I have

Réponse de Better Garden
Good delivery time.
Excellent delivery- although I've not…
Excellent delivery- although I've not put the chairs together as yet.
I would like matching cushions and a parasol for my other Royal Garden patio set. How can I get in touch?

Réponse de Better Garden
I paid for furniture early this month…
I paid for furniture early this month and have had no delivery information despite an email and a phone call. (After posting this review I have had a phone call and delivery will be in two days so have added a star.)

Réponse de Better Garden
Good quality garden set
Bought very nice garden furniture set that was fairly easy to put together. Ordering was straightforward and delivery was in time frame that was confirmed to me over the phone. Reason for 4 stars and not 5 is because they ignore enquiry messages sent via a form on their website.
Very straightforward ordering process…
Very straightforward ordering process and table came within the estimated delivery time, so efficient and professional.
A great buy!
Good communication. Timely delivery. Pleased with garden set and cushions. We already have some other Royal Garden products and they have lasted many years. Still going strong so highly recommended.
Easy to order and good quality product.
My parcel arrived safely and the…lounger cushion, just perfect!
My parcel arrived safely and the lounger cushion is just perfect thank you.
Very quick response for replacement…
Very quick response for replacement chair foot caps that were showing signs of wear after 15 years.
Great product, great service.
Very good service.under the…
Very good service.under the circumstances.. Grant Pickering was excellent, keep me updated with emails and phone calls to keep me in the picture .. Great job ..!!
DAMAGED TABLE
ONE OF THE PANELS OF THE ROYAL,GARDEN TABLE WAS DISTORTED.
THE RESPONSE OF THE TWO MEMBERS I DEALT WITH WAS EXEMPLERY.
IN FACT IT IS DIFFICULT TO FAULT THE WAY THEY HANDLED MY POBLEM. THEY WERE WELL COORDINATED, FRIENDLY AND VERY EFFICIENT. FIVE STARS IS NOT REALLY ADEQUATE
Delivery as scheduled
Delivery as scheduled, Pleasant driver/ deliverer Quality of parasol good.
P James
Great Experience
We had a very good experience shopping with Royal Garden. We had to phone to check which product was suitable for our existing Royal Garden products. The phone was answered promptly and the person was able to help us with our query. Delivery was organised as stated in the confirmation email We received when we bought the items. We were phoned to say which day delivery was due and told we could check on delivery day for an app or I ate time for the delivery. We did this and received an accurate time for our delivery.
This was. A very good service from Royal Garden.
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