Greenbet Avis 

Took time and patience with my queries and successfully solved my problems, Over the moon to know my puppies KC registration is in order and helped to make it successful Gloria you are one very special person the KC have x

Very difficult contact. Long waiting time for the phone to be picked up. There is no possibility to send an email. Where can I find an email address? Not everyone has time to sit by the phone for hours. It is much easier to write an email, but there are no email addresses on the Kennel Club website. Lack of respect for customers.

The staff are very very helpful and listened to the issue i had and guided me very well

The member of staff was understanding and sorted the problem really well.
Many thanks Gloria

Problems resolved, no fuss. Great customer service much appreciated.

Lauren was amazing . Very polite and helpful. Thank you for being patient and understanding . 🙂

The young lady was very friendly, polite and efficient in dealing with my change of ownership for my new puppy.

Natalie did a great job.

The wait in the phone was too long…

Natalie from the kennel club talked us through everything and made it so easy …brilliant service . Thankyou Natalie

Excellent advice and service

Charlotte was wonderful and talked me through the whole process! After the computer kept timing me out.

Charlotte you are a real gem. Thanks so much!!

Loren was extremely patient & helpful resolving our query.

Gloria was so helpful taking me through newly launched online services. Very much appreciated

Fantastic assistance over the phone, Natalie was able to make the amendments needed to change a dogs details after the original owner used the wrong form.

Phoned today to get in touch regarding my Pedigree Poodles paperwork. I was told that without some missing papers from one parent that I could not register my dog with the KC (UK). The only way for me to do this would be to contact the original breeder whose number is no longer in use. Despite having my dogs DNA tested with certificates of 100% purebred status and additional vet verification of breed standards. I decided to opt for another Kennel Club and also for the purpose of registering any future litters I intend to have.
Despite the aforementioned it was tedious to get through on the line with many, many different options often looping back through if unfamiliar to the service.
They also could not use his DNA profile to link his family “papers” or his place in the line…
All in all I’d say there loss, to the extend
of any future DNA’s will not be carried out using them or their affiliates. I spend a lot on tests with over 300 tests on one of my pets. I will also use another provider to register any future litters.

I feel and also from what I’ve seen written on line this place is falling to the wayside, everything typed/written to the extent that it could hold more weight than an actual DNA test carried out in a professional lab via scientists. Technologically speaking this place is light years behind and they are losing out on customers far and wide.

Kennel Club
Staff always extremely polite and very professional.
I'll recommend Kennel Club without any type of doubts.
5 Star

I have had excellent help with my online litter registration from Gloria, who was very patient, and nothing was too much trouble.

Very helpful and kind and followed through.

My issue was dealt with in a courteous professional manner.
I was made to feel valued by the member of staff who dealt with my query
The member of staff created a solution to my issue in a swift and efficient manner
I was really pleased with the experience and my confidence in the Kennel Club has greatly increased